Al instalar Ica-atom tengo 500 Internal Server Error

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Ricardo Asebey

Dec 6, 2018, 6:22:48 PM12/6/18
to AtoM Users
Antes de instalar el Ica -atom 1.3.1. Instale el Xampp v.3.2.2 para windows 7 de 32 bits

Luego de haber descomprimido el Ica-Atom 1.3.1 en la carpeta archivo, lleve la carpeta como dice al directorio c:/xampp/htdocs/archivo. 
Hice la prueba del xampp en mi navegador con la direccion  http://localhost y funciona
También he creado la Base de Datos icaatom en mysql con un usuario 
Pero cuando trato de abrir el icaatom desde el navegador (localhost/archivo)  sale este error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at postmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 302 Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.37 (Win32) OpenSSL/1.1.1 PHP/7.2.12 Server at localhost Port 80

Agradezco de antemano cualquier ayuda que me permita resolver este problema

Ricardo Asebey Claure

Dan Gillean

Dec 7, 2018, 11:10:14 AM12/7/18
to ICA-AtoM Users
Hola Ricardo, 

ICA-AtoM version 1.3.1 is a legacy release that is no longer being developed or maintained. We strongly recommend that you consider installing AtoM2 instead - our current release is AtoM 2.4.1

If you are looking to set up a local test instance on a Windows computer, we also maintain the AtoM Vagrant box, which provides a much easier way to create a local installation than using Xampp. This post has further details: 
If you do intend to keep using ICA-AtoM and XAMPP, please know that we are limited in the support we can provide. As I said, we do not develop or maintain ICA-AtoM 1.x anymore, and we have never fully tested or supported installing AtoM using XAMPP. However, you can find many other guides, tips, and troubleshooting suggestions in the forum - see for example: 
In terms of troubleshooting your issue, here are some general suggestions: 

First, whenever you encounter a 500 error, you should first look at the webserver error logs to learn more about the issue. If you are using Apache, or another webserver, you may have to search online for information on how to access the error log - it also will depend on the particular configuration of your installation. For most Apache web server installs, the following should work:
  • sudo tail -f /var/log/apache2/error.log
The 302 error is essentially a redirect, and may suggest that there is something in your server configuration that is not correct. See this post for general suggestions on resolving 302 messages: 
Good luck! And remember, please consider installing AtoM 2 instead! It is also open source (released under the same A-GPLv3 license), created and maintained by the same team, and much of the underlying code is identical. However, the search index has been improved, the user interface has been redesigned, many long-running tasks are now supported by a job scheduler so they will not time out in the browser, and there are many new features, bug fixes, and enhancements. Additionally, the documentation has been completely rewritten. Learn more here: 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.

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