I am not succeeding in updating

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Betsy Grenevitch

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May 7, 2026, 8:32:33 PMMay 7

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I am not succeeding in updating. IN the past I have not had a problem at all. When it says to press the OK button I am assumiming I am to press enter right there but nothing is happening when it is supposed to install. Does it have anything to do that I have the latest version of Windows or what is going on? I have never had this problem in the last updates.

--
Betsy Grenevitch 678-862-3876

darrell....@gmail.com

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May 7, 2026, 8:34:34 PMMay 7

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Hi Betsy,

After you press enter, are there any error messages announced? If so, please describe.

If not…

Is this a personal or work computer? Do you have administrator access to it? Admin is required in order to make changes to your computer, including updating NVDA.

Thanks,

Darrell Hilliker, NU7I, CPWA, Salesforce Certified User Experience Designer

When disabled people ask you to improve your accessibility, they’re asking you to make a conscious choice. Will you welcome us in or leave us out? Good people make the right accessibility choices every time.

--
***
Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
NV Access expects that all community members will read and abide by the rules set out in this document while participating in this group.
https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md

You can contact the group owners and moderators via nvda-user...@nvaccess.org.
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jco...@samobile.net

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May 7, 2026, 8:42:49 PMMay 7

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Betty,

If you haven’t already, try restarting your computer and updating go. Sometimes, a good old restart fixes weird things happening.

Justin C.

From: nvda-...@nvaccess.org <nvda-...@nvaccess.org> On Behalf Of Betsy Grenevitch

Sent: Thursday, May 7, 2026 6:32 PM
To: nvaccesss <nvda-...@nvaccess.org>

Betsy Grenevitch

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May 7, 2026, 8:53:05 PMMay 7

to jcoffin via NVDA Screen Reader Discussion

I did try that. I am writing privately to someone and when we figure it out I will send to the list in case someone else has the same problem.

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net.

--
Betsy Grenevitch 678-862-3876

joseph....@gmail.com

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May 7, 2026, 9:00:09 PMMay 7

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Hi all,

Keep in mind that upgrading from NVDA 2025.3.3 and earlier to 2026.1 is a 32-bit to 64-bit migration, so you may need to restart your computer for the upgrade to be successful.
Cheers,

Joseph

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net.

Gene Asner

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May 7, 2026, 9:13:49 PMMay 7

to nvda-...@nvaccess.org

I would think that if updat3e doesn't work that downloading the
installer and installing over the existing program would update it,
though others would need to verify that.

Gene

On 5/7/2026 7:53 PM, Betsy Grenevitch wrote:
> I did try that. I am writing privately to someone and when we figure it
> out I will send to the list in case someone else has the same problem.
>
>
> On 5/7/2026 8:42 PM, jcoffin via NVDA Screen Reader Discussion wrote:
>>
>> Betty,
>>
>> If you haven’t already, try restarting your computer and updating go.
>> Sometimes, a good old restart fixes weird things happening.
>>
>> Justin C.
>>

>> *From:*nvda-...@nvaccess.org <nvda-...@nvaccess.org> *On Behalf Of
>> *Betsy Grenevitch
>> *Sent:* Thursday, May 7, 2026 6:32 PM
>> *To:* nvaccesss <nvda-...@nvaccess.org>
>> *Subject:* [NVDA] I am not succeeding in updating

>>
>> I am not succeeding in updating. IN the past I have not had a problem
>> at all. When it says to press the OK button I am assumiming I am to
>> press enter right there but nothing is happening when it is supposed
>> to install. Does it have anything to do that I have the latest version
>> of Windows or what is going on? I have never had this problem in the
>> last updates.
>>
>> --
>> Betsy Grenevitch 678-862-3876
>>
>> --
>> ***
>> Please note: the NVDA project has a Citizen and Contributor Code of
>> Conduct.
>> NV Access expects that all community members will read and abide by
>> the rules set out in this document while participating in this group.
>> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
>>
>> You can contact the group owners and moderators via
>> nvda-user...@nvaccess.org.
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "NVDA Screen Reader Discussion" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to nvda-users+...@nvaccess.org.
>> To view this discussion visit
>> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com

>> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com?utm_medium=email&utm_source=footer>.

