Sorry-Was going to wait to send this (send later) but it disappeared from my
Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on this
machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups (XP
General,mostly) but am quite new here in the OE group,& have not found
anything that relates to my dilemma.
~Gary
Start here: http://www.insideoe.com/problems/errors.htm#crash
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.
- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.
- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
"Gary Brandenburg" <blah,blah,blah@blah blah.com> wrote in message
news:eoTNxXN9...@TK2MSFTNGP04.phx.gbl...
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"Gary Brandenburg" <blah,blah,blah@blah blah.com> wrote in message news:eoTNxXN9...@TK2MSFTNGP04.phx.gbl...
>
Peter Foldes wrote:
> I also was experiencing similar issues. After rechecking everything and
> resetting some settings it still continued.
> Seems to have stopped and everything back to normal since 2 days
>
PA Bear wrote:
> Freudi pointed out http://support.microsoft.com/kb/319740 to me this
> morning. I installed it and <touch wood> so far, so good. (OE's been a
> "GDI leaker" since SP2 was released.)
>
"PA Bear" <PABe...@gmail.com> wrote in message
news:eeXAq5W9...@TK2MSFTNGP02.phx.gbl...
On a regular basis, I manually apply a Message Rule that deletes all
messages downloaded over 3 days ago and then compact all OE folders.
--
~PA Bear
"PA Bear" <PABe...@gmail.com> wrote in message
news:eiA3rmY9...@TK2MSFTNGP06.phx.gbl...
If a Rule is to be applied Manually only (e.g., "Delete messages downloaded
over x days ago"), the Rule needn't end with "Stop processing more rules."
For rules that run Automatically, that line stops any further Rules from
being applied; see:
Message Rules Tips
http://www.insideoe.com/tips/rules.htm
Why doesn't my rule work?
http://www.insideoe.com/faqs/why.htm#rules
> Also about a month ago,I would sometimes get an error message with the
> msoeres.dll,msoe.dll & mapistub.dll
Such errors usually point to corruption in the message store
(http://www.insideoe.com/files/store.htm#storemain); see
http://www.insideoe.com/problems/errors.htm#crash.
> ...this seemed to be after running
> NTRegopt while OE was still open,& checking for messages every 60
> seconds.
While Lars makes no reference to the necessity of closing all applications
before running NTRegOpt in the Readme file, I kinda doubt running NTRegOpt
with OE or any other applications open will make a difference or cause such
problems in OE. That being said, I always close all open applications
before running NTRegOpt.
I'd not configure OE to run an automatic Send/Receive for anything less than
5 minutes, Gary. If OE's still downloading messages (e.g., say one or more
very large messages) when the next 60-second interval hits, things could get
very, er..., confused. [How important are your emails, anyway? <wink>]
Related: A few of my colleagues have been able to repro the behavior we're
discussing here.
One of them notes that if you encounter the behavior and open a second
instance of OE using either MultiOE
(http://vb.mvps.org/samples/project.asp?id=MultiOE) or MNISM
(http://oe-faq.de/?Tools:MNISM), this second instance (which opens to the
same identity using the same store by default) is fully functional. This
suggests that the problem is not due to corruption in the store.
--
~PA Bear
Gary Brandenburg wrote:
> I created a rule that deletes messages downloaded over 8 days ago &
> occasionally manually "apply now", followed by a compact all folders(while
> working offline).BTW,what is the "stop processing more rules" needed for
> when creating message rules?
> Also about a month ago,I would sometimes get an error message with the
> msoeres.dll,msoe.dll & mapistub.dll but this seemed to be after running
> NTRegopt while OE was still open,& checking for messages every 60
> seconds.(or that's why I thought it may have occured) Any chance that this
> might have something to do with all of this?
>
One thing that I noticed yesterday when I was composing my response-I had an
error triangle, down on the right bottom bar where the "checking for mail/no
new messages" appears & when I clicked on it said something about a socket
error with my ISP(Comcast)& "lost connection with the server".Once I sent
the reply, though, the triangle went away though.
Also,when I get the "message cannot be displayed", I usually can't even go
back to my inbox, but yesterday I could,& even view the body below the
preview pane,but could not return to 2 of the "just visited" NGs,but I could
view a couple that I had not been on/in,as of yet. It was only a short time
later, though, that I couldn't view anything(as before) & had to close OE &
reopen it.
Also, after reading about possible folder corruption, I downloaded the OE
Quick Backup & made a backup, did some housekeeping & compacting, & created
a backup of the "slimmed down version" with the *overwrite* box ticked.
Now, if it is folder corruption, & I remove the folders, & use the restore
function, will the corruption be restored as well?
I am so grateful for all the time that you've spent, helping me with this
problem, & am looking forward to Fri. night, when I am able to devote a lot
more time troubleshooting this thing.
Thank you very much!
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:eI1M$nh9HH...@TK2MSFTNGP02.phx.gbl...
[The only thing irritating about this (other than the fact that I have to do
it) is that I can't keep my OE icon at the far left of the taskbar, which
I'm /very/ used to.]
I'll keep you informed of any news or developments via this thread.
Thanks again, PA Bear, for keeping me posted on any new developments & I am
thinking about trying the download to allow another instance of OE. I guess,
the thing that had me a little leery, was the disclaimer stating that one
must fix the existing one, or could end up with a hosed version of OE in the
end.
It's Friday,& I am usually up to about 3 am, "tinkering" with this thing &
seeing what I can learn on these NGs. It's my way to make up for all the
times during the week, when I have to get ready for the next day @ work, &
end up cutting my attempts short, in whatever I'm doing, to learn more about
the amazing world of computers. 0_o
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:eKB640w9...@TK2MSFTNGP03.phx.gbl...
> ...I am thinking about trying the download to allow another instance of
> OE.
I can 99.9% guarantee you that reinstalling OE won't correct the behavior,
Gary.
--
~PA Bear
Gary Brandenburg wrote:
> Oh,I installed it the day you sent it to me but I m using the Zune theme &
> all my progress bars are orange with that theme(including send/receive).
> Did
> it change yours to blue? That would be cool ! Will have to check that out
> with another theme.
>
> Thanks again, PA Bear, for keeping me posted on any new developments & I
> am
> thinking about trying the download to allow another instance of OE. I
> guess,
> the thing that had me a little leery, was the disclaimer stating that one
> must fix the existing one, or could end up with a hosed version of OE in
> the
> end.
>
> It's Friday,& I am usually up to about 3 am, "tinkering" with this thing &
> seeing what I can learn on these NGs. It's my way to make up for all the
> times during the week, when I have to get ready for the next day @ work, &
> end up cutting my attempts short, in whatever I'm doing, to learn more
> about
> the amazing world of computers. 0_o
>
PA Bear wrote:
> I'm running XP Theme here. The "progress bar" had been green but it's
> changed to blue. I don't know whether it's due to installing 319740 or if
> it's another symptom of the ongoing problem.
