Out of memory error

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Jakub Bauke FotoSpacery360_pl (InOut360)

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Jan 15, 2023, 7:06:00 AM1/15/23
to PTGui Support
Hi,
Recently, when opening a .pts file, I often get an out of memory error, even though there is plenty of memory left. It is not a memory consuming file - HDR composed of 3 tifs of 20 Mpx each. Restarting helps, but after a while the error comes back. Below is a screenshot.

Screenshot 2023-01-15 130458.png

Jakub Bauke FotoSpacery360_pl (InOut360)

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Jan 15, 2023, 7:10:55 AM1/15/23
to PTGui Support
PS
However, restarting PTGiu often doesn't help and I have to restart the system.

PTGui Support

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Jan 15, 2023, 7:19:59 AM1/15/23
to pt...@googlegroups.com
Hi Jakub,

Are you using PTGui 12.19?

Could you make the project available for download? I'd need the project
file and the tiffs.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 15/01/2023 13:05, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> Hi,
> Recently, when opening a .pts file, I often get an out of memory error,
> even though there is plenty of memory left. It is not a memory consuming
> file - HDR composed of 3 tifs of 20 Mpx each. Restarting helps, but
> after a while the error comes back. Below is a screenshot.
>
> Screenshot 2023-01-15 130458.png
>
> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer>.

Jakub Bauke FotoSpacery360_pl (InOut360)

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Jan 15, 2023, 7:44:56 AM1/15/23
to PTGui Support

PTGui Support

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Jan 17, 2023, 9:59:58 AM1/17/23
to pt...@googlegroups.com
Hi Jakub,

I can't reproduce the problem. Could send me the output of Help - System
Information in PTGui? This might give a clue.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 1/15/2023 1:44 PM, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> Yes, 12.19
> Here are
> files: https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing
>
> niedziela, 15 stycznia 2023 o 13:19:59 UTC+1 PTGui Support napisał(a):
>
> Hi Jakub,
>
> Are you using PTGui 12.19?
>
> Could you make the project available for download? I'd need the project
> file and the tiffs.
>
> Kind regards,
>
> Joost Nieuwenhuijse
> www.ptgui.com <http://www.ptgui.com>
>
> On 15/01/2023 13:05, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> > Hi,
> > Recently, when opening a .pts file, I often get an out of memory
> error,
> > even though there is plenty of memory left. It is not a memory
> consuming
> > file - HDR composed of 3 tifs of 20 Mpx each. Restarting helps, but
> > after a while the error comes back. Below is a screenshot.
> >
> > Screenshot 2023-01-15 130458.png
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion on the web visit
> >
> https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer>>.
>
> --
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Jakub Bauke FotoSpacery360_pl (InOut360)

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Jan 18, 2023, 4:40:19 AM1/18/23
to PTGui Support
Hi Joost,
Here it is:

Product: PTGui Pro 12.19
Executable: C:\Program Files\PTGui\PTGui.exe
CPU: Intel(R) Xeon(R) CPU E3-1245 v5 @ 3.50GHz
Intel(R) Xeon(R) CPU E3-1245 v5 @ 3.50GHz
0x00000000: 0x00000016 0x756e6547 0x6c65746e 0x49656e69
0x00000001: 0x000506e3 0x07100800 0x7ffafbff 0xbfebfbff
0x00000002: 0x76036301 0x00f0b5ff 0x00000000 0x00c30000
0x00000003: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004: 0x1c004121 0x01c0003f 0x0000003f 0x00000000
0x00000005: 0x00000040 0x00000040 0x00000003 0x00142120
0x00000006: 0x000027f7 0x00000002 0x00000009 0x00000000
0x00000007: 0x00000000 0x029c6fbf 0x00000000 0x9c002e00
0x00000008: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000a: 0x07300404 0x00000000 0x00000000 0x00000603
0x0000000b: 0x00000001 0x00000002 0x00000100 0x00000007
0x0000000c: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000d: 0x0000001f 0x00000440 0x00000440 0x00000000
0x0000000e: 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000f: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000010: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000011: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000012: 0x00000001 0x00000000 0x00000000 0x0000241f
0x00000013: 0x00000000 0x00000000 0x00000000 0x00000000
0x00000014: 0x00000001 0x0000000f 0x00000007 0x00000000
0x00000015: 0x00000002 0x00000124 0x00000000 0x00000000
0x00000016: 0x00000dac 0x00000f3c 0x00000064 0x00000000
0x80000000: 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001: 0x00000000 0x00000000 0x00000121 0x2c100800
0x80000002: 0x65746e49 0x2952286c 0x6f655820 0x2952286e
0x80000003: 0x55504320 0x2d334520 0x35343231 0x20357620
0x80000004: 0x2e332040 0x48473035 0x0000007a 0x00000000
0x80000005: 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006: 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007: 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008: 0x00003027 0x00000000 0x00000000 0xfe126026