>>
>> --
>> ***
>> Please note: the NVDA project has a Citizen and Contributor Code of
>> Conduct.
>> NV Access expects that all community members will read and abide by
>> the rules set out in this document while participating in this group.
>> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
>>
>> You can contact the group owners and moderators via
>> nvda-user...@nvaccess.org.
>> ---
>> You received this message because you are subscribed to the Google
>> Groups "NVDA Screen Reader Discussion" group.
>> To unsubscribe from this group and stop receiving emails from it, send
>> an email to nvda-users+...@nvaccess.org.
>> To view this discussion visit

>> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net
>> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net?utm_medium=email&utm_source=footer>.

> --
> Betsy Grenevitch 678-862-3876
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org

> <mailto:nvda-users+...@nvaccess.org>.

> To view this discussion visit

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com?utm_medium=email&utm_source=footer>.

mrsi...@sasktel.net

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May 7, 2026, 10:21:29 PMMay 7

to nvda-...@nvaccess.org

When I did the upgrade yesterday, right at the end,

Nvda said;

“an error occurred”.

I restarted the pc, and when I checked version number it said 26.1

All seems to be working, though I have nothing with adons as I am a delinquent in this regard. Ha ha.

Cheers,

Monte Single

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/001c01dcde86%24020c3290%24062497b0%24%40gmail.com.

Gene Asner

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May 7, 2026, 10:42:26 PMMay 7

to nvda-...@nvaccess.org

This thread is a classic example of topics being taken off list that
shouldn't be that I pointed out when this list was first implemented. I
have gotten a number of off list communications and answered them off
list. I just happened to notice now that they were off list.

Gene

Quentin Christensen

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May 7, 2026, 11:53:19 PMMay 7

to nvda-...@nvaccess.org

Just FYI, I'm watching this thread, so I would certainly be interested to find out what has happened with Betsy's machine (or anyone else having problems). WIthout more information, it's hard to know exactly what is not working or how best to resolve it (beyond the already suggested options of restarting the PC, reinstalling NVDA etc).

It could be that Betsy has someone helping her in real time, which is fair enough (and we do also have telephone support you can purchase to help with things - not expecting people to need to buy it to fix something not working as it should of course, but it is there).

Betsy, hopefully you can get it working, and come back to let us know what happened.

The other thing you can do in a situation like this - even if you don't have an error message or any other information, is in your %temp% folder (note the percent signs), you should have nvda.log - the log from the currently running, or most recent instance of NVDA and nvda-old.log for the time before that. If you send those to in...@nvaccess.org with a description of what is going on, I'm happy to have a look and see if we can work it out.

Kind regards

Quentin

To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com.

Quentin Christensen

Training and Support Manager

NV Access

www.nvaccess.org

Celebrating 20 years of NVDA

Training: https://www.nvaccess.org/shop/

Certification: https://certification.nvaccess.org/

Blog, releases & news by email: https://nvaccess.org/newsletter

User group: https://nvaccess.org/nvda-users

Mastodon: https://fosstodon.org/@NVAccess

Other socials & community: https://www.nvaccess.org/#socials

Gene Asner

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May 8, 2026, 12:00:03 AMMay 8

to nvda-...@nvaccess.org

Since many messages in the discussion were taken off list, as I said
would happen when this list first began and therefore, they are unknown
to the members, I'll report that I got an off list message that Betsy
had tried to update by downloading the installer and running it. I
believe, based on an off list message, that this was actually successful
even though it evidently appeared not to be at first.

Betsy (spelling) uses Thunderbird and that, as well as the new Outlook,
responds to the sender only when reply or reply to all is used. This is
not the baehavior of a lot of list serves but it is in Google Groups and
nothing can be done to change this behavior.

