Is there an issue with Flack?

[Dan Barrett]

I'm trying to get in and create a slice and it's just spinning forever on "Get user credential: Sent request". I forgot the password to my ssl cert, so created a new one today, but I don't think it's the problem, if I enter a wrong password it errors out immediately, but when I use the correct one I get this issue. I've tried this on multiple machines and browsers with the same result.

[Robert Ricci]

Can you provide us a few more details? Are you using the standalone copy (http://protogeni.net/flack), or one embedded in the GENI portal (or someplace else)? If you’re using the former, what facility (Emulab, etc.) is your account on?

This will help us determine what version of Flack you’re using, and what SA it’s hanging on.

Thanks!

On Aug 7, 2014, at 1:38 PM, Dan Barrett <dan.b...@gmail.com> wrote:

> I'm trying to get in and create a slice and it's just spinning forever on "Get user credential: Sent request". I forgot the password to my ssl cert, so created a new one today, but I don't think it's the problem, if I enter a wrong password it errors out immediately, but when I use the correct one I get this issue. I've tried this on multiple machines and browsers with the same result.
>

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[Dan Barrett]

I’m using the one at www.protogeni.net/flack and my credentials are from Emulab. I’ve tried both v14.100 and v17.26 with the same result. I’ve never had this problem before, but it’s been a few months since I last ran an experiment.

thanks
dan

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[Raphael Dourado]

I'm having the same problem. My credentials are also from emulab.net and I'm using http://protogeni.net/flack

Raphael Augusto Dourado.

http://www.cin.ufpe.br/~rasd2/

On Tue, Aug 12, 2014 at 3:33 PM, Dan Barrett <dan.b...@gmail.com> wrote:

I'm using the one at www.protogeni.net/flack and my credentials are from Emulab. I've tried both v14.100 and v17.26 with the same result. I've never had this problem before, but it's been a few months since I last ran an experiment.

[Jonathon Duerig]

I'll have some time to look into this tomorrow and try using my own Emulab
account.

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[Robert Ricci]

Thanks, I’m able to reproduce it now, which will help us a lot on tracking it down.

[Hussamuddin Nasir]

Just to add here, all PG -KY users had been complaining about the same
issue here too when using their KY-PG user accounts. For it looked like
the communication to the CH may be failing, thus preventing other stuff
from proceeding.

cheers,

Hussam
(Hussamuddin Nasir)

Netlab Operations Team

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[Jonathon Duerig]

I'm working on this right now. Hope to have it figured out soon.

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[Sarah Edwards]

Hi,

What's the status of this fix? We have a thread on geni-...@googlegroups.com [1] with the same issue.

Thanks,
Sarah

[1] https://groups.google.com/d/msg/geni-users/L8r40P3MzOc/HggVYoXDLXkJ

*******************************************************************************
Sarah Edwards
GENI Project Office

BBN Technologies
Cambridge, MA
phone: (617) 873-2329
email: sedw...@bbn.com

[Robert Ricci]

Our attempts to debug it are ongoing. It has been a huge pain to debug, as the problem seems to occur during SSL negotiation. We’re still working on it.

[Sarah Edwards]

Ugh. That does sound painful.

Keep us posted,
Sarah

[Jonathon Duerig]

Sara, we have applied a temporary fix. We now know the proximate cause and
we know that it tickles a bug that was hiding in Forge. We will continue
to look into a permanent fix. But the Utah ProtoGENI installation is now
available to Flack users again.

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[Hussamuddin Nasir]

works for us (PG-KY) as well now.

cheers,

Hussam
(Hussamuddin Nasir)

Netlab Operations Team

-------------------------------------------------------------------
Laboratory for Adv. Networking Phone : (859)218-0059
James F Hardymon Building Fax : (859)323-3740
301 Rose Street, Rm 237 E-mail : na...@netlab.uky.edu
Lexington, KY 40506-0495 Web : http://www.netlab.uky.edu

University of Kentucky
**********************
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[Sarah Edwards]

Hi Jon,

Thank you for the fix and for letting us know.

Cheers,
Sarah