SIMD current: SSE2, supported: SSE2
Capabilities: SSE2 AVX FMA3 POPCNT CVT16
Platform: win64/win64
OS version: 10.0.19045
Number of CPUs: 8
Physical memory: 32552 MB
Virtual memory: 134217727 MB
MemoryStatus:
MemoryLoad: 41
TotalPhys: 31,79 GB
AvailPhys: 18,51 GB
TotalPageFile: 32,29 GB
AvailPageFile: 13,51 GB
TotalVirtual: 128 TB
AvailVirtual: 127,95 TB
PageFaultCount: 270849
WorkingSetSize: 373,59 MB (peak: 438,79 MB)
QuotaPagedPoolUsage: 861,97 kB (peak: 870,02 kB)
QuotaNonPagedPoolUsage: 37,52 kB (peak: 40,98 kB)
PagefileUsage: 362,36 MB (peak: 872,83 MB)
PrivateUsage: 362,36 MB
Display color profiles: (SX2262W User 6500K G2.2, EA192M)
Has default project: No

Config:
AskDisableOpenClIfCrashed: 0
AutoMaxVideoRamUsage: 1
BatchFinder/Mode: 1
BatchFinder/NumImagesPerProject: 3
BatchFinder/SourceFolder: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF
BatchStitcherMRUList0: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-15 12-33.ptgbatch
BatchStitcherMRUList1: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-15 12-29.ptgbatch
BatchStitcherMRUList2: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-12 18-23.ptgbatch
BatchStitcherMRUList3: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-12 18-11.ptgbatch
BatchStitcherMRUList4: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-12 18-06.ptgbatch
BatchStitcherMRUList5: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-06 18-18.ptgbatch
BatchStitcherMRUList6: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-06 17-26.ptgbatch
BatchStitcherMRUList7: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-06 17-02.ptgbatch
BatchStitcherMRUList8: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-06 11-00.ptgbatch
BatchStitcherMRUList9: C:\Users\kubab\AppData\Roaming\PTGui\Batch Lists\Batch List of 2023-01-05 08-23.ptgbatch
BatchStitcherMRUListSize: 10
CPGeneratorNumCPsPerImagePair: 50
ConfigVersion: 121900
ControlPointTableVisible: 0
DetailViewerVisible: 1
FormPos/BatchBuilderFrame/Height: 639
FormPos/BatchBuilderFrame/Left: 233
FormPos/BatchBuilderFrame/Top: 128
FormPos/BatchBuilderFrame/Width: 816
FormPos/BatchStitcher/Height: 875
FormPos/BatchStitcher/Left: 76
FormPos/BatchStitcher/Top: 81
FormPos/BatchStitcher/Width: 980
FormPos/CPTableWindow/Height: 339
FormPos/CPTableWindow/Left: 149
FormPos/CPTableWindow/Top: 138
FormPos/CPTableWindow/Width: 466
FormPos/DetailViewer/MaximizeCenterX: -960
FormPos/DetailViewer/MaximizeCenterY: 550
FormPos/DetailViewer/Maximized: 1
FormPos/ErrorLog/Height: 339
FormPos/ErrorLog/Left: 19
FormPos/ErrorLog/Top: 8
FormPos/ErrorLog/Width: 466
FormPos/MainWindow/Height: 999
FormPos/MainWindow/Left: 347
FormPos/MainWindow/Top: 0
FormPos/MainWindow/Width: 940
FormPos/PanoramaEditor/Height: 1216
FormPos/PanoramaEditor/Left: -1928
FormPos/PanoramaEditor/Top: -50
FormPos/PanoramaEditor/Width: 2291
LastUsedProjectFolder: D:\FOTO Moje różne\2023_01_10\TIFF
LatestVersionUsed: 121900
LicenseAccepted/12.18.0.Pro: 1
LicenseAccepted/12.19.0.Pro: 1
MRUList0: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4693_InOut360.pts
MRUList1: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4690_InOut360.pts
MRUList2: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4687_InOut360.pts
MRUList3: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4684_InOut360.pts
MRUList4: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4681_InOut360.pts
MRUList5: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4678_InOut360.pts
MRUList6: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4675_InOut360.pts
MRUList7: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4672_InOut360.pts
MRUList8: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4669_InOut360.pts
MRUList9: D:\Spacery dedykowane  i zdjęcia nieruchomości\Place4you\Gumińska 1 m3\FLAT\TIFF\_MG_4663_InOut360.pts
MRUListSize: 10
OpenCLDevice: NVIDIA CUDA | QUADRO P2000 #1
PaintMaskRadius: 36.64000283241278
PanoramaEditor/Pinned: 1
PanoramaEditor/SidePanelWidth: 222.6666717529297
PanoramaEditorShowNumbers2: 1
PanoramaEditorShowNumbers3: 1
PanoramaEditorVisible: 1
PreviousAutoCheckForUpdates: 19369
ShowRightMaskPane: 1

