On 22 Mar 2013 17:20:24 +0000 (GMT), David Damerell
<
dame...@chiark.greenend.org.uk> wrote:
>Quoting The Todal <
deadm...@beeb.net>:
>>But a lot of bother and a lot of noise in this group could be avoided if
>>each post was moderated purely on its content and the identity of the
>>poster was, as far as possible, ignored.
>
>While that may be true (although it seems rather optimistic; I assume that
>a crazy person can be relied upon to find _something_ to write screeds of
>green ink about), it's not our responsibility to minimise fallout in
>unn.moderation, regrettable as it may be.
The "fallout" in u.n.n.mod is, as I shall seek to show, the direct
result of the application in u.r.c.m of a defective moderation policy.
The moderators in the group apply that policy in the knowledge that
fallout in u.n.n.mod is one of the by-products. This assertion does
not depend on the acceptance of the proposition that the policy is
defective: even if one considers the mod policies in u.r.c.m to be
models of excellence, the fact that the mods' actions knowingly
contribute to the noise in u.n.n.mod would, I suggest, be grounds
enough for criticism.
The moderators' ultimate objective is to control postings in u.r.c.m
so as to make the contents of the group civil, pleasant, and of
interest to cyclists (I paraphrase, but that is the intent).
In passing, though this is not central to the point I am trying to
make, even this introduces a subjective element to the mod policy:
what is one person's idea of civil, pleasant and interesting may not
be shared by another, but all users get the mods' version of these
concepts. This is but one reason why moderated groups are not always
conducive to stimulating discussions.
>I also don't think it is appropriate to ignore the identity of a poster
>when that identity is "obvious sockpuppet of banned user". Suppose I make
>such an arse of myself in ulm you find it necessary to ban me, and the
>next day a "James Michael Damerell" posting from chiark as
><
dame...@chiark.greenend.org.uk> emerges grinding the same axe; will
>you blithely assume that's a fresh-faced newcomer to Usenet?
No, because I ought not to need to make any assumptions at all about
James Michael Damerell's real-life identity.
If David Damerell persistently submits posts which fall foul of the
moderation policy, the moderators will blacklist/ban him. James
Michael Damerell then appears, and may have a similar email address to
his banned brother, may post using the same newsreader and even from
the same injection IP address. This is no more than circumstantial
evidence (strong perhaps, but circumstantial nonetheless) that DD and
JMD are the same physical person.
What seems to happen at the moment is that a moderator will decide
that DD and JMD actually are the same person and will ban JMD on that
basis, regardless of the content of JMD's post(s).
But consider: if DD has been banned for persistently submitting posts
which are antithetical to "pleasant, civil and of interest to
cyclists", and JMD appears and submits similar material ("emerges
grinding the same axe"), then JMD's posts are rightly blocked, and
ultimately he will be rightly banned, not because he might be the same
person as DD, but because his posts are antithetical to "pleasant,
civil and of interest to cyclists". If JMD's submission passes the
"pleasant civil etc" test, then why does it matter whether JMD is the
same physical person as DD or not? Sure, it deprives a moderator of
the opportunity to think "yah boo sucks, caught you at it again", but
moderators ought to be above that kind of thing. If the content of the
post is acceptable, then the reviewing mod should pass it regardless
of who s/he supposes the RL identity of the author to be. This, for
the love of God, is content-based moderation. It is moderation based
on content. The clue is in the name.
What is actually happening in u.r.c.m. at the moment appears to be a
mixture of content-based and person-based moderation, and it seems to
be the person-based side which causes all the problems in u.n.n.mod.
The justification for the person-based element appears to me to be
(and I apologise if I have misunderstood) that DD has been banned for
persistently posting objectionable (to the mods) material. JMD is
assumed to be the same physical person as DD and therefore, even
though his instant submission may be benign, his intention must
ultimately be to submit more objectionable material, so he will be
switched off now, thereby depriving him of the chance to do so. This
strategy contains the assumptions that the mods are correct as to
identity, and that past behaviour is an infallible guide to future
behaviour; and it is the mods' forming of these assumptions against
which the trolls have optimised their mode of attack.
This is what allows the trolls to fill u.n.n.mod with faux-naif
enquiries about "nasty u.r.c.m. mods who have blocked a perfectly
innocuous post and banned a perfectly innocuous poster" (I paraphrase
again), and which attract all the consequential debate. The trolls
have succeeded in trapping the mods into a game which the mods cannot
win on their current strategy. The trolls are not gaming the group any
more, they are clearly gaming the mods and succeeding.
The desired outcome, as it seems to me, is one where u.r.c.m. is a
pleasant and civil place for cyclists to hold discussions of interest
to them, without hesitation, repetition or more than the usual usenet
standards of deviation, and which also does not fill other group(s) up
with the collateral damage from achieving this aim. At the moment,
the means used to generate the first half of this outcome seem to
cause, or at the very least, greatly contribute to, the failure to
achieve the second. This suggests, at least to me, that the means
used to achieve the first half are not well-optimised, and therefore
that further development work is needed.
In a textbook on, of all things, the strength of engineering
materials, which I cannot find at the moment, there is a cartoon of a
little girl holding a cat's tail. The cat, not unsurprisingly, is
trying to pull away. The cartoon is captioned:
"Don't pull pussy's tail, darling."
"I'm not pulling, Mummy, pussy's pulling."
We might have a lively debate about whether the u.r.c.m. mods are
better cast in the role of the little girl or the cat.
(Why I should succeed in causing the u.r.c.m mods to understand the
concern to which their actions give rise when such uk.* luminaries as
kat and Molly Mockford have not is perhaps a little beyond me, but it
is Sunday, two below outside and I cannot see the garden for snow).
Brian
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