>
>> ...I am thinking about trying the download to allow another instance of
>> OE.
>
> I can 99.9% guarantee you that reinstalling OE won't correct the behavior,
> Gary.
>
Had a late night on here & tried the compact/create backup/removal of dbx
files & folders/compacting again(which was instantaneous then) followed by
the restore/compact again & the virtual memory in Process Explorer shows
around 80,000 when OE first starts back up, & rapidly grows with each post
viewed. I, again, noticed that whenever the NG that I was in, "maxes out", I
can go to another NG & view posts on them, till they "max out", before I
have to close OE & restart it. I can even go back to my Inbox for a few
minutes & view email again. It's as if the NG that I'm in, has a limit, to
the number of posts that can be viewed at any particular instance.< So
strange> Virtual memory is always around 1,868,000 for OE, when this occurs.
I did run SFC /scannow while I was doing some cleaning in the back room, &
Event Viewer showed a couple of dozen DLLs that it had to restore
(successfully) except for the jcript.dll, which I ended up downloading from
the Adobe site(newer version). This was the first instance of running SFC
that actually yielded some problems that it had to "fix", so I had gotten my
hopes up,that this could have *some* bearing on why I've started
experiencing these problems viewing the NGs, but later on, the same message
reared it's ugly head again, & I was finding myself closing/restarting OE,
yet again. Oh well, I'm not about to let this thing get the better of me, &
will continue to try to iron it out.
I do appreciate your correspondence with me on this & it really helps to
know that I'm not having to go it alone, during this baffling inconvenience.
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%23xkea05...@TK2MSFTNGP06.phx.gbl...
What newsgroups do you read and what newsserver do you use to read them?
--
~PA Bear
Gary Brandenburg wrote:?=
Weird thing-just checked my indentity stores & there were 3- Deleted Items.dbx
folders & the 2 extras had a (1) & a (2) appended to it. There was also an extra
outbox.dbx that was called Outbox (1).dbx that was grouped with the other
Outbox.dbx. There was nothing in my Deleted Items folder as I "empty on exit". I had
started my reply & stopped it for now,when I, then, looked at the stores folders.
This thing just gets stranger by the moment.
Do you think that I should try creating another identity? It's just that I dread
setting it all up, like I have this one. Took a lot of research, as well as, trial &
error, to get it tweaked like I want it, & I hate the thoughts of starting from
square one, but am willing to do what it takes, in order to be able to spend some
time reading these NGs.
Thank you,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%23BApSm8...@TK2MSFTNGP03.phx.gbl...
[I think this problem is being caused by what we call "ghosts" on the
newsserver. (We can get into this later.) I subscribe to 5 out of 7 of
your newsgroups. Several of us have more or less determined that the
"ghosts" in at least the Windows Update newsgroup causes the unwanted
behavior.]
==============
Assuming both Deleted Items.dbx and Outbox.dbx are empty, proceed as follows
to address the corruption in your current identity's store (which, I
believe, has nothing to do with the behavior we're discussing in this
thread):
1. If there's anything you want to archive (save) in Sent Items, move these
messages to another local folder(s) you've created for this purpose.
2. If you've got a /ton/ of messages archived in your Inbox, move most of
them, too, to other, user-created local folders.
3. Compact all OE folders
(http://www.insideoe.com/files/maintain.htm#compact).
4. Close OE.
5. In Windows Explorer, open your store folder
(http://www.insideoe.com/files/store.htm#storemain), find and delete Sent
Items.dbx, Deleted Items.dbx, Deleted Items (1).dbx, Deleted Items (2).dbx,
Outbox.dbx, and Outbox (1).dbx. (When you next open OE, these default files
will be recreated automatically.)
To avoid this type of curruption in the future, adhere to these caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". (I'd advise you to manually delete the contents of Deleted Items
before compacting all folders.)
- Do not shut down your machine or attempt to close OE while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
On a personal note, I sincerely appreciate being able to have this
troubleshooting conversation with you. In the end, it may help in getting
this fixed.
*You'll find information on the follow pages that can make configuring a new
identity faster and a little less painless: http://www.insideoe.com/backup/
and http://www.insideoe.com/faqs/how.htm#backupacc
--
~PA Bear
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:%23BApSm8...@TK2MSFTNGP03.phx.gbl...
>> Do you see the same behavior in a new identity?
>>
>> What newsgroups do you read and what newsserver do you use to read them?
>> --
Today I started to get problems reading the reading my mail. Which
means that I'm now having to close OE even more often.
I'm not very good with pc's, and I'm finding it really difficult to
foolow some of the things that have been posted.
I'm hoping that this is going to be something that I can sort through
your help.
Thank you.
John.
I've been having the same problems. It started yesterday with me. I
use OE for reading newsgroups, suddenly I got a memory error. To start
with I only got it when reading the newsgroups. Each time it happened
my newsgroups just disappeared, after the thrid or fourth time of
reloading my all newsgroups I gave up. I went to the Microsoft
newsgroups to get help, and from reading what you have written here
which is basically what I was given there, I applied the rules. I dont
have much of a full inbox, I dont have it set to download messages
automatically, I prefer to do that myself, and even though the
newsgroups have quite a few messages in them, until yesterday worked
perfectly. I could get over error message by closing OE then
reopening.
Today I started to get problems reading the reading my mail. Which
means that I'm now having to close OE even more often.
I'm not very good with pc's, and I'm finding it really difficult to
follow some of the things that have been posted.
I then used OEQB to create a backup of the old identity, removed the dbx.
folders in that store, compacted all folders, restored them from the
backup, compacted again,(which I have done several times already to try &
fix it) & then copied those stores to my new identity, to make my 6 or so,
emails, current on the new one, as well as the NG posts. I followed up by
compacting the newly added folders (new identity) & started a rapid-fire
session of, simulating hours of reads in the NGs by opening post after
post, in order to try & reproduce the problem in the new identity, watching
the VM size in Process Explorer all the while. Strangely enough, the VM size
increased, ever so gradually, so I switched identities & tried the same in
the old one & got the same, gradual increase of the virtual memory, for OE.
I returned to the same exercise this afternoon, after OE had been up &
running(idle) for hours, & got the same results, but eventually, around
1,800,000+ VM size, the error reproduced itself. I was beginning to wonder
if it was ever going to happen, & it wasn't till I switched to the old
identity, did it do it. Well, it wasn't long, thereafter, after immediately
switching back, that it happened in the new identity also, but only after
the VM size had been bloated to the "danger zone", & after simulating more
reads/opens, that I could ever accomplish, even in a marathon session of NGs
readings.
I just don't get it, like I said, I had removed/restored the stores several
times with no joy,before, & now (or so it seems) it's at a tolerable level
before it runs me out & back in again.-Go figure-
I mean, it even looks as if the old identity is working at an acceptable
level so I'll keep you posted. I just can't imagine that it would be so
willing to cooperate that easily, after all that I've tried so far, but I'll
monitor it & let you know.
