Unable to deploy due to "500 server error"

Sundar Raman

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Nov 18, 2010, 5:53:37 PM11/18/10

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Trying to deploy I keep getting:
"The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it."
I don't see any outage in the GAE status page. Is anyone else having this problem? I deployed earlier today without any problem.

I tried to deploy several times in the last 30 minutes.

If support needs the appid please let me know. Thanks much.

Greg

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Nov 18, 2010, 5:55:41 PM11/18/10

to Google App Engine

Same here. I get an HTML error message when attempting to deploy a new
version. SDK 1.3.8 on Linux.

Dmitry

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Nov 18, 2010, 5:57:39 PM11/18/10

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yep. the same problem last hour

Francois Masurel

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Nov 18, 2010, 6:03:05 PM11/18/10

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Same here too.

Alexander W.

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Nov 18, 2010, 6:06:10 PM11/18/10

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here too...

Alan

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Nov 18, 2010, 6:07:58 PM11/18/10

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Me too

Felippe Bueno

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Nov 18, 2010, 6:07:19 PM11/18/10

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same here for the admin

On Thu, Nov 18, 2010 at 9:06 PM, Alexander W.
<start...@googlemail.com> wrote:
> here too...
>
> --
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>

Ikai Lan (Google)

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Nov 18, 2010, 6:19:22 PM11/18/10

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What error are you guys seeing? I am seeing this log:

Creating staging directory

Scanning for jsp files.

Scanning files on local disk.

Initiating update.

java.lang.RuntimeException: Bad authentication response: 500 Internal Server Error

I just want to verify that we are all seeing the same error.

--

Ikai Lan
Developer Programs Engineer, Google App Engine

Blogger: http://googleappengine.blogspot.com

Reddit: http://www.reddit.com/r/appengine

Twitter: http://twitter.com/app_engine

Dmitry

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Nov 18, 2010, 6:22:43 PM11/18/10

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Error 500: --- begin server output ---

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered an error and could not complete your
request.<p>If the problem persists,
please <A HREF="http://code.google.com/appengine/
community.html">report</A> your problem and mention
this error message and the query that caused it.</h2>
<h2></h2>
</body></html>
--- end server output ---

On 19 ноя, 02:19, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> What error are you guys seeing? I am seeing this log:
>
> Creating staging directory
>
> Scanning for jsp files.
>
> Scanning files on local disk.
>
> Initiating update.
>
> java.lang.RuntimeException: Bad authentication response: 500 Internal Server
> Error
>
> I just want to verify that we are all seeing the same error.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger:http://googleappengine.blogspot.com
> Reddit:http://www.reddit.com/r/appengine
> Twitter:http://twitter.com/app_engine
>

> On Thu, Nov 18, 2010 at 3:07 PM, Felippe Bueno <felippe.bu...@gmail.com>wrote:
>
> > same here for the admin
>
> > On Thu, Nov 18, 2010 at 9:06 PM, Alexander W.
> > <startupw...@googlemail.com> wrote:
> > > here too...
>
> > > --
> > > You received this message because you are subscribed to the Google Groups
> > > "Google App Engine" group.
> > > To post to this group, send email to google-a...@googlegroups.com.
> > > To unsubscribe from this group, send email to

> > > google-appengi...@googlegroups.com<google-appengine%2Bunsu...@googlegroups.com>
> > .

> > > For more options, visit this group at
> > >http://groups.google.com/group/google-appengine?hl=en.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Google App Engine" group.
> > To post to this group, send email to google-a...@googlegroups.com.
> > To unsubscribe from this group, send email to

> > google-appengi...@googlegroups.com<google-appengine%2Bunsu...@googlegroups.com>
> > .

Felippe Bueno

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Nov 18, 2010, 6:22:44 PM11/18/10

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(admin is working now)

Sundar Raman

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Nov 18, 2010, 6:24:50 PM11/18/10

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Server: appengine.google.com.