Gene

On 5/7/2026 10:53 PM, Quentin Christensen wrote:
> Just FYI, I'm watching this thread, so I would certainly be interested
> to find out what has happened with Betsy's machine (or anyone else
> having problems). WIthout more information, it's hard to know exactly
> what is not working or how best to resolve it (beyond the already
> suggested options of restarting the PC, reinstalling NVDA etc).
>
> It could be that Betsy has someone helping her in real time, which is
> fair enough (and we do also have telephone support you can purchase to
> help with things - not expecting people to need to buy it to fix
> something not working as it should of course, but it is there).
>
> Betsy, hopefully you can get it working, and come back to let us know
> what happened.
> The other thing you can do in a situation like this - even if you don't
> have an error message or any other information, is in your %temp% folder
> (note the percent signs), you should have nvda.log - the log from the
> currently running, or most recent instance of NVDA and nvda-old.log for
> the time before that. If you send those to in...@nvaccess.org

> <mailto:in...@nvaccess.org> with a description of what is going on, I'm

> >>> *From:*nvda-...@nvaccess.org <mailto:nvda-...@nvaccess.org>
> <nvda-...@nvaccess.org <mailto:nvda-...@nvaccess.org>> *On Behalf

> >>> Of *Betsy Grenevitch
> >>> *Sent:* Thursday, May 7, 2026 6:32 PM
> >>> *To:* nvaccesss <nvda-...@nvaccess.org

> <mailto:nvda-...@nvaccess.org>>

> <mailto:nvda-users%2Bman...@nvaccess.org>.

> >>> ---
> >>> You received this message because you are subscribed to the Google
> >>> Groups "NVDA Screen Reader Discussion" group.
> >>> To unsubscribe from this group and stop receiving emails from it,
> >>> send an email to nvda-users+...@nvaccess.org

> <mailto:nvda-users%2Bunsu...@nvaccess.org>.

> >>> To view this discussion visit
> >>>

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com>
>
> >>>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com?utm_medium=email&utm_source=footer

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/6debc0e4-7bda-4f4b-a3d6-a9872a51d325%40gmail.com?utm_medium=email&utm_source=footer>>.
>
> >>>
> >>>
> >>> --
> >>> ***
> >>> Please note: the NVDA project has a Citizen and Contributor
> Code of
> >>> Conduct.
> >>> NV Access expects that all community members will read and
> abide by
> >>> the rules set out in this document while participating in this
> group.
> >>> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> >>>
> >>> You can contact the group owners and moderators via
> >>> nvda-user...@nvaccess.org

> <mailto:nvda-users%2Bman...@nvaccess.org>.

> <mailto:nvda-users%2Bunsu...@nvaccess.org>.

> >>> To view this discussion visit
> >>>

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net>
>
> >>>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net?utm_medium=email&utm_source=footer

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/!%26!AAAAAAAAAAAuAAAAAAAAAF1j3vH59KxGidqjWw8jmjwBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAB1gsgWVLuJRaCUdkF144mCAQAAAAA%3D%40samobile.net?utm_medium=email&utm_source=footer>>.
>
> >>>
> >> --
> >> Betsy Grenevitch 678-862-3876
> >>
> >> --
> >> ***
> >> Please note: the NVDA project has a Citizen and Contributor Code of
> >> Conduct.
> >> NV Access expects that all community members will read and abide by
> >> the rules set out in this document while participating in this
> group.
> >> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> >> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>
> >>
> >> You can contact the group owners and moderators via
> >> nvda-user...@nvaccess.org

> <mailto:nvda-users%2Bman...@nvaccess.org>.

> >> ---
> >> You received this message because you are subscribed to the Google
> >> Groups "NVDA Screen Reader Discussion" group.
> >> To unsubscribe from this group and stop receiving emails from
> it, send
> >> an email to nvda-users+...@nvaccess.org

> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>>.

> >> To view this discussion visit
> >>
> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com>
>
> >>

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com?utm_medium=email&utm_source=footer

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/253830ea-3d67-4b76-9482-17593d634072%40gmail.com?utm_medium=email&utm_source=footer>>.
>
> >>
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of
> Conduct.
> NV Access expects that all community members will read and abide by
> the rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org

> <mailto:nvda-users%2Bman...@nvaccess.org>.

> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it,
> send an email to nvda-users+...@nvaccess.org

> <mailto:nvda-users%2Bunsu...@nvaccess.org>.

> To view this discussion visit

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com>.