Thank you so much PA Bear, for all the help that you've so freely given, &
it's really great to be able to "pick the brain" of such a knowledgeable &
genuinely caring MVP such as yourself.
You guys offer a valued service & I can't tell you how much I've been able
to take with me from these NGs. My goal is that nobody I know will ever have
to take their PC into a shop, again, as long as I'm able to lend them a
hand, & I credit the knowledge that I've attained from these NGs, & a little
trial & error, for all that I've learned & am still learning. Besides, it's
such a blast & I have finally found my niche. It's just, the more I learn,
the more I realize that I don't know!
Thank you for everything,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%23LlHKCH%23HHA...@TK2MSFTNGP05.phx.gbl...
First, File | Work offline.
Then, Role | Folder | Compact All.
--
Frank Saunders, MS-MVP OE/WM
Do not send mail.
What is going on here? From the looks of similar posts that are now surfacing, others
are having the same problem now.
Mine occurs, just while in the newsgroups.
~Gary
"Gary Brandenburg" <blah,blah,blah@blah blah.com> wrote in message
news:uxu5LUJ%23HHA...@TK2MSFTNGP04.phx.gbl...
Gary Brandenburg wrote:
> Well- It looks as if I may have spoken too soon-it's doing it again!
> I don't get it-I couldn't make it do it when I 1st created the newer
> identity, & now it gives me the same error as before.
> Back to square one!
>
> What is going on here? From the looks of similar posts that are now
> surfacing, others are having the same problem now.
> Mine occurs, just while in the newsgroups.
>
I've been to my stores folders so many times lately, & noticed something that I
wanted to ask you.
When I go to c:/Documents and Settings/Gary/Application Data/Identities I have the
{GUID} of the 2 identities but they are empty.
When I go to c:/Documents and Settings/Gary/Local Settings/Application
Data/Identities I see the same {GUID}s but they aren't empty.
Should the identities be listed in the 2 places, & if so, should the same data be in
them also?
On a whim I decided to *copy to* the empty ones from the ones in local settings, with
no ill effects(so far), but was wondering what , the repercussions of my actions,
might entail.
One problem that I can easily see is, that when I do go into the default stores &
remove items, the ones in, just the Application Data folder, would remain intact. I
may be opening myself up to a whole new set of problems at that point, & I, most
certainly, don't need that, not to mention what the backup/restore operations might
do to it. Please advise on this. Also, I'm still finding duplicate dbx. folders in
the main identity, at times, & am deleting them as you suggested.
Thank you PA,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:uEj9FkL%23HHA...@TK2MSFTNGP03.phx.gbl...
> Should the identities be listed in the 2 places, & if so, should the same
> data be in them also?
The location of your current identity's store is listed here: OE Tools >
Options > Maintenance > Store Folder (see
http://www.insideoe.com/files/store.htm#storemain). The default location in
WinXP SP2 is:
C:\Documents and Settings\<User>\Local Settings\Application
Data\Identities\{GUID}\Microsoft\Outlook Express
I'm pretty sure it's normal to find empty {GUID} subfolders in C:\Documents
and Settings\<User>\Application Data\Identities. (I've got 8 of 'em, all
pointing to identities I've used in the past though only 2 of them actually
exist now). Why, I can't tell you. If the presence of these empty folders
bothers you, there should be no harm in deleting them; Then again, remember
the First Rule of Computing: "If it ain't broke, don't fix it." <wink>
To move/relocate your store, see these intructions:
http://www.insideoe.com/files/store.htm#movestore
Thank you for clearing things up, regarding the identity locations, & I will take
your advice about just leaving it where it is.(ain't broke)
I *did* end up removing the "copy" of the stores, that I placed there-sure enough,
the contents were sized according to the size of when I placed them there, Vs the
current size of the default location stores. Was looking at work, & it's also in both
locations on that machine.(the {GUID}s,that is)
Thank you-
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%23q%23BJVW%23HHA...@TK2MSFTNGP05.phx.gbl...
This is understandable, as the same message store is being used by both
instances. [No, you cannot open a second instance in a different identity
using MultiOE.]
We've recently seen posts in OE6 newsgroup about this behavior, too.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User) since 2002
Thank you for posting back, with an update.
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%232t26UY%23HHA...@TK2MSFTNGP06.phx.gbl...
Gary Brandenburg wrote:
> Oh nooo!! (hope dashes)
> There's got to be a fix for this, & I'm not going to give up on this
> thing,
> if it takes months.(& I'm sure you won't either)
>
> Thank you for posting back, with an update.
>
> ~Gary
>
>
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:%232t26UY%23HHA...@TK2MSFTNGP06.phx.gbl...
> Well, my original, mail-only instance of OE just threw the same d*** error
> again after closing the second, news-only instance about 2 hours ago, so
> ditch that workaround. <sigh>
>
> This is understandable, as the same message store is being used by both
> instances. [No, you cannot open a second instance in a different identity
> using MultiOE.]
>
> We've recently seen posts in OE6 newsgroup about this behavior, too.
>
I have Process Explorer open, & watching the VM size, & it's not exceeding 100,000K.
As previously stated, when the VM approaches 1,860,000+, I usually get the error
contained in the subject line.
In the past, MultiOE would do the same thing as OE, after a while of perusing these
NGs, & I would have to go back to OE, & the cycle would continue, but it's not (so
far) doing that, since starting it.
I just don't get it!
Among the things that I've done:
1.Regular, offline, folder compacting.
2.Removed my old identity today (finally).
3.Removed the dbx. folders, containing past NGs that I've not subscribed to, in the
new identity.
(from the initial "Copying" from the old identity folders)
Why would the 2nd instance of OE (MultiOE) behave as it should,now, & OE has in the
past, until the problems 1st started?
Thank You,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:ubHw%23nZ%23HHA...@TK2MSFTNGP06.phx.gbl...
At this point, I don't think it'll be fixed until MS addresses those ghosts
and other issues on the newsservers...or we stop using OE to access the
newsgroups.
--
~PAÞ
In fact, a few days ago I only had OE open for a short period, had NOT
opened any newsgroups, and still encountered the error. (All folders had
been compacted prior to closing OE earlier.) This (and other recent posts
in the OE newsgroups by users who don't access newsgroups at all) leads me
to believe that accessing newsgroups is a red herring and has nothing to do
with the problem.
Now I'm starting to consider the following (individually or in combination)
as possible culprits:
=> the presence of IE7 and/or a recent Cumulative Update for IE (doubtful);
=> damaged Temporary Internet Files cache/folder;
=> Virtual Memory settings; and/or
=> the inordinate amount of spam messages that keep piling up in Deleted
Items folder.
What doesn't fix it:
=> a new identity;
=> compacting all OE folders;
=> resetting newsgroups, unsubscribing/resubscribing to newsgroups, and
totally avoiding newsgroups.
