Hi, d00g. Let's start by
reviewing the difference between outline order and display order.
Your tasks are saved in your
profile in an outline. If you do "collapse all" (f6 on Windows) you will
see the root items (tasks, projects and folders) in their outline order. If
you click on the triangle-shaped "twisty" in front of one of the root items
it will reveal that item's next layer of subtasks, and so on to the bottom,
or you can just hit f7 to fully expand the outline. The order that the
tasks are in, in the outline, is the outline order.
When you do a full synch (as
opposed to branch synch) to another device the procedure preserves the
outline order (as opposed to the display order, discussed below) across
devices. I have never experienced a failure to preserve outline order, I
don't recall anyone else reporting such a thing, and if it were to happen
it would mark quite a serious bug. I doubt that this is what's happening to
you.
Whenever you are looking at a
display of your tasks, the formatting and content of the display are
defined by a view. You may not have explicitly chosen a view but
it's there, controlling your display. In the left sidebar in windows
(different methods in Mobile) you can bring up the specifications
controlling your current view. One of the sections is called sort
and it controls the display order.
The sort section can call for
three types of sort order. My names for them are outline order, manual
sort, or programmed sort. In outline order the items are displayed in
exactly the same order as they are stored in the outline. In manual sort,
you drag the tasks into the order you want and they stay in that order
until you move them. In a programmed sort, you select some fields within
the item, like importance, or context, or due date and the view shows the
tasks sorted as you specify.
If you look at the sort section
of your current view definition you will see an on/off selector for manual
sort. If this is on, you are seeing your tasks in manual sort order. If it
is off, you are seeing either outline order or programmed sort. There is a
list of several sort criteria in the sort section. If manual sort is off
and the criteria all say something like (none) then you are seeing outline
order. If any of the criteria show anything other than none, then you are
seeing a programmed sort.
These sort selections do not
get propagated by synch. If you change a sort selection on one device and
you want to see it on another device, you have to make the same change on
the other device. Or you could export the changed view, copy the export
file to the other device and import it.
Also, manual sort is specific
to a view. That is, you could have two manually sorted views on the same
device, and the tasks could be in an entirely different order in each view.
Reordering tasks in one view will have no effect on the task order in the
other view.
Manual task order is synched
for only one view, the starred view. There is no way to enamel manual order
synching for any other view.
One last wrinkle: it is
unfortunately very easy to turn on manual ordering without meaning to do so
or knowing that you did.
Ok, the diagnosis: I suspect
that your tasks are actually in the same outline order on your two devices
but that the sort selection is different, causing a different display
order. Second guess: you are displaying your tasks in manual sort order and
the manual order is not propagating.
Please look at the sort order
on your two devices. If it is different, please change it to be the same.
If you are using manual order, did you are doing so intentionally, please
consider using the Starred view, which is the only one which synch the
manual order. Otherwise please consider giving up on manual sort. Using
the All Tasks view, turn off manual sort and set all of the sort criteria
to "none" and you will see the tasks in outline order. Do this on both
devices and changes to task ordet made on one device will be synched to the
other. When using drag and drop to reorder tasks, if you get a popup asking
if you are trying to enable manual sort, say "no".
Hope this helps,
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