>
>
>
> --
>
> Quentin Christensen
> Training and Support Manager
>
> NV Access

> www.nvaccess.org <http://www.nvaccess.org/>

>
> Celebrating 20 years of NVDA

> image.png
> Training: https://www.nvaccess.org/shop/ <https://www.nvaccess.org/shop/>

> Certification: https://certification.nvaccess.org/
> <https://certification.nvaccess.org/>
> Blog, releases & news by email: https://nvaccess.org/newsletter
> <https://nvaccess.org/newsletter>
> User group: https://nvaccess.org/nvda-users
> <https://nvaccess.org/nvda-users>

> Mastodon: https://fosstodon.org/@NVAccess <https://fosstodon.org/@NVAccess>

> Other socials & community: https://www.nvaccess.org/#socials

> <https://www.nvaccess.org/#socials>
>
> image.png

>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of Conduct.
> NV Access expects that all community members will read and abide by the
> rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users+...@nvaccess.org>.
> To view this discussion visit

Quentin Christensen

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May 8, 2026, 12:21:21 AMMay 8

to nvda-...@nvaccess.org

We did post about that bug in Thunderbird when the list was created - there is a workaround, though it does require the user to change it.

Since there really isn't anything we can do from the list side, the only other option is to complain to Thunderbird - though we did do that at the time and they declined to make any changes. You are welcome to try again though.

Kind regards

Quentin

To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b7a14b80-35cb-3a97-55e3-3020595221ef%40gmail.com.

Quentin Christensen

Training and Support Manager

NV Access

www.nvaccess.org

Celebrating 20 years of NVDA

Training: https://www.nvaccess.org/shop/

Certification: https://certification.nvaccess.org/

Blog, releases & news by email: https://nvaccess.org/newsletter

User group: https://nvaccess.org/nvda-users

Mastodon: https://fosstodon.org/@NVAccess

Other socials & community: https://www.nvaccess.org/#socials

Gene Asner

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May 8, 2026, 12:30:15 AMMay 8

to nvda-...@nvaccess.org

It is not a bug even though people insist it is. If it is a bug, then
why does the new Outlook do exactly the same thing. Outlook Classic
does reply to the list. And the problem is going to get worse when
support for Outlook Classic is dropped in 2029 and a lot of people may
change.

If the choice is to stay with Google Groups, that is the choice, but it
is simply not correct to blame the behavior on a bug in one program.

When this list was only a few days old, I offered to give NVDA a
Groups.io list I own but that is inactive so the list could be
grandfathered in with unlimited membership and the offer was declined.
It may be too late now, I don't know if there is any practical way to
change members to the other list automatically but I offered quickly so
as to avoid being locked into a Google Groups list.

Gene

> > <mailto:in...@nvaccess.org <mailto:in...@nvaccess.org>> with a

> description of what is going on, I'm
> > happy to have a look and see if we can work it out.
> >
> > Kind regards
> >
> > Quentin
> >
> > On Fri, May 8, 2026 at 12:42 PM Gene Asner <gsa...@gmail.com
> <mailto:gsa...@gmail.com>

> <mailto:nvda-...@nvaccess.org> <mailto:nvda-...@nvaccess.org

> <mailto:nvda-...@nvaccess.org>>
> > <nvda-...@nvaccess.org <mailto:nvda-...@nvaccess.org>

> <mailto:nvda-...@nvaccess.org <mailto:nvda-...@nvaccess.org>>>

> *On Behalf
> > >>> Of *Betsy Grenevitch
> > >>> *Sent:* Thursday, May 7, 2026 6:32 PM
> > >>> *To:* nvaccesss <nvda-...@nvaccess.org
> <mailto:nvda-...@nvaccess.org>

> > <mailto:nvda-...@nvaccess.org

> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>.

> > >>> ---
> > >>> You received this message because you are subscribed to
> the Google
> > >>> Groups "NVDA Screen Reader Discussion" group.
> > >>> To unsubscribe from this group and stop receiving emails
> from it,
> > >>> send an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>

> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>.

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>
> > >>>
> > >>> You can contact the group owners and moderators via
> > >>> nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>

> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>.

> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>.

> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>.

> > >> ---
> > >> You received this message because you are subscribed to
> the Google
> > >> Groups "NVDA Screen Reader Discussion" group.
> > >> To unsubscribe from this group and stop receiving emails from
> > it, send
> > >> an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>

> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>
> > >> <mailto:nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>>.