Global Config:

--- OpenCL: ---
Platform 0:
  CL_PLATFORM_PROFILE: FULL_PROFILE
  CL_PLATFORM_VERSION:
  CL_PLATFORM_NAME: NVIDIA CUDA
  CL_PLATFORM_VENDOR: NVIDIA Corporation
  CL_PLATFORM_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_nv_kernel_attribute cl_khr_device_uuid cl_khr_pci_bus_info cl_khr_external_semaphore cl_khr_external_memory cl_khr_external_semaphore_win32 cl_khr_external_memory_win32
  Device 0:
    NAME: Quadro P2000
    CL_DEVICE_ADDRESS_BITS: 64
    CL_DEVICE_AVAILABLE: true
    CL_DEVICE_COMPILER_AVAILABLE: true
    CL_DEVICE_ENDIAN_LITTLE: true
    CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
    CL_DEVICE_EXECUTION_CAPABILITIES: 1
    CL_DEVICE_EXTENSIONS: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_nv_kernel_attribute cl_khr_device_uuid cl_khr_pci_bus_info cl_khr_external_semaphore cl_khr_external_memory cl_khr_external_semaphore_win32 cl_khr_external_memory_win32
    CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 393216
    CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
    CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 128
    CL_DEVICE_GLOBAL_MEM_SIZE: 5368446976
    CL_DEVICE_HOST_UNIFIED_MEMORY: false
    CL_DEVICE_IMAGE_SUPPORT: true
    CL_DEVICE_IMAGE2D_MAX_HEIGHT: 32768
    CL_DEVICE_IMAGE2D_MAX_WIDTH: 16384
    CL_DEVICE_IMAGE3D_MAX_DEPTH: 16384
    CL_DEVICE_IMAGE3D_MAX_HEIGHT: 16384
    CL_DEVICE_IMAGE3D_MAX_WIDTH: 16384
    CL_DEVICE_LOCAL_MEM_SIZE: 49152
    CL_DEVICE_LOCAL_MEM_TYPE: 1
    CL_DEVICE_MAX_CLOCK_FREQUENCY: 1480
    CL_DEVICE_MAX_COMPUTE_UNITS: 8
    CL_DEVICE_MAX_CONSTANT_ARGS: 9
    CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 65536
    CL_DEVICE_MAX_MEM_ALLOC_SIZE: 1342111744
    CL_DEVICE_MAX_PARAMETER_SIZE: 4352
    CL_DEVICE_MAX_READ_IMAGE_ARGS: 256
    CL_DEVICE_MAX_SAMPLERS: 32
    CL_DEVICE_MAX_WORK_GROUP_SIZE: 1024
    CL_DEVICE_MAX_WORK_ITEM_DIMENSIONS: 3
    CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 16
    CL_DEVICE_MEM_BASE_ADDR_ALIGN: 4096
    CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
    CL_DEVICE_NAME: Quadro P2000
    CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 1
    CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 1
    CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 1
    CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 0
    CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 1
    CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 1
    CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 1
    CL_DEVICE_OPENCL_C_VERSION: OpenCL C 1.2
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 1
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_DOUBLE: 1
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_HALF: 0
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 1
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
    CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 1
    CL_DEVICE_PROFILE: FULL_PROFILE
    CL_DEVICE_PROFILING_TIMER_RESOLUTION: 1000
    CL_DEVICE_QUEUE_PROPERTIES: 3
    CL_DEVICE_SINGLE_FP_CONFIG: 191
    CL_DEVICE_TYPE: 4
    CL_DEVICE_VENDOR_ID: 4318
    CL_DEVICE_VENDOR: NVIDIA Corporation
    CL_DEVICE_VERSION: OpenCL 3.0 CUDA
    CL_DRIVER_VERSION: 516.94
    CL_DEVICE_MAX_WORK_ITEM_SIZES: [1024, 1024, 64]
Selected device: Quadro P2000
Use max video memory: 3584 MB