This continues to be a real head-scratcher and we're seeing more and more
threads about this (but certainly nothing suggesting an "epidemic" of any
sort). I'll keep you and others posted via replies to this thread.
--
~PA Bear
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:ubHw%23nZ%23HHA...@TK2MSFTNGP06.phx.gbl...
> At this point, I don't think it'll be fixed until MS addresses those
> ghosts
> and other issues on the newsservers...or we stop using OE to access the
> newsgroups.
>
=> running Disk Cleanup and/or deleting TIF;
=> defragging;
=> enabling "Read all messages in plain text"; and
=> not using OE-QuoteFix.
--
~PA Bear
How frequently does this happen? Any other undesirable symptoms
that go with it? E.g. a GDI Objects leak would have other performance
degradation symptoms associated with it.
You could try running ProcMon to see if there are any common accesses
occurring just before each failure... ; )
Good luck
Robert
---
* It seems more than coincidental that many of us are just recently experiencing
the problem, after having the same PC, same memory, same
everything for years (4 in my case) without ever having the
problem before. I wonder if MS has checked its update for a bug?*
Even, today at work, while on the NGs during my lunch hour, it happened on that
machine (XP Pro) too, & that's never done it there before. I only have a few minutes
to do anything on OE, then & the combination of a couple of incoming emails &
checking the NGs real quick, & I got the same "Message Could Not Be Displayed", &
when I checked Process Explorer, sure enough, VM was over 1,860,000+ in OE.
I wonder if Microsoft is aware of this, & how does one go about reporting this bug?
Thank you for your response, Bear, & your persistence in trying to get to the bottom
of this problem. I'll surely let you know if I have any luck with this, & what steps
I took to accomplish it.
Thank You,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:OaKJ$X6$HHA....@TK2MSFTNGP04.phx.gbl...
Using MultiOE to run a 2nd instance of OE, the VM hardly reaches 100,000k when doing
the same thing. I've also noticed in Process Explorer, that VM will gradually reduce
back to, near where it was before the increase. It's as if MultiOE VM usage, is
"reclaimed" when the program is idle for a short while. I haven't watched the
"Private Delta Bytes" in Process Explorer, to see if that is what it's doing, but
I've had MultiOE up for over a couple of hours now (after OE stopped working), & it's
not going above the 100,000k size.(knock on wood)
~Gary
"Robert Aldwinckle" <rob...@techemail.com> wrote in message
news:%23kQMDU7$HHA....@TK2MSFTNGP03.phx.gbl...
"Gary Brandenburg" <Gary@ whatever.com> wrote in message
news:OlHIhX9$HHA....@TK2MSFTNGP03.phx.gbl...
This machine had been shutdown all night. After opening OE this morning and
polling for new messages, I started reading (Preview pane). I got two (2)
"Out of memory/Low disk space" errors in 10 minutes, after reading perhaps a
dozen messages (none of them bigger than ~20KB).
Not seeing any other undesirable behavior at all. If GDI leaking was
causing the problem, I should think that installing 319740 two weeks ago
would have addressed it. (It didn't. Gary installed it, too.)
I've run ProcMon several times and haven't seen anything unusual or similar
prior to each event.
--
~Robear
MultiOE isn't really VM, Gary. And remember that MultiOE uses the same
identity/message store as the instance of OE you had open when it was
started: Having both open then closing OE and continuing to use the MultiOE
instance is basically the equivalent of closing/reopening OE.
<paste>
> [quoting Kathy] I wonder if MS has checked its update for a bug?
> [quoting Gary] I wonder if Microsoft is aware of this, & how does one go
> about
> reporting this bug?
</paste>
The last OE update (929123) was released in Jun-07. If it contained a bug
responsible for this behavior, we would have expected the behavior to
surface soon after its release, not three (3) months later (i.e., from the
first week of Sept-07 on).
I've considered contacting the OE team about this but I'm not sure how much,
if any, attention it'd get since this behavior doesn't appear to be an
"epidemic." (If it were, we'd expect more than a few posts to the OE
newsgroups about it.) And for all intents and purposes, the team's efforts
are now being focused solely on Windows Live Mail (and, to a lesser extent,
Windows Mail in Vista). From the feedback we've gotten from the team in the
past year, we shouldn't expect any more development or work on OE, save for
security issues.
--
~PA Bear
<paste>
Thank you for getting back to me PA Bear.
The VM that I'm referring to is in the column "Virtual Size" in Process Explorer & it
just happened to catch my eye 1 day because OE was showing to be much higher than any
other running process.
I have no idea what it means, & was merely attempting to analyze any anomalies that
were present when the error occurs.(or about to occur)
I guess I can now see why Microsoft wouldn't be rushing to fix this bug, now that
you've explained it to me.
What do you do?
Remove the update?
But then, as you've pointed out, why would the bug just now be surfacing?
Are we all at an impasse, unless we transfer to Windows Live Mail?
Thank you,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:uD43W0EA...@TK2MSFTNGP03.phx.gbl...
<paste>
"PA Bear" <PABe...@gmail.com> wrote in message
news:ubHw%23nZ%23HHA...@TK2MSFTNGP06.phx.gbl...
At this point, I don't think it'll be fixed until MS addresses those ghosts
and other issues on the newsservers...or we stop using OE to access the
newsgroups.
--
~PAÅž
Gary Brandenburg wrote:
> Trying to reply to the one that PA Bear sent yesterday :
>
> <paste>
> Thank you for getting back to me PA Bear.
> The VM that I'm referring to is in the column "Virtual Size" in Process
> Explorer & it just happened to catch my eye 1 day because OE was showing
> to
> be much higher than any other running process.
> I have no idea what it means, & was merely attempting to analyze any
> anomalies that were present when the error occurs.(or about to occur)
>
> I guess I can now see why Microsoft wouldn't be rushing to fix this bug,
> now that you've explained it to me.
> What do you do?
> Remove the update?
> But then, as you've pointed out, why would the bug just now be surfacing?
> Are we all at an impasse, unless we transfer to Windows Live Mail?
<snip>
Thread history:
http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/1580bf939a915741/40f01c4001952333#40f01c4001952333
Thank you,
~Gary
"PA Bear" <PABe...@gmail.com> wrote in message
news:%23%23L7UwJA...@TK2MSFTNGP04.phx.gbl...
> After opening OE this morning and polling for new messages,
Does that mean downloading headers only? Have you considered
using a Synchronize command (before opening the newsgroup).
BTW I still use Synchronize All rather than either of the others.
I thought it was only for the convenience of doing Ctrl-Shift-M
but I've been testing WLM (Beta) and using Synchronize Newsgroup
instead on it and noticing that the "loose Catch-Up feechur" is still there!
Now I'm wondering whether the Watched fixes in OE really were complete
enough or whether they were regressed by the code that WLM inherited.
So, if you use Watched Conversation at all and you want to use something
other than Synchronize All be on your guard for missing messages
(especially missing opening posts, since they don't have a References: header.)