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>
> >
> > You can contact the group owners and moderators via
> > nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>

> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>.

> > ---
> > You received this message because you are subscribed to the
> Google
> > Groups "NVDA Screen Reader Discussion" group.
> > To unsubscribe from this group and stop receiving emails from it,
> > send an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>

> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>.

> > To view this discussion visit
> >
> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com>
> >
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/02ae1c5a-87e0-9abb-c56b-5f167e90cefc%40gmail.com>>.
> >
> >
> >
> > --
> >
> > Quentin Christensen
> > Training and Support Manager
> >
> > NV Access
> > www.nvaccess.org <http://www.nvaccess.org>

> <http://www.nvaccess.org/ <http://www.nvaccess.org/>>

> >
> > Celebrating 20 years of NVDA
> > image.png
> > Training: https://www.nvaccess.org/shop/

> <https://www.nvaccess.org/shop/> <https://www.nvaccess.org/shop/

> <https://fosstodon.org/@NVAccess> <https://fosstodon.org/@NVAccess

> <https://fosstodon.org/@NVAccess>>
> > Other socials & community: https://www.nvaccess.org/#socials
> <https://www.nvaccess.org/#socials>
> > <https://www.nvaccess.org/#socials
> <https://www.nvaccess.org/#socials>>
> >
> > image.png
> >
> > --
> > ***
> > Please note: the NVDA project has a Citizen and Contributor Code
> of Conduct.
> > NV Access expects that all community members will read and abide
> by the
> > rules set out in this document while participating in this group.
> > https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>

> > <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>
> >
> > You can contact the group owners and moderators via
> > nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>.
> > ---
> > You received this message because you are subscribed to the Google
> > Groups "NVDA Screen Reader Discussion" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> > <mailto:nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>>.
> > To view this discussion visit
> >

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com>
>
> >
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer>>.
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of
> Conduct.
> NV Access expects that all community members will read and abide by
> the rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
>
> You can contact the group owners and moderators via
> nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>.
> ---
> You received this message because you are subscribed to the Google
> Groups "NVDA Screen Reader Discussion" group.
> To unsubscribe from this group and stop receiving emails from it,
> send an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>.
> To view this discussion visit

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b7a14b80-35cb-3a97-55e3-3020595221ef%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b7a14b80-35cb-3a97-55e3-3020595221ef%40gmail.com>.

Steve Nutt

unread,

May 19, 2026, 6:47:49 AM (6 days ago) May 19

to nvda-...@nvaccess.org

Surely how replies work is based on your own Email client, not Google Groups. Outlook Classic for example will reply correctly, as evidenced by this message appearing on the list.
So I would say Quentin is correct, Thunderbird does have a bug.
All the best

Steve

--
Computer Room Services
77 Exeter Close, Stevenage, Hertfordshire, SG1 4PW
T: +44(0)1438-742286, M: +44(0)7956-334938
E: st...@comproom.co.uk, W: https://www.comproom.co.uk

To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/76d1adcb-2531-5b9d-3d19-b97643aabb21%40gmail.com.

Gene Asner

unread,

May 19, 2026, 9:39:25 AM (6 days ago) May 19

to nvda-...@nvaccess.org

It is not, definitely not a bug. The new Outlook, not Outlook Classic,
replies to the sender when just reply is used. It is simply not a bug
in two different email programs. Also, and since this is AI
information, it may be wrong but in this case, I believe it is correct.
AI says that this behavior in Outlook Classic, replying to the list is
because Outlook Classic doesn't respond to the list setting.

Unless you can reliably document your statement, it is simply not fair
to Thunderbird and its developers to say it is a bug when it clearly
isn't.

And in addition, there is a setting in Thunderbird itself to change this
behavior. If it were a bug, there would be no such setting because the
behavior would not be expected.

Gene

Quentin Christensen

unread,

May 20, 2026, 2:40:32 AM (5 days ago) May 20

to nvda-...@nvaccess.org

Ok I think we can agree to have varying opinions on how software should come setup, and unless anyone in here happens to work for an email client developer, there's probably not much more we can realistically achieve.

Perhaps what I would say is that it highlights the importance of learning about the software you use and how to setup the various features to the way you expect and want them.

