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Win XP home SP2 - automatic update service stays disabled no matter what I do -

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enova...@aol.com

unread,
May 17, 2008, 10:49:33 AM5/17/08
to
I know there are a lot of posts on this already - and I've tried all
the suggestions on the Microsoft site -

I reinstalled Windows Update, re-registered the files it says you
shoud re-register, its enabled in my hardware profile,(which seems to
be the common answer, but that doesn't help)

Its just frustrating since it wrked fine until yesterday when I
installed a few updates from Microsoft and McAfee had a small update
it auto loaded. Then the trouble started.

I just ran a complete virus scan and it found nothing - Spyhunter and
Spybot found a few trojans that I deleted and fixed, but it's still
staying disabled.

I'm on a XP home edition so I have no policy editor or anything to
check if its disabled someplace else,

I'm still searching as it seems a lot of people seem to have this
problem, but none of the common solutions I tried works.

Thanks in advance if anyone can give me any pointers.

MowGreen [MVP]

unread,
May 17, 2008, 12:44:51 PM5/17/08
to
> I just ran a complete virus scan and it found nothing - Spyhunter and
> Spybot found a few trojans that I deleted and fixed, but it's still
> staying disabled.

Are you 100% sure that the system has been cleaned of malware ?
Please visit a reputable anti-malware forum so you can determine if this
is the case. If malware is still resident then it will continue to
disable or interfere with the updating process in order to 'protect' itself.

Read the guidelines of the forum of your choice prior to posting there :

http://aumha.org/downloads/hijackthis.zip
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial
http://aumha.net/ - Click on the HijackThis forum. Read the announcement
and the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

enova...@aol.com

unread,
May 17, 2008, 1:43:31 PM5/17/08
to
On May 17, 12:44 pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> > I just ran a complete virus scan and it found nothing - Spyhunter and
> > Spybot found a few trojans that I deleted and fixed, but it's still
> > staying disabled.
>
> Are you 100% sure that the system has been cleaned of malware ?
> Please visit a reputable anti-malware forum so you can determine if this
> is the case. If malware is still resident then it will continue to
> disable or interfere with the updating process in order to 'protect' itself.
>
> Read the guidelines of the forum of your choice prior to posting there :
>
> http://aumha.org/downloads/hijackthis.ziphttp://www.aumha.org/a/hjttutor.htm- HijackThis tutorial by Merijnhttp://www.bleepingcomputer.com/forums/index.php?showtutorial=42-
> another tutorialhttp://aumha.net/- Click on the HijackThis forum. Read the announcement
> and the stickies *first*.http://www.atribune.org/forums/index.php?showforum=9http://aumha.net/viewforum.php?f=30http://www.bleepingcomputer.com/forums/forum22.htmlhttp://castlecops.com/forum67.htmlhttp://www.dslreports.com/forum/cleanuphttp://www.cybertechhelp.com/forums/forumdisplay.php?f=25http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Her...http://gladiator-antivirus.com/forum/index.php?showforum=170http://spywarewarrior.com/viewforum.php?f=5http://forums.techguy.org/54-security/http://forums.tomcoyote.org/

>
> MowGreen  [MVP 2003-2008]
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
>
>
>
> enovak7...@aol.com wrote:
> > I know there are a lot of posts on this already - and I've tried all
> > the suggestions on the Microsoft site -
>
> > I reinstalled Windows Update, re-registered the files it says you
> > shoud re-register, its enabled in my hardware profile,(which seems to
> > be the common answer, but that doesn't help)
>
> > Its just frustrating since it wrked fine until yesterday when I
> > installed a few updates from Microsoft and McAfee had a small update
> > it auto loaded. Then the trouble started.
>
> > I just ran a complete virus scan and it found nothing - Spyhunter and
> > Spybot found a few trojans that I deleted and fixed, but it's still
> > staying disabled.
>
> > I'm on a XP home edition so I have no policy editor or anything to
> > check if its disabled someplace else,
>
> > I'm still searching as it seems a lot of people seem to have this
> > problem, but none of the common solutions I tried works.
>
> > Thanks in advance if anyone can give me any pointers.- Hide quoted text -
>
> - Show quoted text -

I ran Hijack This and there wasn't anything there that I didn't know
what it was.

I've tried the Dial-a-Fix program that was mentioned in this group -
didn't work, I've tried manually fixing registry entries according to
MS and other tech web sites - nothing
I've unistalled Update, reinstalled, rebooted over and over and still
get the same 1058 Error when I go to start it. Then it imedialtey goes
back to being disabled.

I used to keep the updates turned off mostly anyway - it just really,
really bothers me about this though. The fact can't I can't solve it
no matter what I try.

PA Bear [MS MVP]

unread,
May 17, 2008, 3:56:38 PM5/17/08
to

ERROR 1058: The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it.

