'Retry unprocessed images' button location?

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Clay Wilton

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Oct 24, 2025, 10:12:15 AM (9 days ago) Oct 24
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Hello,

I've had several recent image uploads end with an 'Aborted' upload status and the Details pop-up window states that "To complete image processing, click on the "Retry unprocessed images" button."
Screenshot 2025-10-23 223853.png

However, I don't see this button anywhere. I found an old post here from 2022 that shows a screenshot of this button on the same Upload Status pop-up that you can access in the Uploads window, but mine doesn't show this (screenshot below). 

Screenshot 2025-10-23 221137.png

This same 2022 Conversation mentions the updates are only for Image projects (mine is Sequence), so maybe this is why I don't have the option??

I was avoiding re-uploading these images since it says it's unnecessary for unprocessed images, but what else can be done to retry processing aborted images if I don't have access to the "retry" button?

In case it helps, here's some of the detailed report from one of the aborted uploads. 

Summary: Of the 2385 images that were submitted: - 800 still to be processed. - 1585 were successfully uploaded - 0 were duplicate images - 0 failed to upload. Filenames of unprocessed images are listed below. List of failed images: - 52__visit1__2023-01-16__12-53-50(1).JPG - 52__visit1__2023-01-16__12-53-50(2).JPG - 52__visit1__2023-01-16__12-53-57(5).JPG - 52__visit1__2023-01-16__12-54-07(1).JPG

The handful of unprocessed images I searched for in the Identify window show up with the hourglass icon, so I at least know most were uploaded.

Thanks for any help!
Clay Wilton
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