If nothing else, it also highlights the difficulty we at NV Access have in choosing the default value for new controls added to the screen reader. Some people would be 100% certain a particular new setting should be enabled by default, while others would be just as sure it should be disabled. So we try to work out how the majority of users, and particularly new users, might want that setting. Do we get it right all the time? Probably not. But we are open to suggestions where we can improve (and if you have any such suggestions, PLEASE don't drop them here, but create a new thread! Or an issue on GitHub).

Kind regards

Quentin

To unsubscribe from this group and stop receiving emails from it, send an email to nvda-users+...@nvaccess.org.
To view this discussion visit https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/0159028d-4840-7874-3c36-8d3774f14b20%40gmail.com.

Quentin Christensen

Training and Support Manager

NV Access

www.nvaccess.org

Celebrating 20 years of NVDA

Training: https://www.nvaccess.org/shop/

Certification: https://certification.nvaccess.org/

Blog, releases & news by email: https://nvaccess.org/newsletter

User group: https://nvaccess.org/nvda-users

Mastodon: https://fosstodon.org/@NVAccess

Other socials & community: https://www.nvaccess.org/#socials

Gene Asner

unread,

May 20, 2026, 3:15:18 AM (5 days ago) May 20

to nvda-...@nvaccess.org

I'm not discussing default behavior nor am I saying what it should be in
this case. I'm saying that this isn't a bug, and it isn't fair to the
program and its developers to call a default behavior choice a bug, yet
it has been done more or less whenever the topic comes up by people
managing the list.

Gene

> > E: st...@comproom.co.uk <mailto:st...@comproom.co.uk>, W:
> https://www.comproom.co.uk <https://www.comproom.co.uk>

> <mailto:nvda-...@nvaccess.org>> <mailto:nvda-...@nvaccess.org

> >> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>
> >> <mailto:nvda-users%252Bma...@nvaccess.org
> <mailto:nvda-users%25252Bm...@nvaccess.org>>>.

> >> > >>> ---
> >> > >>> You received this message because you are
> subscribed to
> >> the Google
> >> > >>> Groups "NVDA Screen Reader Discussion" group.
> >> > >>> To unsubscribe from this group and stop
> receiving emails
> >> from it,
> >> > >>> send an email to
> nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>

> >> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>
> >> <mailto:nvda-users%252Buns...@nvaccess.org
> <mailto:nvda-users%25252Bun...@nvaccess.org>>>.

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> >>
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>>
> >> > >>>
> >> > >>> You can contact the group owners and moderators via
> >> > >>> nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>
> >> <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>

> >> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>
> >> <mailto:nvda-users%252Bma...@nvaccess.org
> <mailto:nvda-users%25252Bm...@nvaccess.org>>>.

> >> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>
> >> <mailto:nvda-users%252Buns...@nvaccess.org
> <mailto:nvda-users%25252Bun...@nvaccess.org>>>.

> >> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>
> >> <mailto:nvda-users%252Bma...@nvaccess.org
> <mailto:nvda-users%25252Bm...@nvaccess.org>>>.

> >> > >> ---
> >> > >> You received this message because you are
> subscribed to
> >> the Google
> >> > >> Groups "NVDA Screen Reader Discussion" group.
> >> > >> To unsubscribe from this group and stop
> receiving emails from
> >> > it, send
> >> > >> an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>

> >> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>
> >> <mailto:nvda-users%252Buns...@nvaccess.org
> <mailto:nvda-users%25252Bun...@nvaccess.org>>>

> >> > >> <mailto:nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>
> >> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>

> >> <mailto:nvda-users%252Buns...@nvaccess.org
> <mailto:nvda-users%25252Bun...@nvaccess.org>>>>.

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> >>
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>>
> >> >
> >> > You can contact the group owners and moderators via
> >> > nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>
> >> <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>

> >> > <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>
> >> <mailto:nvda-users%252Bma...@nvaccess.org
> <mailto:nvda-users%25252Bm...@nvaccess.org>>>.

