iAuditor template change error

[Anonymous]

Hi, I created a few templates in the first version of iAuditor and have not updated them since the Version 2 role out. I have signed in to my profile using my email address I created them under, (even though it doesn't show my name in the welcome menu anymore) and when I try to re-upload a change to my template, it gives me an "Error: you do not have permission to modify this template in the cloud." Is there another place I am supposed to sign into? I don't remember needing have a password or anything.

[SafetyCulture]

Hi, There is an issue with the cloud and device ID's that we are working on at the moment. We hope to have this resolved very soon and will post an update on here once it is resolved.

I'm sorry for the inconvenience this is causing and can assure you we are working hard to get through these 2.0 teething issues as quickly as possible. This has been the first major update of the app, which involved a ground up rebuild, so from here on, there will only be incremental updates.

Thank you for your understanding.

Regards,

Tony

[Safety Culture]

We have found a work around solution for this issue until it's fixed.

You can find the detailed instructions here.

Regards,

Tony