> I started reading (Preview pane). I got two (2)
> "Out of memory/Low disk space" errors in 10 minutes, after reading perhaps a
> dozen messages (none of them bigger than ~20KB).
If you are downloading bodies and reading at the same time
take note of which phase of that two stage operation the error
is occurring in. Also, if your news server is being polled automatically
(e.g. if "Include this account when checking for new messages" is checked)
I think that that could introduce some unusual concurrency problems,
which your symptom could be an example of (especially if you are
downloading bodies on demand.)
Hmm... I just realized that in case the symptom cause is just a protocol
problem (e.g. one server out of synch which doesn't have a body for the
header you got from another server) that using a synchronize command
could help for that case too. I'm not really clear on the symptom details
and was assuming it was a message indicating an internal error. I think there
is a more explicit message for a problem exposed by the protocol but
your message could mean that OE is throwing up its hands for just about
any unexpected condition, including unusual protocol event, I suspect.
>
> Not seeing any other undesirable behavior at all. If GDI leaking was
> causing the problem, I should think that installing 319740 two weeks ago
> would have addressed it. (It didn't. Gary installed it, too.)
>
> I've run ProcMon several times and haven't seen anything unusual or similar
> prior to each event.
I was thinking in terms of the context of writes to .dbx files in particular...
Just thought of another possibility. Are you using an MP? (I don't know
if these new Duo Core things get treated as separate processors or not
or even how much MP's affect an application's processing but I think there
could be two possible ways of testing the hypothesis that OE could be affected
by concurrency on an MP: numproc= (in boot.ini)
Ah. Here's an example of what I'm getting at:
<title>A MIDI capture program does not work correctly on a Windows XP-based computer
that has a dual-core or hyper-threading processor</title>
http://support.microsoft.com/kb/919484
(Live Search for
numproc boot xp site:support.microsoft.com
)
<quote>
To work around this problem, configure the dual-core or hyper-threading
processor to use only one processor.
</quote>
and a mild understatement about this test's consequences: <lol>
<quote>
This workaround may affect the computer's performance.
You may want to use this switch only when you are using the MIDI capture program.
In this situation, delete the switch when you are not using the MIDI capture program.
</quote>
The other mechanism I was thinking of is called processor affinity.
I thought it might be possible to implement it for any arbitrary misbehaving
application but it looks as if it is only available in major server products
such as IIS. Too bad.
One more. In case the symptom is due to memory corruption
you could try to modify the symptom (e.g. get a better dump)
by applying some diagnostics in that area. Look for example,
at the the gflags utility, which comes with the XP Pro Support Tools
package.
Good luck
Robert
---
Newsgroups appears to be a red herring here, Robert. We're seeing this
behavior without accessing any newsgroups whatsoever during the current
instance of OE. [Though I'll grant you that I see the behavior most often
when or after working in newsgroups. It happened after I put this reply in
Outbox but before it was sent.]
No dual-core or hyperthreading here.
WinXP SP2 Support Tools might be worth a shot.
http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38
Thanks for your thoughts on this.
--
~Robear
Robert Aldwinckle wrote:
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:OlDoHhEA...@TK2MSFTNGP04.phx.gbl...
>> Robert Aldwinckle wrote:
>>> "PA Bear" <PABe...@gmail.com> wrote in message
~Gary
"Gary Brandenburg" <Gary@ whatever.com> wrote in message
news:OmDW03JA...@TK2MSFTNGP04.phx.gbl...
Gary Brandenburg wrote:
> OK- I got the uninstaller & removed the update, but, as you guessed-it
> didn't make any difference. Still see the outragous virtual memory size
> build, & then the error message as before.
> I figured that it was worth a try, but you were right Bear, about the
> "very
> much doubt" when it comes to the chances that it would help.
>
> "Gary Brandenburg" <Gary@ whatever.com> wrote in message
> news:OmDW03JA...@TK2MSFTNGP04.phx.gbl...
> Thanks Bear-
> I'll have to grab the uninstaller from my PC at work, as I've removed my
> hotfix uninstallers a while back.
> In my efforts to "shrink" a backup image of my HDD to my 6 gig Passport
> usb
> HDD, I had to scrounge around for any space that I could.
> I'm seriously considering giving that a try though.
> (Also, thanks for shrinking this addition to the ongoing thread)
>
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:%23%23L7UwJA...@TK2MSFTNGP04.phx.gbl...
> I very much doubt uninstalling the most recent OE update will address the
> problem, Gary. If you wanna give it a shot, it's listed as "Security
> Update
> for Windows XP (KB929123" in Add/Remove Programs. OE should be closed
> prior
> to uninstalling it.
>
At first, for an affected folder, the counter for "unread" messages
would drop way down and then when I'd open the folder I could not see
any messages.
After taking a number of steps described below the situation has
changed a bit. Now the number of unread messages will not change, but,
I will go to open a message, get the low memory message, and when I
close the message the folder has nothing in it. If I then click from
folder to folder, some will display messages while others won't.
In both cases, then and now, closing and reopening OE solves the
problem. However, before I took all the steps I tried, things
eventually got to the point where closing and reopening OE did *not*
work. No messages would appear in any folder when I reopened it. at
that point, I put all the dbx files on a separate drive for
safekeeping.
It started right after I had rebooted and AOL instant messenger
started up, along iwth the news ticker. I went to read a news story
and the IE page froze. Right after that, OE stopped displaying
messages in folders even though the dbx files were there and their
size indicated all the messages were inside them. Closing and
reopening OE solved the problem as long as all open mail messages and
replies are closed before OE is reopened.
My OE is used only for email, never been used for newsgroups, and is
er... *huge* with around 170 folders, and total size of 5.78GB at that
time. It is now 4.75GB. When all this started, my 100GB hard disk was
down to about 18 GB free space. It now has 50GB free space because I
moved a lot of non-OE files off to an external drive.
I have not patched OE or Windows in at least a year so new patches are
not the problem.
The day the problem started I put all the dbx files on the external
drive. When I restored OE, I did not restore ALL of the dbx files, I
left some on the external drive for safekeeping. This, plus deleting
files, is how I got rid of around 1GB of stuff.
I have since then compacted the folders, have an average of 10 msgs in
the Inbox, many have 50 to 200 msgs, and a few folders have around
3,000 to 5,000 msgs. And a very few have 9,000 but no dbx files are
bigger than 450 MB, and all but about 3 are well under 100 MB. (The
ones with the very large number of messages are all plain text
messages).
I also defragged the hard disk.
At this point, I went to the Microsoft website looking for answers,
used the Live Care tool to check for malware (there was none) and get
rid of some old registry entries. I found a message board there which
referred to this google group, so I came here.
I have no idea if any of this stuff I've said helps rule out any
possibilities for you guys who are working on this problem but,
thought I'd take the time to post it all just in case it's useful.
