Puppet Enterprise Installation errors

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nathan joiner

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Dec 22, 2015, 12:42:11 PM12/22/15
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Good Morning,

I'm trying to setup PE puppet master server and a windows agent node but I'm getting "no authorization" when trying to run the puppet-enterprise-installer.

Environment:
- I'm using a windows 7 machine
- Using Cmder to add and ssh into a CentOS server that will be used as the Puppetmaster server.

I've done the following:
- SCPed PE 3.7.2 directory onto the root folder of my CentOS vm 
- Running as super user (su)
- CDed into puppet enterprise directory
- Ran ./puppet-enterprise-installer -s answers.txt
- Recieved a not authorized error message.

Thanks!

Lindsey Smith

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Dec 22, 2015, 12:54:41 PM12/22/15
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On Tue, Dec 22, 2015 at 9:36 AM, nathan joiner <determ...@gmail.com> wrote:
Good Morning,

I'm trying to setup PE puppet master server and a windows agent node but I'm getting "no authorization" when trying to run the puppet-enterprise-installer.

Environment:
- I'm using a windows 7 machine
- Using Cmder to add and ssh into a CentOS server that will be used as the Puppetmaster server.

I've done the following:
- SCPed PE 3.7.2 directory onto the root folder of my CentOS vm 

Any specific reason to use PE 3.7.2? I'd strongly recommend the most recent version of PE 3.8, if not the latest PE 2015.3 with Puppet 4. If you're just starting with Puppet, starting there may be better.
 
- Running as super user (su)
- CDed into puppet enterprise directory
- Ran ./puppet-enterprise-installer -s answers.txt
- Recieved a not authorized error message.

Thanks!

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Martin Alfke

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Dec 22, 2015, 1:22:49 PM12/22/15
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Hi Nathan,

On 22 Dec 2015, at 18:54, Lindsey Smith <l.s...@puppetlabs.com> wrote:

>
>
> On Tue, Dec 22, 2015 at 9:36 AM, nathan joiner <determ...@gmail.com> wrote:
> Good Morning,
>
> I'm trying to setup PE puppet master server and a windows agent node but I'm getting "no authorization" when trying to run the puppet-enterprise-installer.
>
> Environment:
> - I'm using a windows 7 machine
> - Using Cmder to add and ssh into a CentOS server that will be used as the Puppetmaster server.
>
> I've done the following:
> - SCPed PE 3.7.2 directory onto the root folder of my CentOS vm
>
> Any specific reason to use PE 3.7.2? I'd strongly recommend the most recent version of PE 3.8, if not the latest PE 2015.3 with Puppet 4. If you're just starting with Puppet, starting there may be better.

Good comment from Lindsey: when you start with Puppet you should go for the newest PE version available.
Make use of elder versions in case of specific requirement only.

>
> - Running as super user (su)
> - CDed into puppet enterprise directory
> - Ran ./puppet-enterprise-installer -s answers.txt
> - Recieved a not authorized error message.

Check the following:

- ensure proper DNS functionality (or specify host/ip in /etc/hosts)
- ensure proper local time (ntp)
- /tmp needs to be mounted with exec option

More unlikely:
- local firewall enabled
- selinux restrictions enabled

hth,
best,
Martin


>
> Thanks!
>
> --
> You received this message because you are subscribed to the Google Groups "Puppet Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/8d859d0f-d23d-407e-8963-00d3be60da14%40googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>
>
> --
> You received this message because you are subscribed to the Google Groups "Puppet Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users...@googlegroups.com.
> To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/CAPyei8WAohMawXAx%3D7r07L33Z9XQ9CydBGwth-4jYE9YOyi3hA%40mail.gmail.com.

nathan joiner

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Dec 22, 2015, 3:07:42 PM12/22/15
to Puppet Users
Thanks guys for the suggestions!

My company (NCL) is in charge of purchasing so they haven't upgraded to a newer version on their end. That's why I'm stuck with this version.

I also validated the following:

- ensure proper DNS functionality (or specify host/ip in /etc/hosts) 
  - set to localhost

- ensure proper local time (ntp) 
  - this is correct
- /tmp needs to be mounted with exec option 
  - /tmp has the exec access (drwxrwxrwt.  3 root    root     4096 22. Dez 19:10 tmp)

- local firewall enabled 
  - This is enabled
- selinux restrictions enabled 
  - selinux is set to permissive

Any other ideas?

Lindsey Smith

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Dec 22, 2015, 4:18:20 PM12/22/15
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On Tue, Dec 22, 2015 at 12:07 PM, nathan joiner <determ...@gmail.com> wrote:
Thanks guys for the suggestions!

My company (NCL) is in charge of purchasing so they haven't upgraded to a newer version on their end. That's why I'm stuck with this version.

I also validated the following:

- ensure proper DNS functionality (or specify host/ip in /etc/hosts) 
  - set to localhost
- ensure proper local time (ntp) 
  - this is correct
- /tmp needs to be mounted with exec option 
  - /tmp has the exec access (drwxrwxrwt.  3 root    root     4096 22. Dez 19:10 tmp)

- local firewall enabled 
  - This is enabled
- selinux restrictions enabled 
  - selinux is set to permissive

Any other ideas?

Could you post a log of the output from puppet-enterprise-installer?

Also, as a PE customer the Puppet Labs support team could help you.
 
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