connection reset by peer

[Josh Kidd]

Hi all

The following error message has started popping up for one of our
sites. Has anyone seen it before. It seems to happen intermittently.

Module ZPublisher.Publish, line 119, in publish
Module ZPublisher.mapply, line 88, in mapply
Module ZPublisher.Publish, line 42, in call_object
Module Shared.DC.Scripts.Bindings, line 313, in __call__
Module Shared.DC.Scripts.Bindings, line 350, in _bindAndExec
Module Products.CMFCore.FSPageTemplate, line 216, in _exec
Module Products.CMFCore.FSPageTemplate, line 155, in pt_render
Module Products.PageTemplates.PageTemplate, line 98, in pt_render
Module zope.pagetemplate.pagetemplate, line 117, in pt_render
Warning: Macro expansion failed
Warning: exceptions.KeyError: 'macro'
Module zope.tal.talinterpreter, line 271, in __call__
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 957, in do_defineSlot
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 861, in do_defineMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 957, in do_defineSlot
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 525, in do_optTag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 949, in do_defineSlot
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 861, in do_defineMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 824, in do_loop_tal
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 855, in do_condition
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 855, in do_condition
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 855, in do_condition
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 891, in do_useMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 536, in do_optTag_tal
Module zope.tal.talinterpreter, line 521, in do_optTag
Module zope.tal.talinterpreter, line 516, in no_tag
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 861, in do_defineMacro
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 957, in do_defineSlot
Module zope.tal.talinterpreter, line 346, in interpret
Module zope.tal.talinterpreter, line 586, in do_setLocal_tal
Module zope.tales.tales, line 696, in evaluate
URL: file:/home/zope/ngc/eggs/Products.Archetypes-1.5.14-py2.4.egg/
Products/Archetypes/skins/archetypes/widgets/selection.pt
Line 23, Column 12
Expression: <PythonExpr field.Vocabulary(context)>
Names:

{'container': <PloneSite at /ngc/www>,
'context': <SalesforcePFGAdapter at /ngc/www/portlet-content/
newsletter-signup/create-lead>,
'default': <object object at 0x2b1420b77200>,
'here': <SalesforcePFGAdapter at /ngc/www/portlet-content/
newsletter-signup/create-lead>,
'loop': {u'field':
<Products.PageTemplates.Expressions.PathIterator object at
0x19e91cd0>},
'nothing': None,
'options': {'args': ()},
'repeat': <Products.PageTemplates.Expressions.SafeMapping object
at 0x172cd998>,
'request': <HTTPRequest, URL=http://www.newglobalcitizens.org/
portlet-content/newsletter-signup/create-lead/base_view>,
'root': <Application at >,
'template': <FSPageTemplate at /ngc/www/base_view used for /ngc/
www/portlet-content/newsletter-signup/create-lead>,
'traverse_subpath': [],
'user': <PloneUser 'jkidd'>}

Module Products.PageTemplates.ZRPythonExpr, line 49, in __call__
__traceback_info__: field.Vocabulary(context)
Module PythonExpr, line 1, in <expression>
Module Products.Archetypes.Field, line 472, in Vocabulary
Module Products.Archetypes.utils, line 162, in mapply
Module Products.salesforcepfgadapter.content.salesforcepfgadapter,
line 669, in displaySFObjectTypes
Module Products.salesforcepfgadapter.content.salesforcepfgadapter,
line 809, in _querySFObjectTypes
Module Products.salesforcebaseconnector.salesforcebaseconnector,
line 35, in try_twice
Module Products.salesforcebaseconnector.salesforcebaseconnector,
line 226, in describeGlobal
Module beatbox.python_client, line 89, in describeGlobal
Module beatbox._beatbox, line 110, in describeGlobal
Module beatbox._beatbox, line 308, in post
Module httplib, line 810, in request
Module httplib, line 833, in _send_request
Module httplib, line 804, in endheaders
Module httplib, line 685, in _send_output
Module httplib, line 664, in send
Module httplib, line 1052, in send

error: (104, 'Connection reset by peer')

Josh

[Myroslav Opyr]

Hi,

I'd recommend you to set up parallel monitoring of connectivity between your server and Salesforce API endpoint. If you can monitor the same from several locations, you'll have indication of whether it is related to your hosting location or closer to Salesforce.

Additionally there are places like http://api-status.com/6404/116338/Salesforce-Soap-API where you can see if someone else is affected as well.

Anyway SalesForce (and network between your instance and SalesForce servers) is just other several points of failure that should be taken into consideration when designing solution.

Regards,

m.

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Myroslav Opyr   ▪   CTO   ▪    Quintagroup   ▪   http://quintagroup.com
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