I was considering trying another identity but after reading this
thread I see there's no point. My next step seems to be reinstalling
OE, but what bothers me about thatis I don't know how to reinstall its
service pack 2. If someone could just tell me that, I'd reinstall, (if
I can find its installer).
I have all the dbx files, iaf files, wab, and registry keys saved for
accounts, rules, stationery, and whatever, so guess it won't be as big
a pain as it could be. I also don't know if the program will ever work
again, like, maybe I have to just ditch the computer. :-( This is
my 3rd hard drive in it since I got it. The other 2 croaked in the
first 14 months I had it. I use OE for my work too, and store all my
internet research in it. :-(
Kelliann
On Sep 26, 8:12 pm, "PA Bear" <PABear...@gmail.com> wrote:
> I very much doubt uninstalling the most recent OE update will address the
> problem, Gary. If you wanna give it a shot, it's listed as "Security Update
> for Windows XP (KB929123" in Add/Remove Programs. OE should be closed prior
> to uninstallin it.
> My OE is used only for email, never been used for newsgroups, and is
> er... *huge* with around 170 folders, and total size of 5.78GB at that
> time. It is now 4.75GB.
Most users encounter problems when their message store
(http://www.insideoe.com/files/store.htm#storemain) begins to approach 2GB!
It's time for you to do some housekeeping and move the bulk of your archives
out of your current identity (to, e.g., CD/DVD or another identity) such
that your message store is smaller than 1GB (preferably MUCH smaller).
Then compact all OE folders again and follow these caveats to avoid
problems:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
NB: Doing the above still may not resolve the "Low disk space/Out of memory"
errors.
--
~PA Bear
<snip>
Has anyone come up with a surefire fix for this problem yet? I have
followed most of the suggestions here including shutting off email
scanning in NIS 2007, manually compacting off line, moving messages
from inbox to other folders manually emptying the "deleted" folder
etc. The problem is intermittent. Another concomitant problem that may
or may not be related also started last week. My emails would
disappear! .I resolved this by doing the actions I mentioned earlier.
Also I try not to bloat the Inbox or use it for archiving emails.
Thanks for any imput you can provide.
No fixes yet (assuming you, too, are getting "Out of memory/Low disk space"
errors, you've tried *everything* mentioned so far in this thread, including
closing OE and deleting Outbox.dbx, AND closing/reopening OE fixes the
problem temporarily).
New fellow-sufferers keep popping up all the time:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/2ebb8f4e1cbb873e/112554cf03bd8e9b?hl=en#112554cf03bd8e9b
If and when we find a fix, I'll post a reply to this thread and all other
related threads in every newsgroup where this problem has been encountered.
NB: The OE update released on 09 Oct-07 does NOT fix the problem and was
released to fix an unrelated security vulnerability.
--
~Robear Dyer (PA Bear)
I've just noticed that the word profile has not appeared in this discussion yet.
Have you tried cloning your user profile? (E.g. hypothesising a corruption
in your ntuser.dat?)
<title>How to copy data from a corrupted user profile to a new profile</title>
http://support.microsoft.com/kb/811151/
BTW I've never actually had to do this. I'm only suggesting it since the
diagnostics ideas don't seem to be getting anywhere new.
Good luck
Robert
---
I had the same thought earlier and that's one thing I've not tried yet,
Robert. I'm in the midst of composing an email about this to Freudi in
which I mention this. I'll CC you when I send it.
--
~Robear
I am one more user of OE who is having this problem. It started about
a month ago and was able to be fixed by shutting it off and turning it
on again. As time goes on, I need to leave it shut off for longer and
longer periods of time. Will Outlook Express people via Microsoft
help us with this?
Maeve
1. Deleting the Deleted Items dbx folder and letting OE rebuild it.
2. Emptying my Inbox (which I had let grow to an archival size)
3. Emptying and saving to another folder all my Sent items (also a huge
amount of material)
4. Making sure Outbox and Drafts folders were empty.
In short, as was suggested by one of the MVP's, cleaning out all the
default folders. Not a single instance of trouble in the last three days
whereas previously, a freezeup and restart was required after about
six or seven messages.
Many thanks to the MVP's who contributed to resolving this problem,
at least in my case. I was only a few keystrokes away from trying to
reinstall Internet Explorer. (I still think it odd that this problem cropped up
in so many instances in such a narrow time frame. I too was beginning to
believe that it might be an update problem.)
Again, many thanks to the MVP's!
"PA Bear" <PABe...@gmail.com> wrote in message news:OO59Ey5$HHA....@TK2MSFTNGP04.phx.gbl...
"PA Bear" <PABe...@gmail.com> wrote in message news:OO59Ey5$HHA....@TK2MSFTNGP04.phx.gbl...
Maeve, please see my previous reply:
> > If and when we find a fix, I'll post a reply to this thread and all other
> > related threads in every newsgroup where this problem has been encountered.
--
~PA Bear (posted via Google Groups)
Maeve, please see my previous reply:
> > If and when we find a fix, I'll post a reply to this thread and all other
> > related threads in every newsgroup where this problem has been encountered.
I've one fellow sufferer who tried a new identity in a new User
Profile and the behavior persists. See http://aumha.net/viewtopic.php?t=29224
--
~PA Bear (posted via Google Groups)
On Sep 11, 9:11 pm, "Gary Brandenburg" <blah,blah,blah@blah blah.com>
wrote:
> | Outlook Express encountered an unexpected problem while displaying this
> | message. Check your computer for low memory or low disk space and try
> again.
>
> Sorry-Was going to wait to send this (send later) but it disappeared from my
> Outbox.
> Anyway,this is what I see after I've been perusing the newsgroups a while.
> This just started occurring the last week or so & whenever it's about to
> happen,the virtual memory for Outlook Express,according to Process
> Explorer,is approaching 2,000,000k.
> I removed some old entries that I had been saving in Drafts & compact all
> folders regularly,but still no joy.
> I know it can't be lack of memory since I have a gig of physical ram on this
> machine(XP Home).
> I'm not sure,but I think it started around the time I updated MSN Messenger
> to 8.5 & it asked during installation if I wanted it to handle my default
> email ,which I thought it meant Hotmail. While installing,the download
> proceeded to remove the OE icon from my desktop & replaced it with 1 for
> Windows Mail. I interrupted the install when the setup wizard for mail
> started & when I did,the OE icon reappeared,along with an error message
> about the interruption of the setup.
> I used to be able to spend hours on the newsgroups,with no problems & now I
> have to close OE & reopen it to be able to continue,till I approach the
> 2,000,000k mark.
> Please help me with this as I have learned so much from these newsgroups (XP
> General,mostly) but am quite new here in the OE group,& have not found
> anything that relates to my dilemma.
