RE: 【Talk86】 Digest for talk86official@googlegroups.com - 4 updates in 3 topics

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FANGLIWEI

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Jun 8, 2014, 12:31:29 PM6/8/14
to talk86o...@googlegroups.com
我昨天晚上打国际长途,连打两个都是我能听到对方声音,对方听不见我声音!


To: talk86o...@googlegroups.com
From: talk86o...@googlegroups.com
Subject: 【Talk86】 Digest for talk86o...@googlegroups.com - 4 updates in 3 topics
Date: Sat, 7 Jun 2014 18:22:48 +0000

Group: http://groups.google.com/group/talk86official/topics
    "Jason L. Jia" <jia_...@hotmail.com> Jun 07 09:37AM -0700  

    深有同感, 现在打国内延迟越来越厉害了!
     
    To: talk86o...@googlegroups.com
    From: talk86o...@googlegroups.com
    Subject: 【Talk86】 Digest for talk86o...@googlegroups.com - 5 updates in 2 topics
    Date: Fri, 6 Jun 2014 18:26:30 +0000
     

    Today's topic summary
    Group: http://groups.google.com/group/talk86official/topics
     
     
    现在打国内延迟越来越厉害了 [3 Updates]
    PINless stopped working? [2 Updates]
     
     
     
     


    现在打国内延迟越来越厉害了
     


    goaiken <goa...@gmail.com> Jun 05 10:27PM -0700


     
    以前也有延迟,但是可以忍,但是今天感觉已经不能正常通话了。每说一句话,要好半天才能听到对方的回应。
     

     
    希望尽快改善。
     
     

     



    Support Talk86 <sup...@talk86.com> Jun 06 11:02AM -0700


     
    我们已经对线路进行了调整,您拨打地区的延迟情况应该会消除。
     

     
    多数延迟是暂时的,重新拨打会改善或者消除。如果有任何持续的语音延迟问题,请尽快告诉我们,我们会做相应的处理。
     

     
    Thanks,
     
    The Talk86 Team
     

     
    On Thursday, June 5, 2014 10:27:30 PM UTC-7, goaiken wrote:
     
     

     



    lwang620 <lwan...@gmail.com> Jun 06 11:21AM -0700


     
    从我的使用体验来看,通话延迟不像是“暂时”的,基本每次通话超过一定时间之后(比如10分钟),就会有非常明显的延迟。希望能真正的解决这个问题!
     

     
    On Friday, June 6, 2014 2:02:19 PM UTC-4, Support Talk86 wrote:
     
     

     


     


    PINless stopped working?
     


    tree5024 <tree...@gmail.com> Jun 05 12:56PM -0700


     
    I never hide caller Id, I don't think that's the problem. The direct forwarding number still doesn't work after I reported the problem months ago.
     
     

     



    Support Talk86 <sup...@talk86.com> Jun 05 02:28PM -0700


     
    Thanks for posting the update.
     

     
    Your phone provider is SPRINT; please contact SPRINT and ask them to pass
     
    your caller ID to us.
     
    If you cannot get the caller ID issue resolved by Sprint, please let us
     
    know (sup...@talk86.com), and we will allocate different direct forwarding
     
    numbers to you.
     

     
    Here's the summary for the caller ID not recognize issue
     
    (http://www.talk86.com/frequently-asked-questions/):
     

     
    Why I have to enter PIN every time?
     
    First please make sure you are calling from your personal mobile or
     
    landline phone. To protect our users’ accounts from being misused by
     
    strangers, the PINless feature is automatically disabled if the caller ID
     
    number is identified as *public/shared *(school, company, government,
     
    public google voice phone or skype number).
     

     
    So far we’ve confirmed all major mobile phone carries (except *Sprint*)
     
    pass caller ID number correctly to us.
     

     
    The following landline providers may not pass correct caller ID number to
     
    some of our access numbers:
     

     
    - Ooma
     
    - MagicJack
     
    - Comcast Voice plan
     
    - iTalkBB
     
    - Vonage
     

     
    If you are using the above mentioned landline providers, and you have to
     
    enter PIN every time, please contact your landline provider to request
     
    correct original Caller ID number passing, or try other access numbers on
     
    our website.
     

     
    Thanks,
     
    The Talk86 Team
     

     
    On Thursday, June 5, 2014 12:56:52 PM UTC-7, tree5024 wrote:
     
    tree5024 <tree...@gmail.com> Jun 06 02:28PM -0700  

    I contacted Sprint and tried to fix this issue. But it still doesn't work.
     
    Support Talk86 <sup...@talk86.com> Jun 06 02:51PM -0700  

    Thanks for letting us know.
     
    We have allocated a different direct forwarding number to you. You
    should receive a notification shortly.
     
    Thanks,
    The Talk86 Team
     
    On Friday, June 6, 2014 2:28:29 PM UTC-7, tree5024 wrote:
     
    Support Talk86 <sup...@talk86.com> Jun 06 12:03PM -0700  

    如果我们调整线路之后还不能解决问题,用户可以考虑升级到高级用户(拨打中国每分钟1.1c),这样我们的系统就会有更多的线路选择拨打中国。
    http://www.talk86.com/premium-calling-card-service/
     
    Thanks,
    The Talk86 Team
     
    On Friday, June 6, 2014 11:21:31 AM UTC-7, lwang620 wrote:
     

Support Talk86

unread,
Jun 8, 2014, 3:21:36 PM6/8/14
to talk86o...@googlegroups.com
Thanks for reporting this issue. 

We have issued refund of 1.8c to your account.

We looked at the server logs.  This is a carrier issue, but 2 one-way audio calls will not trigger the automatic carrier switch. The same carrier delivered more than 200 minutes calls successfully after your two 1-min calls (one-way audio). 

Thanks,
The Talk86 Team

On Sunday, June 8, 2014 9:31:29 AM UTC-7, g1sg2 wrote:
我昨天晚上打国际长途,连打两个都是我能听到对方声音,对方听不见我声音!
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