Scanning files on local disk.
Initiating update.

Password for cyber...@gmail.com:

Error 500: --- begin server output ---

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>

<h2>The server encountered an error and could not complete your request.<p>If the problem persists, please <A HREF="http://code.google.com/appengine/community.html">report</A> your problem and mention this error message and the query that caused it.</h2>

<h2></h2>
</body></html>
--- end server output ---

vogella

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Nov 18, 2010, 6:37:27 PM11/18/10

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I believe I see the same error during deployment. Deployment suddenly
stopped working.

mscwd01

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Nov 18, 2010, 6:38:58 PM11/18/10

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The App Engine is great (and the new 1.4.0 prerelease looks awesome)
but what worries me is the number of issues App Engine is having
lately. Are these being taken seriously and are attempts being made to
improve the overall reliability of the service? This is the second
time in as many days that I cant upload my app when needed.

On Nov 18, 11:19 pm, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> What error are you guys seeing? I am seeing this log:
>
> Creating staging directory
>
> Scanning for jsp files.
>
> Scanning files on local disk.
>
> Initiating update.
>
> java.lang.RuntimeException: Bad authentication response: 500 Internal Server
> Error
>
> I just want to verify that we are all seeing the same error.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger:http://googleappengine.blogspot.com
> Reddit:http://www.reddit.com/r/appengine
> Twitter:http://twitter.com/app_engine
>

> On Thu, Nov 18, 2010 at 3:07 PM, Felippe Bueno <felippe.bu...@gmail.com>wrote:
>
>
>
>
>
>
>
> > same here for the admin
>
> > On Thu, Nov 18, 2010 at 9:06 PM, Alexander W.
> > <startupw...@googlemail.com> wrote:
> > > here too...
>
> > > --
> > > You received this message because you are subscribed to the Google Groups
> > > "Google App Engine" group.
> > > To post to this group, send email to google-a...@googlegroups.com.
> > > To unsubscribe from this group, send email to

> > > google-appengi...@googlegroups.com<google-appengine%2Bunsubscrib e...@googlegroups.com>
> > .

> > > For more options, visit this group at
> > >http://groups.google.com/group/google-appengine?hl=en.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Google App Engine" group.
> > To post to this group, send email to google-a...@googlegroups.com.
> > To unsubscribe from this group, send email to

> > google-appengi...@googlegroups.com<google-appengine%2Bunsubscrib e...@googlegroups.com>
> > .

Greg

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Nov 18, 2010, 6:39:05 PM11/18/10

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I'm wondering if this is related to authentication changes. appcfg.py
seems to connect fine, but as soon as I enter my email/password it
returns the error message.

Can someone who has deployed in the last 24 hours (so you don't need
to authenticate) try and let us know if it works?

mscwd01

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Nov 18, 2010, 6:44:08 PM11/18/10

to Google App Engine

I last deployed a version of my app about 1 hour ago and it worked
fine. I tried 10 minutes ago and now I keep getting the 500 error.

Robert Lancer

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Nov 18, 2010, 6:49:14 PM11/18/10

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+1

Peter Warren

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Nov 18, 2010, 7:00:29 PM11/18/10

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+1

Sundar Raman

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Nov 18, 2010, 7:04:33 PM11/18/10

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It's been over an hour and there has been no change to the appengine status page. It says everything is "Normal". I realize the GAE guys are under-resourced, but this is quite disappointing - especially when there are production apps at stake.

Is there any update on what's going on Google Guys? Really not trying to rant, but I've got others breathing down my neck (as I'm sure more devs on this group do as well).