> ~Gary
I also have some thoughts I wish to share. Perhaps PA Bear will give
this consideration and take it to wherever needed. I have tried to
remember all things that happened at or around the same time, and for
me that was September 14th-ish. One thing that keeps bothering me is
a network change that I think happened at that time. Bell South had
been acquired by AT&T (SBC) earlier and I believe their network
somehow merged with the AT&T network at or around the trouble date.
Whether coincidence or not, it is something that shouldn't be
overlooked. I read that the problem exists for people other than
McAfee users, but how about network ? I am most suspicious because a
digest that is mailed to me daily started to appear differently. This
digest is a compilation of email messages and sometimes is lengthy. On
the 14th of September I received it with a message attached as
follows:
"This message has been processed by Symantec's AntiVirus Technology.
Unknown00000000.data was not scanned for viruses because too many
nested levels of files were found."
The actual digest issue comes as an attachment. I had never received
this message before no matter how large the email was. I believe this
was introduced with the AT&T network introduction. If McAfee can be
blamed for corrupting messages, can Symantec also be doing it from the
network ?
Are the affected OE users all served by a common network - or a
network that employs Symantec ? I've seen crazier things happen. I
also used to be an AT&T employee - an experience which just adds to my
suspicion.
What say you, PA Bear ?
<mlem...@bellsouth.net> wrote in message
news:1192726891....@q3g2000prf.googlegroups.com...
What do do seem to have in common includes running WinXP SP2, fully-patched
at all times, and heeding my oft-posted OE Caveats.
What does not fix it includes: a new identity; a new identity in a new User
Profile; compacting all OE folders daily; deleting/replacing any/all default
DBX files (with OE closed); uninstalling/reinstalling any recent IE and/or
OE updates; running thorough checks for viruses, Trojans, hijackware; using
or not using OE-QuoteFix; installing KB319740; ...
Again, if and when I hear of any MS fixes or a fix found by someone else,
I'll post about it in a reply to this and similar threads.
In the meantime, if you get an "OE hang and must close" error, *accept* the
ensuing prompt to "Tell Microsoft about the problem" and approve the sending
of the debug data. MS and the OE team will not pay any attention to the
problem unless you do so.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
Also, I had not thought of enabling the "Error Reporting" feature before, till I read
your post in this thread that you sent @ 8:15 tonight. I disabled that a while back
but I am willing to send them all day & night, if you think that it may help to get
someone's attention at MS, concerning this problem.
Thank you PA Bear, for touching base with me(us),
~Gary
"PA Bear, MS MVP" <PABe...@gmail.com> wrote in message
news:1192673933.2...@k35g2000prh.googlegroups.com...
When I referred to "Send the error report", I was NOT referring to OE
Troubleshooting logs (OE Tools > Options > Maintenance > Troubleshooting)
but to the prompt you usually get when OE stops responding and an Error
Message appears.
And keep in mind that while you and I are most often encountering the
problem while working in newsgroups or shortly after having done so, other
users who don't use the newsreader function are also seeing it.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
alos suffering from the same oe problem. don't access newsgroups or
anything else, but do surf the internet when i need to. usually oe is
the only app up and running on my computer. used to be able to leave
it up permamently (for days on end without rebooting) and scroll
backwards and forwards between all the messages on it if I needed
to.
not any more. after a few messages have been received, or i have
looked at a few, i get the same error message (low memory etc.) and
need to close and reopen oe. very, very frustrating and none of the
solutions above have worked. this only started happening very
recently, and i have been a devoted oe user for YEARS, and nothing
else has changed on my machine ... so, i am convinced it has to do
with a recent update.
if anyone from microsoft is listening ... please address this problem
ASAP!!!
many thanks
Welcome to the circus, Anju. We've discussed many possible fixes for the
"Out of memory/Low disk space" error in this thread. Please try each of
them to be sure your problem is the same as ours.
======================
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
========================
First see if adhering to the above caveats and compacting all OE folders
helps your problem. If no joy, a damaged default OE files may be at work:
1. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other folders you've created for archiving (saving)
such messages.
2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).
3. Close OE.
4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email
ok. have done all of the steps mentioned above. never had more than
a few (max ten) messages in 'inbox' or 'sent items' at any point in
time (but have gotten rid of them altogether, now) and am used to
emptying 'deleted items' several times a day. have a whole tree of
archival folders under 'local folders', which is where i keep all my
messages. have also deleted several folders that were fairly large,
just in case.
have compacted as suggested and also deleted the standard folders as
suggested. have also turned off email scanning on mcafee, but must
admit i am not certain that this is a great idea.
if this is not necessary, then why did i buy that product? and which
'resident process' (as suggested by frank saunders) is providing anti-
virus protection?
in any event, it is too early to say if the problem has been resolved
or not ... so far so good, but will keep you posted.
MANY thanks for your response and suggestions.
anju
What is the current size of your message store folder, Anju
(http://www.insideoe.com/files/store.htm#storemain)? Do you use the
newsreader function of OE?
--
~PA Bear
138MB :)
and DON'T tell me to make it any smaller ... I already have and could
reduce it even further if I have to ... but that has been the beauty
of OE for me in the past ... it is like a one-stop archival filing
cabinet for me, with my entire (magpie) life in it!
haven't had any problems today, but haven't really spent too much time
on it. so will have to monitor for a few days and see. would be nice
if it turns out that my problem has also been one of 'bad house-
keeping' as 'the tutor' mentioned earlier in this thread.
don't use the newsreader function of OE at all. found this group/
message thread by surfing on the net for the specific error i was
encountering.
anju
Then we can rule out the size of your message store being the cause of the
problem.
--
~PA Bear
[x-post to OE6; posted via Google Groups]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
On Sep 11, 9:11 pm, "Gary Brandenburg" <blah,blah,blah@blah blah.com>
PA Bear, MS MVP wrote:
> ATTN anyone who's monitoring this thread or seeing the same behavior:
> If you're running Windows Defender, please reply to this post and tell
> me so. Thanks.
>
> [x-post to OE6; posted via Google Groups]
>
"PA Bear, MS MVP" <PABe...@gmail.com> wrote in message
news:1192993523.9...@q3g2000prf.googlegroups.com...
ok, problem manifested itself again this morning ... as i was reading
a few messages sent to me and then moving them to different folders to
archive them. so the housekeeping has not made a difference!!!
this behaviour is definitely recent and (no more than a few weeks
old). i remain convinced it is tied in with a recent update.
and no, i am not using windows defender.
anju
"PA Bear, MS MVP" <PABe...@gmail.com> wrote in message
news:1192993523.9...@q3g2000prf.googlegroups.com...
"Sandy J" <cord...@nobodytherebellsouth.net> wrote in message
news:OmCz28CF...@TK2MSFTNGP03.phx.gbl...
"PA Bear, MS MVP" wrote:
Carl H.
"Carol" <Ca...@discussions.microsoft.com> wrote in message
news:F600C4D4-B2E9-480C...@microsoft.com...
"Gary Brandenburg" <Gary@ whatever.com> wrote in message
news:OpZZAND...@TK2MSFTNGP04.phx.gbl...
