[PANTUGGeneral] Collegeville FiOS

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JP Vossen

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Jan 20, 2010, 5:13:03 PM1/20/10
to PANTUG General
FYI:
The 15/2 $49.99 plan I've been on since Summer 2006 [1] was unilaterally
changed to a 20/5 $59.99 plan as of my January 2010 FiOS bill.

Note: I have only Internet, no TV, no phone, and that does affect the
prices I am quoting!

I loaded
http://www22.verizon.com/residential/fiosinternet/Plans/Plans.htm a few
days ago, but did not get around to calling until today. I spoke to an
amazingly nice and helpful rep named Felicity, and we goofed around for
a bit trying to figure out what happened, officially. (Unofficially,
I'm pretty sure that 15/2 is so old they just nuked it and tried to
sneak an upgraded plan and bill past me.) We failed at an "official"
diagnosis and gave up, instead just checking what options are available
now. They are as follows:

15/5 $54.99
20/5 $59.99, but *not available as an option anymore*
25/25 $69.99
50/20 $144.99

Notice that when my old 15/2 plan went away they switched me to another
plan (20/5) that costs more than I was paying and is not available
and/or going away. If I have 15/2 and there is a 15/5 plan, wouldn't it
make the most $en$e to switch me to that? Guess not. Similar things
have happened before [2].

Now, if I switch away from the 20/5 plan, I lose it forever, and I get
stuck with a 1 year plan with a $99 early term fee. I almost switched
back to the 15/5 out of principle, but... 25/25 sounds really nice.
But... 15/2 has been more than fine for years, I don't *need* 25/25 and
probably most of the stuff I talk to, esp. for uploads, couldn't handle
that anyway. [3]


But the other really fascinating thing is that except for 15/5 the
plans/prices she described did NOT match the URL above...until I
refreshed the page. So these plans and prices have changed in the last
4-5 days.


So, FYI, check your FiOS bills and plans...
JP
_______________
Footnotes

[1] Original install on 2006-10-12 and details, including pics:
http://groups.google.com/group/pantug/browse_thread/thread/c9632887ac01db0f
http://groups.google.com/group/pantug/browse_thread/thread/981155cc83c3c699

[2] Plan/rate change:

http://groups.google.com/group/pantug/browse_thread/thread/6511db6d95b28faf

[3] Remember when you used to go in to work to download really big
files? Now it's much faster from home...
----------------------------|:::======|-------------------------------
JP Vossen, CISSP |:::======| http://bashcookbook.com/
My Account, My Opinions |=========| http://www.jpsdomain.org/
----------------------------|=========|-------------------------------
"Microsoft Tax" = the additional hardware & yearly fees for the add-on
software required to protect Windows from its own poorly designed and
implemented self, while the overhead incidentally flattens Moore's Law.

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David Dows

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Jan 20, 2010, 7:20:02 PM1/20/10
to PANTUG General Discussion (and technical Q&A)
JP,

That stinks. I would shit-can FiOS and replace it with Google TiSP:

http://www.google.com/tisp/

Dave

David Dows

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Jan 20, 2010, 7:37:23 PM1/20/10
to PANTUG General Discussion (and technical Q&A)
I should have mentioned reading the all-important FAQ (linked from the
page below) and visiting the TiSP Help Group
<http://groups.google.com/group/google-tisp/> (linked from the FAQ), first.

JP Vossen

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Jan 20, 2010, 9:27:08 PM1/20/10
to PANTUG General Discussion (and technical Q&A)
http://www.google.com/tisp/notfound.html

ROTFLMAO.


--
Later,
JP


----------------------------|:::======|-------------------------------
JP Vossen, CISSP |:::======| http://bashcookbook.com/
My Account, My Opinions |=========| http://www.jpsdomain.org/
----------------------------|=========|-------------------------------
"Microsoft Tax" = the additional hardware & yearly fees for the add-on
software required to protect Windows from its own poorly designed and
implemented self, while the overhead incidentally flattens Moore's Law.

Troy Sorzano

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Jan 20, 2010, 11:15:12 PM1/20/10
to PANTUG General Discussion (and technical Q&A)
I got a letter in Nov about the change. I was paying $49 for FioS internet only. They were moving me to $59.
The funny thing the letter said the price increase was not for the additional speed. The additional speed was an unrelated upgrade or some bull crap like that. I am sure it was a CYA for some FCC regulation.

I called verizon and bitched. They offered me $5 per month credit. I was still pissed. So I called Comcast and got a $20 plan for the next 12 months.

Funny thing is that I never could stream video without bufering from one site while on FiOS. Now with Comcast it works great who would of thought.


Troy

Art Alexion

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Jan 21, 2010, 8:08:00 AM1/21/10
to PANTUG General Discussion (and technical Q&A)
On Wed, Jan 20, 2010 at 11:15 PM, Troy Sorzano <tsor...@expertta.com> wrote:
> I got a letter in Nov about the change.  I was paying $49 for FioS internet only.  They were moving me to $59.
> The funny thing the letter said the price increase was not for the additional speed.  The additional speed was an unrelated upgrade or some bull crap like that.  I am sure it was a CYA for some FCC regulation.
>
> I called verizon and bitched.  They offered me $5 per month credit. I was still pissed.  So I called Comcast and got a $20 plan for the next 12 months.
>
> Funny thing is that I never could stream video without bufering from one site while on FiOS.  Now with Comcast it works great who would of thought.

Oh, I see. Comcast is the "good" ISP. Hmmmmmm.............


--
artAlexion
sent unsigned from webmail interface

Eric

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Jan 21, 2010, 9:21:08 AM1/21/10
to PANTUG General Discussion (and technical Q&A)
Art Alexion wrote:
> On Wed, Jan 20, 2010 at 11:15 PM, Troy Sorzano <tsor...@expertta.com> wrote:
>
>> I got a letter in Nov about the change. I was paying $49 for FioS internet only. They were moving me to $59.
>> The funny thing the letter said the price increase was not for the additional speed. The additional speed was an unrelated upgrade or some bull crap like that. I am sure it was a CYA for some FCC regulation.
>>
>> I called verizon and bitched. They offered me $5 per month credit. I was still pissed. So I called Comcast and got a $20 plan for the next 12 months.
>>
>> Funny thing is that I never could stream video without bufering from one site while on FiOS. Now with Comcast it works great who would of thought.
>>
>
> Oh, I see. Comcast is the "good" ISP. Hmmmmmm.............
>
>
As long as we have to deal with these overpriced pseudo-monopolies for
our high-speed Internet connections there will be no "good" ISP.
Same for cell phones. I have Verizon Wireless and I believe that they
are the worst - except for all the others.

--
# Eric Lucas
#
# "Oh, I have slipped the surly bond of earth
# And danced the skies on laughter-silvered wings...
# -- John Gillespie Magee Jr

Bob Sherman (m13)

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Jan 23, 2010, 9:52:07 AM1/23/10
to PANTUG General Discussion (and technical Q&A)
I can't get Google TiSP. I have a septic system.

David Dows

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Jan 23, 2010, 11:17:12 AM1/23/10
to PANTUG General Discussion (and technical Q&A)
Oh, ye of little faith! And you think that's a problem for Google, why?
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