Adding a forwardingaddress with GAM and setting forward on

[Andrew Sternick]

I recently installed a new version of GAM on a new instance, and moved my scripts over. My offboarding script has stopped working in a particular way. I used to set the forwarding address and turn the forwarding on like so:

gam user $username add forwardingaddress sam...@address.com || true
gam user $username forward on sam...@address.com keep

What's happening now is the second command is erroring out with the message "Set Failed: Invalid forwarding address". I've noticed if I go to the destination mailbox and accept the request for forwarding, I am able to run the script successfully. 

Has there been a change in how GAM handles forwardingaddress? And if so, is there a way around this - a way to suppress the requirement for confirmation, or to handle confirmation in the sam...@address.com account via GAM as well?

[Andrew Sternick]

Hmph, I do see this fairly recent post:
https://groups.google.com/g/google-apps-manager/c/11wlQGukVk0/m/lz6BnMLYAwAJ

Oddly, however, this worked until I set up my new instance and installed GAM on it. 

[Andrew Sternick]

I do see another thread about this, but it ended inconclusively:
https://groups.google.com/g/google-apps-manager/c/MsDeq8sssSY/m/N0QvVq-gDgAJ

I've got "Allow users to automatically forward incoming email to another address" in Automatic Forwarding set to ON. So this SHOULD work, but I'm still getting the failure.

[Ross Scroggs]

Send me a Meet/Zoom invitation and I'll help investigate.

Ross

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Ross Scroggs

Ross.S...@gmail.com

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[Steven Flanagan]

Was this accomplished and if so, may I inquire as to what the command was?
We have a lot of delegated (shared) mailboxes that people don't sign into that are wanting things like this done.

[Andrew Sternick]

My memory of it is quite dim. It might have required a GAM upgrade but you can't quote me on that. I do know that it works now however and I'm still using the command.

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[Brandi Groft]

Steven,

Is the address you want to forward TO within your same domain? If so, it should work to just run these two commands because the verification is automatically done. If the destination email address is outside your domain, someone has to click the verification link there and therefore using solely GAM isn't enough. (This has thrown me off in the past because I got used to being able to enable forwarding completely via gam, and then forgot that it only works for internal forwards when I had an external use case.)

GAM 7.02.03

>gam user us...@institute.edu add forwardingaddress us...@institute.edu

User:   us...@institute.edu, Add 1 Forwarding Address
  User:   us...@institute.edu, Forwarding Address: us...@institute.edu, Added

>gam user  us...@institute.edu info forwardingaddress us...@institute.edu

User:  us...@institute.edu,  Show Info 1 Forwarding Address
  Forwarding Address:  us...@institute.edu , Verification Status: accepted

>gam user  us...@institute.edu  forward on us...@institute.edu  keep

User: us...@institute.edu, Forward Enabled: True, Forwarding Address:  us...@institute.edu , Action: leaveInInbox

Thanks,
Brandi Groft

Whitehead Institute

[Steven Flanagan]

Yes it's to forward within our same domain.

Thank you.

On Fri, Feb 7, 2025 at 2:27 PM 'Brandi Groft' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

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