> >> > ---
> >> > You received this message because you are subscribed
> to the
> >> Google
> >> > Groups "NVDA Screen Reader Discussion" group.
> >> > To unsubscribe from this group and stop receiving
> emails from it,
> >> > send an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>

> >> > <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>
> >> <mailto:nvda-users%252Buns...@nvaccess.org
> <mailto:nvda-users%25252Bun...@nvaccess.org>>>.

> <http://www.nvaccess.org <http://www.nvaccess.org>>

> >> <http://www.nvaccess.org/ <http://www.nvaccess.org/>
> <http://www.nvaccess.org/ <http://www.nvaccess.org/>>>
> >> >
> >> > Celebrating 20 years of NVDA
> >> > image.png
> >> > Training: https://www.nvaccess.org/shop/
> <https://www.nvaccess.org/shop/>
> >> <https://www.nvaccess.org/shop/

> <https://www.nvaccess.org/shop/>> <https://www.nvaccess.org/shop/

> <https://fosstodon.org/@NVAccess>> <https://fosstodon.org/@NVAccess

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com>
> >>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com>>
> >>
> >> >
> >>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer>
> >>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFjcyW0VqAKNmGNULQinyJPeU8AixyWSVaEKaCmSbyw7kg%40mail.gmail.com?utm_medium=email&utm_source=footer>>>.
> >>
> >> --
> >> ***
> >> Please note: the NVDA project has a Citizen and Contributor
> Code of
> >> Conduct.
> >> NV Access expects that all community members will read and
> abide by
> >> the rules set out in this document while participating in
> this group.
> >> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>
> >>

> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md
> <https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md>>
> >>
> >> You can contact the group owners and moderators via
> >> nvda-user...@nvaccess.org
> <mailto:nvda-users%2Bman...@nvaccess.org>
> >> <mailto:nvda-users%2Bman...@nvaccess.org
> <mailto:nvda-users%252Bma...@nvaccess.org>>.
> >> ---
> >> You received this message because you are subscribed to the
> Google
> >> Groups "NVDA Screen Reader Discussion" group.
> >> To unsubscribe from this group and stop receiving emails
> from it,
> >> send an email to nvda-users+...@nvaccess.org
> <mailto:nvda-users%2Bunsu...@nvaccess.org>
> >> <mailto:nvda-users%2Bunsu...@nvaccess.org
> <mailto:nvda-users%252Buns...@nvaccess.org>>.
> >> To view this discussion visit
> >>

> >>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b7a14b80-35cb-3a97-55e3-3020595221ef%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/b7a14b80-35cb-3a97-55e3-3020595221ef%40gmail.com>>.
> >>
> >>
> >>
> >> --
> >>
> >> Quentin Christensen
> >> Training and Support Manager
> >>
> >> NV Access

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFh9WL4q7QxP%3Dn0nf-OLAZFMcxR6FPpsioeHHAgS2KUdEw%40mail.gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFh9WL4q7QxP%3Dn0nf-OLAZFMcxR6FPpsioeHHAgS2KUdEw%40mail.gmail.com>
> >>
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFh9WL4q7QxP%3Dn0nf-OLAZFMcxR6FPpsioeHHAgS2KUdEw%40mail.gmail.com?utm_medium=email&utm_source=footer

> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFh9WL4q7QxP%3Dn0nf-OLAZFMcxR6FPpsioeHHAgS2KUdEw%40mail.gmail.com?utm_medium=email&utm_source=footer>>.
> >
>
> --
> ***
> Please note: the NVDA project has a Citizen and Contributor Code of
> Conduct.
> NV Access expects that all community members will read and abide by
> the rules set out in this document while participating in this group.
> https://github.com/nvaccess/nvda/blob/master/CODE_OF_CONDUCT.md

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/0159028d-4840-7874-3c36-8d3774f14b20%40gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/0159028d-4840-7874-3c36-8d3774f14b20%40gmail.com>.

> https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFgeJ_aUwm-6Ahvf4EDro7MR%2B%3DDEHN1z413JbptN_NyEdA%40mail.gmail.com
> <https://groups.google.com/a/nvaccess.org/d/msgid/nvda-users/CAKsDpFgeJ_aUwm-6Ahvf4EDro7MR%2B%3DDEHN1z413JbptN_NyEdA%40mail.gmail.com?utm_medium=email&utm_source=footer>.

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