PTGui Support

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Jan 19, 2023, 4:02:11 AM1/19/23
to pt...@googlegroups.com
Hi Jakub,

Does the problem still occur if you disable GPU acceleration? Perhaps
it's related to the Quadro drivers. Otherwise I have no clue what could
cause this, you have plenty of memory available.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

> www.ptgui.com <http://www.ptgui.com>
>
> On 1/15/2023 1:44 PM, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> > Yes, 12.19
> > Here are
> > files:
> https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing <https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing>
> >
> > niedziela, 15 stycznia 2023 o 13:19:59 UTC+1 PTGui Support
> napisał(a):
> >
> > Hi Jakub,
> >
> > Are you using PTGui 12.19?
> >
> > Could you make the project available for download? I'd need the
> project
> > file and the tiffs.
> >
> > Kind regards,
> >
> > Joost Nieuwenhuijse
> > www.ptgui.com <http://www.ptgui.com> <http://www.ptgui.com
> <http://www.ptgui.com>>
> >
> > On 15/01/2023 13:05, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> > > Hi,
> > > Recently, when opening a .pts file, I often get an out of memory
> > error,
> > > even though there is plenty of memory left. It is not a memory
> > consuming
> > > file - HDR composed of 3 tifs of 20 Mpx each. Restarting helps,
> but
> > > after a while the error comes back. Below is a screenshot.
> > >
> > > Screenshot 2023-01-15 130458.png
> > >
> > > --
> > > You received this message because you are subscribed to the Google
> > > Groups "PTGui Support" group.
> > > To unsubscribe from this group and stop receiving emails from it,
> > send
> > > an email to ptgui+un...@googlegroups.com
> > > <mailto:ptgui+un...@googlegroups.com>.
> > > To view this discussion on the web visit
> > >
> >
> https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com>> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer>>>.
> >
> > --
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> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion on the web visit
> >
> https://groups.google.com/d/msgid/ptgui/a8170412-310b-41a7-98ff-bcd77b31f6fcn%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/a8170412-310b-41a7-98ff-bcd77b31f6fcn%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/a8170412-310b-41a7-98ff-bcd77b31f6fcn%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/a8170412-310b-41a7-98ff-bcd77b31f6fcn%40googlegroups.com?utm_medium=email&utm_source=footer>>.
>
> --
> You received this message because you are subscribed to the Google
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> To unsubscribe from this group and stop receiving emails from it, send
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> To view this discussion on the web visit
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Jakub Bauke FotoSpacery360_pl (InOut360)

unread,
Jan 19, 2023, 3:17:24 PM1/19/23
to PTGui Support
Hi Joost,
I didn't try to disable GPU acceleration, because I'm affraid it will slow processing, isn't it?
I reinstalled all the applications that I use simultaneously for editing panoramas and since then the problem has not appeared.

Jakub Bauke FotoSpacery360_pl (InOut360)

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Mar 10, 2023, 10:43:18 AM3/10/23
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Unfortunately, the error returned, and before that, it was fine for some time. I don't know what it depends on. Any quick tips? I'm in the process of editing 100 panoramas for tomorrow.

Out of memory.png

This happens when using Photoshop and Bridge at the same time, but I can't afford to waste time restarting Ps and PTGui all the time, which helps for a while.

Tried with several nvidia drivers.



PTGui Support

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Mar 10, 2023, 10:57:22 AM3/10/23
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Hi Jakub,

My guess is that the error originates from the nvidia driver, and
happens because Photoshop or Bridge have already claimed GPU memory.

I've seen similar issues in the past with nvidia's drivers when
Photoshop or Lightroom were running while PTGui is stitching. It just
doesn't always work.