On Thu, Nov 18, 2010 at 7:00 PM, Peter Warren <pe...@nomad.org> wrote:

+1

Zeynel

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Nov 18, 2010, 7:07:51 PM11/18/10

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On Nov 18, 7:00 pm, Peter Warren <pe...@nomad.org> wrote:
> +1

I just tried and I got 500 error

Error 500: --- begin server output ---

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>

<h2>The server encountered an error and could not complete your
request.<p>If the problem persists, please <A HREF="http://

code.google.com/appengine/community.html">report</A> your problem and
mention this error message and the query that caused it.</h2>
<h2></h2>
</body></html>
--- end server output ---

2010-11-18 19:02:58 (Process exited with code 1)

You can close this window now.

chingon27

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Nov 18, 2010, 7:10:52 PM11/18/10

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+1

and +1 to others breathing down my back. Any ETA or update?

Thanks,

nickmilon

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Nov 18, 2010, 7:15:27 PM11/18/10

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Same here
App ID: geognos
Language: python

Ikai Lan (Google)

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Nov 18, 2010, 7:23:12 PM11/18/10

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We're been working on addressing the issues.

Besides deploy, is anyone seeing issues with login or receiving reports from end users about login failures? We're seeing some indications that there may be an elevated error rate for session creation.

--

Ikai Lan
Developer Programs Engineer, Google App Engine

Blogger: http://googleappengine.blogspot.com

Reddit: http://www.reddit.com/r/appengine

Twitter: http://twitter.com/app_engine

David McGraw

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Nov 18, 2010, 7:25:46 PM11/18/10

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+1

ddtt

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Nov 18, 2010, 7:26:16 PM11/18/10

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same here :(

Erik Wilson

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Nov 18, 2010, 7:28:35 PM11/18/10

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I have been receiving a ton of 500 errors on deployment,
vacuum_indexes, and datastore viewer.

On Nov 18, 7:23 pm, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> We're been working on addressing the issues.
>
> Besides deploy, is anyone seeing issues with login or receiving reports from
> end users about login failures? We're seeing some indications that there may
> be an elevated error rate for session creation.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger:http://googleappengine.blogspot.com
> Reddit:http://www.reddit.com/r/appengine
> Twitter:http://twitter.com/app_engine
>

> > google-appengi...@googlegroups.com<google-appengine%2Bunsu...@googlegroups.com>
> > .

Sergio Lopes

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Nov 18, 2010, 7:31:52 PM11/18/10

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java.lang.RuntimeException: Bad authentication response: 500 Internal
Server Error

Unable to update app: Bad authentication response: 500 Internal Server
Error

nickmilon

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Nov 18, 2010, 7:44:12 PM11/18/10

to Google App Engine

No login issues (I believe)
Just deployment errors and sporadic errors/increased latancies while
viewing the logs or using datastore viewer.

On Nov 19, 2:23 am, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> > google-appengi...@googlegroups.com<google-appengine%2Bunsubscrib e...@googlegroups.com>
> > .

Greg

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Nov 18, 2010, 7:56:42 PM11/18/10

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Just started working again for me. Phew!

Dai Decheng

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Nov 18, 2010, 7:57:43 PM11/18/10

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+1

And I also can not use appcfg.py to download data.

chingon27

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Nov 18, 2010, 7:59:15 PM11/18/10

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just worked for me. I was able to upload.

Sundar Raman

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Nov 18, 2010, 7:59:13 PM11/18/10

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Now that it's back to working order, I'm curious about what happened. I'm sure I'm asking prematurely and that Ikai/Google-Guys will update in a few mins.

On Thu, Nov 18, 2010 at 7:57 PM, Dai Decheng <dai.d...@gmail.com> wrote:

+1
And I also can not use appcfg.py to download data.

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@makar

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Nov 18, 2010, 7:02:02 PM11/18/10

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the same problem

On Nov 19, 1:53 am, Sundar <cyberto...@gmail.com> wrote:
> Trying to deploy I keep getting:
> "The server encountered an error and could not complete your request. If the
> problem persists, please report your problem and mention this error message

> and the query that caused it."

> I don't see any outage in the GAE status page. Is anyone else having this
> problem? I deployed earlier today without any problem.
>
> I tried to deploy several times in the last 30 minutes.
>
> If support needs the appid please let me know. Thanks much.

