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Agreed regarding Phil wood. I have four sets of hubs. Two single speed sets which are flawless, and two road setups, one disc and one non disc. Both have pawl slippage problems. I'm just rebuilt my five month old rear disc hub for the third time with lighter oil after it continually slipped in the cold. For $500 I expect a hub to be perfect. Phil customer service has always been a joke for me over the years.
I'm also surprised at the number of Phil Wood complaints. I also wonder if most of the complaints are directed at their hub product line, because the only real thing that can go wrong with their BBs is the bearings-- there are no other moving parts! Since they don't manufacture their own bearings but use standard bearings (of which they source very high quality ones from the Japanese mfr NTN), the reliability of their BBs should be no better or worse than any other brand that uses similarly high quality bearings.
Phil Wood complaints. [...] Since they don't manufacture their own bearings but use standard bearings (of which they source very high quality ones from the Japanese mfr NTN), the reliability of their BBs should be no better or worse than any other brand that uses similarly high quality bearings.
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I've found that White Industries rear hubs are much quieter if you keep pedalling! Ha! Wink! 8-)
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For the owners of cassette hubs, if you have problems with the FW mechanism, can/do you not have a spare FW mech. on hand and replace it and deal with fixing it(or sending it to the mfr) or trashing it later so you don't have to send the entire wheel away ? Sending the wheel just makes no sense nor is it really reasonable for those who don't keep spare entire wheels on hand.
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Just for the record: in many miles and years of using Phil ss/fixed hubs and bbs, many of each bought second or third or any other-hand -- the wheelset on the erstwhile Herse used 3-piece Phil fw hubs -- in admittedly dry conditions, I've never had any problem except twice with loosening bb lockrings that were fixed with re-tightening. This includes the current, old, steel-shelled -- how old, how many owners? -- bb on the Ram which was converted from 116 to 103 using a hammer; and the custom 145 bb on a fixed mtb that was ridden into 2 feet of water and never serviced -- it spun as new when I disassembled the bike a year or so later (the ti Phil bb on my commuter also got plenty of drenching rain and deep puddles).I don't say that Phill bbs and hubs won't degrade quickly in regular wet weather use; don't know. But that is my experience (and my brother's, which is even more extensive than mine -- So Cal, mostly). Also, my last new Phil purchase (as opposed to much more recent purchases of even older and used bbs and hubs) was the 2003 Ti bb for the commuter; perhaps the new ones aren't up to the old ones.