Hello Cristian,
I'm Michael from IMA SDK Team. Thank you for reaching out to us.
Would you be able to share to us the steps to reproduce the same behavior? Kindly indicate things to consider when trying to replicate the issue. A screen recording of the procedure and the behavior should greatly help in better illustration of the issue.
Additionally, for the sample app, it appears that what is attached is only the html file and not the whole sample app. Are you referring to our basic sample app here? If not, please provide the whole sample app that can replicate the issue.
Regards,
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Hello Cristian,
Thank you for responding back to us.
I have followed the steps you provided and the screen recording you have shared. However, I was still unable to replicate the error on my end. Before I raised this issue to the rest of our team, would you be able to confirm if there are any other additional steps I might be missing or things to consider so I can see the same behavior as you?
Regards,
Hello Cristian,
Thank you for responding back to us. I was now able to replicate the same behavior on my end and have raised the issue to our wider team for further insights. We will get back to you on this thread the soonest we received more information.
Regards,
Hello Cristian,
Our team have reproduced the issue and is working on the expected behavior for this sort of set up. However, we cannot share any more information more than that as of this time as it needs further investigation. Rest assured that once we have more information we will notify you on this thread.
Regards,
Hello Gulab,
Thank you for reaching out to us. It appears that you are posting on an existing thread without full context of your concern. Are you having any issues with the SDK? If the issue is not related on the topic on this thread, we would recommend opening up new thread for your concern for better tracking of the issue.
Regards,
Hello all,
Hope you are doing well. I just want to get back here to let you know that a fixed has been released for this issue. Let us know should you still encounter the same.