Olivier

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Nov 18, 2010, 7:24:39 PM11/18/10

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+1

tim...@gmail.com

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Nov 18, 2010, 7:03:23 PM11/18/10

to Google App Engine

+1

Olivier

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Nov 18, 2010, 7:22:59 PM11/18/10

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+1

On Nov 18, 7:15 pm, nickmilon <nickmi...@gmail.com> wrote:

anubis

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Nov 18, 2010, 7:36:31 PM11/18/10

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same deploy problem 500 error

On 11月19日, 上午8时23分, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> > google-appengi...@googlegroups.com<google-appengine%2Bunsubscrib e...@googlegroups.com>
> > .

James Broberg

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Nov 18, 2010, 7:20:27 PM11/18/10

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Here also.

tim...@gmail.com

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Nov 18, 2010, 7:02:46 PM11/18/10

to Google App Engine

+1

James Broberg

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Nov 18, 2010, 7:31:46 PM11/18/10

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Login / session *seems* to be ok. Still can't deploy.

leopard

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Nov 18, 2010, 6:53:32 PM11/18/10

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The same problem:
Reading application configuration data...
...
0% Creating staging directory
5% Scanning for jsp files.
20% Scanning files on local disk.
25% Scanned 250 files.
28% Initiating update.
Email: ****@gmail.com
Password for ****@gmail.com:

Please see the logs [/tmp/appcfg4861489851018090468.log] for further
information.

Nikola Vasilev

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Nov 18, 2010, 7:32:13 PM11/18/10

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it works now :)

To unsubscribe from this group, send email to google-appengi...@googlegroups.com.

For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.

--
Pozdrav,
Nikola Vasilev

nickmilon

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Nov 18, 2010, 8:03:54 PM11/18/10

to Google App Engine

Deployment Working again for apid geognos.

On Nov 19, 2:59 am, Sundar <cyberto...@gmail.com> wrote:
> Now that it's back to working order, I'm curious about what happened. I'm
> sure I'm asking prematurely and that Ikai/Google-Guys will update in a few
> mins.
>
>
>
>
>
>
>
> On Thu, Nov 18, 2010 at 7:57 PM, Dai Decheng <dai.dech...@gmail.com> wrote:
> > +1
> > And I also can not use appcfg.py to download data.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Google App Engine" group.
> > To post to this group, send email to google-a...@googlegroups.com.
> > To unsubscribe from this group, send email to

> > google-appengi...@googlegroups.com<google-appengine%2Bunsubscrib e...@googlegroups.com>
> > .

Riley

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Nov 18, 2010, 8:21:55 PM11/18/10

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Deploy works for me again. Thanks Ikai!

Ikai Lan (Google)

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Nov 18, 2010, 8:38:30 PM11/18/10

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I wish I could take credit for this, but you have the other members of our excellent production team to thank. Here are some more details:

http://groups.google.com/group/google-appengine-downtime-notify/browse_thread/thread/474b9ae7a7c32013

--

Ikai Lan
Developer Programs Engineer, Google App Engine

Blogger: http://googleappengine.blogspot.com

Reddit: http://www.reddit.com/r/appengine

Twitter: http://twitter.com/app_engine

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Sundar Raman

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Nov 18, 2010, 10:35:03 PM11/18/10

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Thanks Ikai. And you get the credit since you're the (email) face of AppEngine and you get to have the blame as well ;)

Cheers

Steve

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Nov 21, 2010, 6:14:52 AM11/21/10

to Google App Engine

This is happening again to me. Was the deploy failing fix reverted?

--Steve

On Nov 18, 5:38 pm, "Ikai Lan (Google)" <ikai.l+gro...@google.com>
wrote:

> I wish I could take credit for this, but you have the other members of our
> excellent production team to thank. Here are some more details:
>

> http://groups.google.com/group/google-appengine-downtime-notify/brows...

