[PANTUGGeneral] Free FiOS speed upgrade
JP Vossen
2008), has 2 or more services and has less than the following speeds,
give them a call...
According to the person I talked to when I called, if you have any
"bundle" (2 or more of: phone, Internet, TV), it is a free upgrade, but
since I have data only ($49.99/mo for 15/2) it would cost more.
http://en.wikipedia.org/wiki/Verizon_FiOS
[...]
Current bandwidth tiers (download/upload in Mbit/s)
* 10/2
* 20/5 ($69.99 for "data only" like I have)
* 20/20
* 50/20
* As of June 23rd, 2008, Verizon rolled out the current bandwidth
tiers above to their entire FiOS network. These tiers have replaced all
previous bandwidth tiers. Existing customers who wish to get the new
bandwidth tiers must call Verizon and ask to be upgraded. Customer
service representatives are instructed to follow a "Honor, not Offer"
policy in regard to the new bandwidth tiers.[citation needed] This means
that agents may not initiate a discussion about the free speed upgrade.
Customers will only receive the bandwidth boost if they specifically
inquire about it. Those who still have the previous bandwidth tiers,
without taking any action, will remain unchanged until their contract is
over. New customers will automatically have access to the current
bandwidth tiers when they sign up.
[...]
FWIW, I called 888-553-1555 (05:15 PM 2009-01-05)
Enter phone number
3, 5, 2 (guessed, took 5 mins just to get into the hold queue)
On hold for ~13 minutes
Later,
JP
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Buce, Michael (IT)
difference between 15/2 and 20/5? What are the odds that Vz screws up
the order and I end up with no connectivity at all? My nerd half is
battling with the 'if it ain't broke don't fix it' half.
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JP Vossen
> Thanks, JP. Oooh, free bandwidth. Very tempting.
I think it's less "free" and more "getting screwed slightly less." :-)
> Will I notice the difference between 15/2 and 20/5?
Mostly I kind of doubt it. Only if you are uploading or downloading a
large amount from a well connected server. If you used a VPN and the
other end was well connected and not overloaded it might seem snappier,
but...
> What are the odds that Vz screws up
> the order and I end up with no connectivity at all? My nerd half is
> battling with the 'if it ain't broke don't fix it' half.
Yeah, I thought of that too. I figured I'd chance it since I still have
my Comcast link as a backup.