Stay tuned to this station.
PA Bear, MS MVP wrote:
How many messages are in your Inbox, Sent Items, and Delete Items folders
currently?
What is the current size of these four (4) files in your message store:
Inbox.dbx, Sent Items.dbx, Deleted Items.dbx, and Folders.dbx? (Right-click
one each file > Properties)
--
~PA Bear
~Gary
"Carol" <Ca...@discussions.microsoft.com> wrote in message
news:F600C4D4-B2E9-480C...@microsoft.com...
3 messages in inbox and 0 each in the other three folders. i have
been ruthless about cleaning them all out.
inbox.dbx - 328kb
sent items.dbx - 570kb
deleted items.dbx - 634kb
folders.dbx - 72.9kb
i think i have the problem when i move to a 'local folder' (i.e one of
my personal folders). though can't be sure about this ... might just
be that some amount of activity is the trigger ... regardless of what
that activity is.
i thought it might have to do with some nested folders i created
recently ... my folder structure used to be flat until fairly
recently, but found the error occured even when i moved to a non-
nested folder.
thank you for persisting with this. i saw that i had an update of
outlook express on the 10th of october ... and while i can't swear by
it, that may be roughly when the problem first started manifesting
itself. i see others have been facing this since the beginning of
september ... i'm pretty certain that my problem began in october.
anju
=> Try to keep Sent Items and Deleted Items (especially) as empty as
possible. Make sure they're empty before compacting all folders.
> i think i have the problem when i move to a 'local folder' (i.e one of
> my personal folders). though can't be sure about this ... might just
> be that some amount of activity is the trigger ... regardless of what
> that activity is.
>
> i thought it might have to do with some nested folders i created
> recently ... my folder structure used to be flat until fairly
> recently, but found the error occured even when i moved to a non-
> nested folder.
I'd doubt that is causing the problem, Anju.
> thank you for persisting with this. i saw that i had an update of
> outlook express on the 10th of october ... and while i can't swear by
> it, that may be roughly when the problem first started manifesting
> itself. i see others have been facing this since the beginning of
> september ... i'm pretty certain that my problem began in october.
I first encountered the behavior on 05 Sept-07 and Gary (who started this
thread) encountered it no more than 7 days later, so I'm pretty confident
that the Oct-07 OE update neither caused the problem nor fixed it.
--
~PA Bear
woke up this morning to find about 10 messages in my inbox. as i was
disposing of them, got the error again. so you're right, nothing to
do with folder behaviour. keeping everything very empty and
compacting on a daily basis (never needed to do this all these years,
so it is frustrating, indeed) and still have the problem. compacted
once again after sending you the size of my folders and got them all
down to no more than 60kb each.
hitting some limit somewhere after some amount of activity (regardless
of what that activity is) is all i can say. will try keeping a closer
tab on what exactly triggers the error.
meanwhile i was definitely fine all of september ... feel bad to hear
you've been facing this since then with no solution in sight!
anju
The fact that this behavior started for various people at various times is
puzzling, yes. Equally puzzling is the fact that the behavior persists in a
new identity, even one running in a new User Profile, and even without
importing messages from the original identity where the problem first
surfaced.
Anju, do you have the option [Tools > Options > General >] 'Check for new
messages every XX minutes' enabled? If so, how many minutes? Does the
behavior persist if you increase it? ...if this option is disabled and you
do a Send/Receive manually instead (ALT+T+S+A)?
--
~PA Bear
currently (and has been for years) set to every 5 minutes. would
really hate to mess with that as i like having 'instantaneous' access
to my email, but will try increasing it.
have task manager up and running so i can look for a pattern there.
which process should i be looking at ... msimn.exe or msmsgs.exe?
feel the problem is not related to usage, but to something else (a
rogue process or some change in the software itself) ... as i for one
can tell you that nothing has changed in the way i have been using it
for years.
Outlook Express encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.
I did an update on Oct. 1 but I can't remember exactly when this started,
although that does seem about the right time. Closing and opening is such a
poor solution but that's the one recommended by Microsoft. It is very
annoying but there does not seem to be any solutions. I have McAfee and if
that's the problem and I disable it, I will obviously lose protection.
Stay tuned to this thread and this group. If a fix is found, you can bet it
will be posted loud and clear.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"JOYCEJOYS" <JOYC...@discussions.microsoft.com> wrote in message
news:A734B6BD-6DA8-4B37...@microsoft.com...
still not sure of the trigger ... i think it may occur after i try to
move a message to another folder. but not entirely sure. however,
what i did find is that when the error does occur, i can still access
all folders where the size of the .dbx file is less that 510kb
(512kb?). any folder great than this in size is rendered inaccessible
until i close and reopen OE. at which point i'm good again until the
next time the error occurs!
memory leak, anyone?
anju
I have unisnstalled protection software and it seems to alleivate the issue.
Then when I reinstall it comes back. Very frustrating. Only way around it so
far is to close OE and open up again. Then it will work for a time and ...
same issue. Very frustrated.
Bruce
I have been having the same problem and have been following the
threads at aumha.org. Have posted there also. I sent a e-mail to all
on my contact list requesting info as to how many are having this
problem. I got a reply from 18 0f 25 and of those only 4 - 5 were
having this problem but about 10 were not using OE for thier mail.
Keep getting the "message could not be displayed" message when housekeeping
my Inbox and my local folders. Then find that the message header stays in the
Inbox, but you can't delete it!
Sharon Croome, UK
See
http://groups.google.com/group/microsoft.public.windows.vista.mail/browse_frm/thread/289a59002134458f/de1463bfe8c44339
--
Windows Mail (Vista)-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
> I have unisnstalled protection software and it seems to alleivate the
> issue.
> Then when I reinstall it comes back.
What "protection software" did you uninstall/reinstall, please? Please be
specific and thorough.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
Peter wrote:
> I am glad to see I too am not the only one having this issue and it seems
> to
> be fairly recent that this has occurred. Recent to the point, that I think
> this occurred around an update of some sort with in the last 2 months. I
> get
> the same error message, Can't open, low memory, low disk space.
>
> I have unisnstalled protection software and it seems to alleivate the
> issue.
> Then when I reinstall it comes back. Very frustrating. Only way around it
> so
> far is to close OE and open up again. Then it will work for a time and ...
> same issue. Very frustrated.
<snip>
Related to this perhaps: are you running as a standard user or as an admin?
If the latter perhaps you should try running under DropMyRights at least?
(or vice versa. <w>)
Good luck
Robert
---
How long did you run OE with "McAfee" uninstalled? Did you also run the
McAfee Consumer Removal Tool2 [sic]? Did you install another anti-virus
application (and third-party firewall, if applicable) temporarily? If so,
did you uninstall it/them before reinstalling "McAfee"?
Did you purchase this McAfee application or is it a freebie provided by your
ISP?
--
~PA Bear