Tomas Alaeus

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Nov 21, 2010, 6:36:13 AM11/21/10

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I have similar issues. Admin console gave (works now) 500-errors, and
I can't deploy.

Guy Kremnitzer

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Nov 21, 2010, 7:19:15 AM11/21/10

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Same for me. Issue i've noticed:

deployment (when successful) is taking a lot longer than usual (~15 minutes)
deployed version does not reflect changes made (behaves like the old version) although the deployment ended with exit status = 0
some requests return 500 server errors and then subsequent requests work just fine
dashboard was down and now shows 0 number of instances running while the app is actually running

Rob Smith

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Nov 21, 2010, 7:31:04 AM11/21/10

to Google App Engine

Same problem for me. I was happily updating about 2 hours ago, and
then I carried out another update that failed.

The situation now is:

- It takes 14 minutes to deploy (tested 3 times.)
- However, the old version is still the one that is running
- The dashboard shows that 0 instances are running (despite the old
version still running)
- Disabling the app from the dashboard, appears to work (judging by
all the messages), but the application is still running

I'm glad that I'm not the only one experiencing this problem.

My app-id is mentatarchive.

On Nov 21, 12:19 pm, Guy Kremnitzer <guyk...@gmail.com> wrote:
> Same for me. Issue i've noticed:
>

> - deployment (when successful) is taking a lot longer than usual (~15
> minutes)
> - deployed version does not reflect changes made (behaves like the old

> version) although the deployment ended with exit status = 0

> - some requests return 500 server errors and then subsequent requests
> work just fine
> - dashboard was down and now shows 0 number of instances running while

Rob Smith

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Nov 21, 2010, 9:05:30 AM11/21/10

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Everything is now working normally again. Thanks! :)

Haulyn R. Jason

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Nov 21, 2010, 7:33:56 AM11/21/10

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+1

heros

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Nov 24, 2010, 5:29:09 AM11/24/10

to Google App Engine

It is happening today.
Sometime I open http://appengine.google.com, it says "500 server
error".

On Nov 19, 7:28 am, Erik <erik.e.wil...@gmail.com> wrote:
> I have been receiving a ton of500errors on deployment,
> vacuum_indexes, and datastore viewer.
>
> On Nov 18, 7:23 pm, "Ikai Lan (Google)" <ikai.l+gro...@google.com>

> wrote:
>
> > We're been working on addressing the issues.
>
> > Besides deploy, is anyone seeing issues with login or receiving reports from
> > end users about login failures? We're seeing some indications that there may
> > be an elevatederrorrate for session creation.
>

> > --
> > Ikai Lan
> > Developer Programs Engineer, Google App Engine
> > Blogger:http://googleappengine.blogspot.com
> > Reddit:http://www.reddit.com/r/appengine
> > Twitter:http://twitter.com/app_engine
>

> > On Thu, Nov 18, 2010 at 4:15 PM, nickmilon <nickmi...@gmail.com> wrote:
> > > Same here
> > > App ID: geognos
> > > Language: python
>
> > > On Nov 19, 2:07 am, Zeynel <azeyn...@gmail.com> wrote:
> > > > On Nov 18, 7:00 pm, Peter Warren <pe...@nomad.org> wrote:
>
> > > > > +1
>
> > > > I just tried and I got500error
>

> > > >Error500: --- beginserveroutput ---

>
> > > > <html><head>
> > > > <meta http-equiv="content-type" content="text/html;charset=utf-8">

> > > > <title>500ServerError</title>

> > > > </head>
> > > > <body text=#000000 bgcolor=#ffffff>
> > > > <h1>Error:ServerError</h1>

> > > > <h2>Theserverencountered anerrorand could not complete your

> > > > request.<p>If the problem persists, please <A HREF="http://
> > > > code.google.com/appengine/community.html">report</A> your problem and

> > > > mention thiserrormessage and the query that caused it.</h2>
> > > > <h2></h2>
> > > > </body></html>
> > > > --- endserveroutput ---

> > > > 2010-11-18 19:02:58 (Process exited with code 1)
>
> > > > You can close this window now.
>

> > > --
> > > You received this message because you are subscribed to the Google Groups
> > > "Google App Engine" group.
> > > To post to this group, send email to google-a...@googlegroups.com.
> > > To unsubscribe from this group, send email to

> > > google-appengi...@googlegroups.com<google-appengine%2Bunsu...@googlegroups.com>
> > > .