If the driver says 'No you cannot do this, Out of Memory', then that
will be it.

You can try reducing the amount of video memory used by PTGui (see
Options/ Advanced) or experiment with the GPU settings in Adobe's
applications.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 10/03/2023 16:43, Jakub Bauke FotoSpacery360_pl (InOut360) wrote:
> Unfortunately, the error returned, and before that, it was fine for some
> time. I don't know what it depends on. Any quick tips? I'm in the
> process of editing 100 panoramas for tomorrow.
>
> Out of memory.png
>
> This happens when using Photoshop and Bridge at the same time, but I
> can't afford to waste time restarting Ps and PTGui all the time, which
> helps for a while.
>
> Tried with several nvidia drivers.
>
>
>
> czwartek, 19 stycznia 2023 o 21:17:24 UTC+1 Jakub Bauke
> FotoSpacery360_pl (InOut360) napisał(a):
>
> Hi Joost,
> I didn't try to disable GPU acceleration, because I'm affraid it
> will slow processing, isn't it?
> I reinstalled all the applications that I use simultaneously for
> editing panoramas and since then the problem has not appeared.
>
> czwartek, 19 stycznia 2023 o 10:02:11 UTC+1 PTGui Support napisał(a):
>
> Hi Jakub,
>
> Does the problem still occur if you disable GPU acceleration?
> Perhaps
> it's related to the Quadro drivers. Otherwise I have no clue
> what could
> cause this, you have plenty of memory available.
>
> Kind regards,
>
> Joost Nieuwenhuijse
> www.ptgui.com <http://www.ptgui.com>
> > LicenseAccepted/12.18.0.Pro <http://12.18.0.Pro>: 1
> > LicenseAccepted/12.19.0.Pro <http://12.19.0.Pro>: 1
> > On 1/15/2023 1:44 PM, Jakub Bauke FotoSpacery360_pl
> (InOut360) wrote:
> > > Yes, 12.19
> > > Here are
> > > files:
> >
> https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing <https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing> <https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing <https://drive.google.com/drive/folders/1mBH5RoQVO3iCHbui91Wc3IicEaWuKJSM?usp=sharing>>
> > >
> > > niedziela, 15 stycznia 2023 o 13:19:59 UTC+1 PTGui Support
> > napisał(a):
> > >
> > > Hi Jakub,
> > >
> > > Are you using PTGui 12.19?
> > >
> > > Could you make the project available for download? I'd need
> the
> > project
> > > file and the tiffs.
> > >
> > > Kind regards,
> > >
> > > Joost Nieuwenhuijse
> > > www.ptgui.com <http://www.ptgui.com> <http://www.ptgui.com
> <http://www.ptgui.com>> <http://www.ptgui.com
> https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com>> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com>>> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer>> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer> <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer <https://groups.google.com/d/msgid/ptgui/8880d15c-57bc-46f6-afbc-e5ecbe0b1117n%40googlegroups.com?utm_medium=email&utm_source=footer>>>>.
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Jakub Bauke FotoSpacery360_pl (InOut360)

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Mar 10, 2023, 11:08:51 AM3/10/23
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Thanks Joost, I'll try to figure out what you suggest. The strange thing is that there was no such problem before, and I didn't change the hardware, I only updated the software.

Malcolm Payne

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Mar 10, 2023, 12:36:48 PM3/10/23
to PTGui Support
Hi Jakub,

For what it might be worth, I've been having problems with an Nvidia P4000 GPU on on a new Windows 11 22H2 build with both PTGui v12.20 and Capture One v23 when exporting via the GPU. Interestingly, the error reported in Capture One is OpenCL Queue Fail Out Of Resources - 79, and I wonder if that could somehow be related to your memory issues?

The crashes are frustratingly random, which has so far made it impossible to isolate a potential cause, though as far as I can tell the issue appears to be confined to those two OpenCL applications and OpenGL programs don't seem to be affected.

I'm sorry that is of no direct help with your issue, but it might be a further data point if the problems are related in any way.

Best,

Malcolm

Jakub Bauke FotoSpacery360_pl (InOut360)

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Mar 11, 2023, 4:27:25 AM3/11/23
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I experimented and it seems that reducing and properly distributing the RAM between PTGui and PS and lowering the GPU RAM usage in PTGui helped. So far the problems are gone.
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