WITS trade data download doesn't work

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stanle...@gmail.com

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Apr 7, 2018, 11:00:15 AM4/7/18
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Hi, I am trying to download trade data and in the "download" tab, when I click on "save" button, nothing happens. Can anyone verify if this is also the case? I tried to email WITS contact person, but I have not received any response. 
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pan....@gmail.com

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Apr 7, 2018, 11:53:59 AM4/7/18
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Hi,
I am facing the very same problem. I tried Chrome & Edge, but nothing helps.
Hopefully, they fix this problem really soon. Otherwise, I am clueless... :-(

Sang-Wook (Stanley) Cho

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Apr 7, 2018, 7:10:18 PM4/7/18
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Hi, I just got a reply from the administrator saying that it's been fixed now. Hope it works for you too.

Best, 

Stanley
--------------------------------------------------------------------
Sang-Wook (Stanley) CHO, PhD
Senior Lecturer, School of Economics, 
UNSW Business School,
University of New South Wales

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WITS Admin

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Apr 7, 2018, 7:12:17 PM4/7/18
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On Saturday, April 7, 2018 at 7:11:37 PM UTC-4, WITS Admin wrote:
Hi All,

This has been taken care and also notified to your wits registered email.

Thank you

Regards
Rajesh

ales.k...@gmail.com

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Apr 8, 2018, 2:43:36 AM4/8/18
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Hi Stanley,
It works just fine now! Thanks for your message and for your effort.
Kind Regards,
Ales


Dne neděle 8. dubna 2018 1:10:18 UTC+2 Sang-Wook (Stanley) Cho napsal(a):
Hi, I just got a reply from the administrator saying that it's been fixed now. Hope it works for you too.

Best, 

Stanley
--------------------------------------------------------------------
Sang-Wook (Stanley) CHO, PhD
Senior Lecturer, School of Economics, 
UNSW Business School,
University of New South Wales

On Sat, Apr 7, 2018 at 10:53 AM, <pan....@gmail.com> wrote:
Hi,
I am facing the very same problem. I tried Chrome & Edge, but nothing helps.
Hopefully, they fix this problem really soon. Otherwise, I am clueless... :-(

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bekbol...@gmail.com

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Jun 1, 2018, 7:45:58 PM6/1/18
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Hello WITS administrators!

The Save button does not work again... tried 3 browsers, asked local IT specialist... still can't download my data. 
Please help. 

Sincerely,
Salima

phishpu...@gmail.com

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Jun 1, 2018, 9:37:39 PM6/1/18
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Yes, the problem is back again. please help! this is very frustrating.

baffa...@gmail.com

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Jun 2, 2018, 8:40:50 AM6/2/18
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hi...the download option is not working for me as well. please help.

WITS Admin

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Jun 2, 2018, 9:26:40 AM6/2/18
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Hi Stanley,

We have addressed this issue please check now

Regards
WITS Team


On Saturday, April 7, 2018 at 11:00:15 AM UTC-4, stanle...@gmail.com wrote:

WITS Admin

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Jun 2, 2018, 9:29:57 AM6/2/18
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Hi

We have addressed this issue please check now

Regards
WITS Team

WITS Admin

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Jun 2, 2018, 9:36:52 AM6/2/18
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Hi Salima,

We have addressed the issue please check now.


Regards
Rajesh

Salima Bekbolotova

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Jun 2, 2018, 9:37:47 AM6/2/18
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Excellent! I have downloaded the files! Thank you so much for resolving the issue! 

Sincerely,
Salima


сб, 2 июн. 2018 г., 6:29 WITS Admin <wbw...@gmail.com>:
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WITS Admin

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Jun 2, 2018, 9:38:25 AM6/2/18
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Hi,

We have fixed this issue . Please check now.