See Posts #2 and #8 here:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/e6bc7c83bfa56131
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

enova...@aol.com

unread,
May 17, 2008, 4:34:13 PM5/17/08
to
On May 17, 3:56 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> enovak7...@aol.com wrote:
> > On May 17, 12:44 pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> >>> I just ran a complete virus scan and it found nothing - Spyhunter and
> >>> Spybot found a few trojans that I deleted and fixed, but it's still
> >>> staying disabled.
>
> >> Are you 100% sure that the system has been cleaned of malware ?
> >> Please visit a reputable anti-malware forum so you can determine if this
> >> is the case. If malware is still resident then it will continue to
> >> disable or interfere with the updating process in order to 'protect'
> >> itself.
>
> >> Read the guidelines of the forum of your choice prior to posting there :
>
> >>http://aumha.org/downloads/hijackthis.ziphttp://www.aumha.org/a/hjttu...

> >> HijackThis tutorial by
> >> Merijnhttp://www.bleepingcomputer.com/forums/index.php?showtutorial=42-
> >> another tutorialhttp://aumha.net/-Click on the HijackThis forum. Read

> >> the
> >> announcement
> >> and the stickies
> >> *first*.http://www.atribune.org/forums/index.php?showforum=9http://aumha.net/...
> See Posts #2 and #8 here:http://groups.google.com/group/microsoft.public.windowsupdate/browse_...

> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.net/- Hide quoted text -

>
> - Show quoted text -

for post #2) I tried that simple hardware profile change - and that
is NOT the problem. Its enabled just fine. I even disabled it, saved
and then enabled in case it was stuck. That didn't work.

for post #8) Tried all that as well - all the registry entries seems
there, I did everything it said and it still wont work.

PA Bear [MS MVP]

unread,
May 17, 2008, 4:51:51 PM5/17/08
to

> for post #2) I tried that simple hardware profile change - and that
> is NOT the problem. Its enabled just fine. I even disabled it, saved
> and then enabled in case it was stuck. That didn't work.
>
> for post #8) Tried all that as well - all the registry entries seems
> there, I did everything it said and it still wont work.

1. When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

Do NOT attempt to interpret the log on your own!

2. Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.


--
~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

enova...@aol.com

unread,
May 17, 2008, 5:28:25 PM5/17/08
to
On May 17, 4:51 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> enovak7...@aol.com wrote:
> > On May 17, 3:56 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> >> enovak7...@aol.com wrote:
> >>> On May 17, 12:44 pm, "MowGreen [MVP]" <mowgr...@nowandzen.com> wrote:
> >>>>> I just ran a complete virus scan and it found nothing - Spyhunter and
> >>>>> Spybot found a few trojans that I deleted and fixed, but it's still
> >>>>> staying disabled.
>
> >>>> Are you 100% sure that the system has been cleaned of malware ?
> >>>> Please visit a reputable anti-malware forum so you can determine if
> >>>> this
> >>>> is the case. If malware is still resident then it will continue to
> >>>> disable or interfere with the updating process in order to 'protect'
> >>>> itself.
>
> >>>> Read the guidelines of the forum of your choice prior to posting there
> >>>> :
>
> >>>>http://aumha.org/downloads/hijackthis.ziphttp://www.aumha.org/a/hjttu...
> >>>> HijackThis tutorial by
> >>>> Merijnhttp://www.bleepingcomputer.com/forums/index.php?showtutorial=42-
> >>>> another tutorialhttp://aumha.net/-Clickon the HijackThis forum. Read
> assistance from an expert.  **Post your log tohttp://forums.spybot.info/forumdisplay.php?f=22,http://castlecops.com/forum67.html,http://forums.subratam.org/index.php?showforum=7,http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

> by an expert in such matters, not here.**
>
> Do NOT attempt to interpret the log on your own!
>
> 2. Start a free Windows Update support incident request:https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary.
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site:http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net- Hide quoted text -

>
> - Show quoted text -

I popped off an email to the MS support site to see what they have to
say. I will try the Hijack.

JohnnyBoy75

unread,
May 20, 2008, 5:36:46 PM5/20/08
to
I'm experiencing the same problem.

Windows XP SP2

I used Spy Sweeper, Windows Defender, Ad-Ware, Hijack this, SmithfraudFix,
cleaned Run entries in registry and ran automatic update fix using the inf.

I also get fling.com website when I launch IE.

I going to wipe the OS and re-do the entire laptop

Balkor

unread,
Dec 17, 2008, 4:55:02 PM12/17/08
to

"JohnnyBoy75" wrote:

The list of things I have gone through to resolve virus/malware/trojan/virii
what ever special word you wana use LOL

disabled system restore
HiJackThis with castlecops but three (vundo)

insequence I ran (in safemode)
ath-cleaner
ccleaner
malwarebytes
symantec antivirus
SUPERAntiSpyware
HiJackThis

booted in normal mode
online to live care online virus cleaner
Stopzilla
malwarebytes
AVGas
atf-cleaner
ccleaner
HiJackThis

Virii all gone but I can now do updates surf without issue (not my computer
... hehe I know better then to use progs like LimeWire, Kazza, bearshare and
all that other virus riden junk) The issue is that I have run services.msc
and start automatic updates everytime I reboot the computer


shadowsgirl

unread,
Oct 16, 2009, 9:40:43 AM10/16/09
to

You will need to reformat your hard drive to fix this problem. (I assume
you have already turned off the "System Restore" feature BEFORE running
your virus scans...viruses hide in "System Restore". But that is the
only way I know to fix Windows Update once you have been hit by this
problem.


--
shadowsgirl
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/windows-update/970067.htm

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