Takashi Matsuo

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Sep 11, 2012, 9:32:08 AM9/11/12

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Please check the logs first.

On Tue, Sep 11, 2012 at 7:11 PM, catia <cati...@gmail.com> wrote:

I can deploy but i get that page when I call jsp. What to do?

Quinta-feira, 18 de Novembro de 2010 22:53:37 UTC, Sundar Raman escreveu:

Trying to deploy I keep getting:
"The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it."
I don't see any outage in the GAE status page. Is anyone else having this problem? I deployed earlier today without any problem.

I tried to deploy several times in the last 30 minutes.

If support needs the appid please let me know. Thanks much.

--

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arun eswara

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Mar 12, 2014, 11:09:05 AM3/12/14

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When i Try to deploy, i get

2014-03-12 10:08:23 Running command: "['C:\\Python2.7\\python.exe', '-u', 'C:\\Program Files (x86)\\Google\\google_appengine\\appcfg.py', '--no_cookies', u'--email=arun1i...@gmail.com', '--passin', '--server=maketaketest.appspot.com', 'update', 'C:\\Users\\Arun.Seenu-PC\\Desktop\\appinventordb']"

10:08 AM Application: maketaketest; version: 1

10:08 AM Host: maketaketest.appspot.com

10:08 AM

Starting update of app: maketaketest, version: 1

10:08 AM Getting current resource limits.

2014-03-12 10:08:28,950 ERROR appcfg.py:2149 An error occurred processing file '': HTTP Error 500: Internal Server Error. Aborting.

Error 500: --- begin server output ---

<title>500 Server Error</title>

</head>

<h1>Error: Server Error</h1>

<h2>The server encountered an error and could not complete your request.<p>Please try again in 30 seconds.</h2>

</body></html>

--- end server output ---

2014-03-12 10:08:29 (Process exited with code 1)

You can close this window now.

Vinny P

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Mar 14, 2014, 12:00:12 AM3/14/14

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On Wed, Mar 12, 2014 at 10:09 AM, arun eswara <arun1i...@gmail.com> wrote:

When i Try to deploy, i get

2014-03-12 10:08:23 Running command: "['C:\\Python2.7\\python.exe', '-u', 'C:\\Program Files (x86)\\Google\\google_appengine\\appcfg.py', '--no_cookies', u'--email=arun1i...@gmail.com', '--passin', '--server=maketaketest.appspot.com', 'update', 'C:\\Users\\Arun.Seenu-PC\\Desktop\\appinventordb']"

Error 500: --- begin server output ---

<title>500 Server Error</title>

Hi Arun,

Most of the time, these types of deployment errors are transient - you should be able to deploy sooner or later. If this error persists though, can you try remaking a new App Engine ID and attempt to deploy to it?

-----------------

-Vinny P

Technology & Media Advisor

Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

arun eswara

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Mar 14, 2014, 9:16:32 AM3/14/14

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Thanks Vinnie,

I retried with a new app engine ID and it now works

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Vinny P

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Mar 15, 2014, 12:47:46 AM3/15/14

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On Fri, Mar 14, 2014 at 8:16 AM, arun eswara <arun1i...@gmail.com> wrote:

Thanks Vinnie, I retried with a new app engine ID and it now works

Terrific, glad to hear it's now fixed. You may want to try deploying to the old application ID, and if the deploy still fails, just delete off the old ID.

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