Regards
Rajesh

phishpu...@gmail.com

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Jun 2, 2018, 10:02:46 AM6/2/18
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Hi,
Thanks it appears the issue is resolved now. thanks for attending to this.

lindajian...@gmail.com

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Jun 25, 2018, 12:50:09 PM6/25/18
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Hello 
the problem has appeared again.  Can you help please?
thanks

maximi...@gmail.com

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Jul 6, 2018, 7:22:17 AM7/6/18
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Hi, The problem continues. Can you fix it please?

Samuel Munyaneza

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Jul 8, 2018, 1:46:36 PM7/8/18
to maximi...@gmail.com, witsforum

It works for me. Can you try again


De : wits...@googlegroups.com <wits...@googlegroups.com> de la part de maximi...@gmail.com <maximi...@gmail.com>
Envoyé : vendredi 6 juillet 2018 13:22:17
À : witsforum
Objet : Re: WITS trade data download doesn't work
 
Hi, The problem continues. Can you fix it please?

On Saturday, 7 April 2018 16:00:15 UTC+1, stanle...@gmail.com wrote:
Hi, I am trying to download trade data and in the "download" tab, when I click on "save" button, nothing happens. Can anyone verify if this is also the case? I tried to email WITS contact person, but I have not received any response. 

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xuanphuo...@gmail.com

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Jul 11, 2018, 8:54:20 AM7/11/18
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Hi WITS admin,
The problems happen again. Can you fix it

WITS Admin

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Jul 11, 2018, 8:59:04 AM7/11/18
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Hi,

We are working on this we will update you once it fixes. But still you can download  data in excel and STATA formats.

Regards
WITS

xuanphuo...@gmail.com

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Jul 11, 2018, 9:10:52 AM7/11/18
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When I submit the query, it does not show me the result. Therefore I could not download anything.

WITS Admin

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Jul 11, 2018, 10:22:14 AM7/11/18
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The Issue has been resolved. Please check once.

Thank you
WITS Admin

yose_r...@yahoo.com

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Aug 9, 2018, 10:53:59 AM8/9/18
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Hi WITS administrator,

I have problem to download trade data. The "save" button doesn't work again. Can you please help? Thanks

yose_r...@yahoo.com

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Aug 9, 2018, 10:56:52 AM8/9/18
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Hi WITS administrator,

I have problem to download trade data. The "save" button doesn't work again. Can you please help?

Thanks

Irina

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Feb 28, 2019, 12:54:36 PM2/28/19
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Hi WITS.

Currently, I am experiencing the same type of program. "Save" button does not work... 
I worked with the system a week ago and it perfectly functioned.
Could you please help with it?

Thank you 

mswi...@gmail.com

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Feb 28, 2019, 8:33:39 PM2/28/19
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I am also experiencing the same problem, and surprised that this problem happens occasionally.

Please fix this for the users.

2019년 2월 28일 목요일 오전 9시 54분 36초 UTC-8, Irina 님의 말:

WITS Admin

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Feb 28, 2019, 8:48:51 PM2/28/19
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Dear All,

Thank you very much for bring this issue to us. We apologizes for any inconvenience. We have addressed the issue and please try to save now. Please let us know if you have any issues on that.

Thank you .

Regards
WITS Admin

Irina

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Feb 28, 2019, 9:00:53 PM2/28/19
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Thank you. It works!

김민수

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Feb 28, 2019, 9:01:52 PM2/28/19
to iryna.i...@gmail.com, witsforum
Yes, it works, I checked.

Thanks.

2019년 2월 28일 (목) 오후 6:00, Irina <iryna.i...@gmail.com>님이 작성:
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arief....@gmail.com

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Mar 19, 2019, 5:40:58 AM3/19/19
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Dear Admin.

Today (19 March 2019), I try to get trade data and the "Save" button does not work. I would appreciate if you could fix it as soon as possible. Thank you.

Regards,
Arief Gunawan

Carlos Mangunsong

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Mar 20, 2019, 12:25:12 AM3/20/19
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No problem for my computer. Have you checked your download folder?

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farouk....@gmail.com

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Mar 31, 2020, 7:21:17 PM3/31/20