Unable to create Video Creative - missing feature VIDEO_CREATIVES_VIDEO_SOURCE_URL

[Joakim Lundberg]

Hi,
I am using The Java API v202411.

I have read some forums and understand that uploading a video creative directly from file (like an image asset for an ImageCreative) is not yet supported directly via API. See for example 
https://groups.google.com/g/google-doubleclick-for-publishers-api/c/wgNLTIauXTI/m/DNQvUA-8AAAJ
and
https://groups.google.com/g/google-doubleclick-for-publishers-api/c/yUIGc2645MQ/m/Wx7u_ebuAAAJ

In the API docs and examples there is however an example with VideoCreative where a video source Url is used so I have tried to use this but without luck.

Trying to create a Video Creative like the code below will give me the following error
[FeatureError.MISSING_FEATURE @ [0].videoSourceUrl; trigger:'VIDEO_CREATIVES_VIDEO_SOURCE_URL']

I have tried to find a solution and it seems that there may be some feature that needs to be added on my Google Ad Manager account? Or am I wrong? What am I missing?

Code example to create video creative
VideoCreative creative = new VideoCreative();
creative.setName("Test name");
creative.setAdvertiserId(/*valid advertiser Id is used here*/);
creative.setSize(/*Create one valid size here*/);
creative.setDestinationUrlType(DestinationUrlType._NONE);
creative.setVideoSourceUrl(/* I have for example tried with https://storage.googleapis.com/interactive-media-ads/media/android.mp4 */);
creative.setDuration(10000); /*Not sure if I need to set this, I first tried without but same result */

So in my code I do set video source url but is there something in my account I need to permit or is this feature just not added yet even if it is available in API?

[Ad Manager API Forum Advisor]

Hi,

Thank you for contacting the Ad Manager API support team.

Based on the information provided, I understand that you are getting '[FeatureError.MISSING_FEATURE @ [0].videoSourceUrl; trigger:'VIDEO_CREATIVES_VIDEO_SOURCE_URL']' error which means video feature is not enabled in your network.I would recommend you to contact your Google Technical Account Manager (TAM) representative in order to discuss enabling the missing feature in your network so that you would be able to create video creative with video source url. Please refer to this help article on how to enable features in UI. If you do not have a TAM assigned to you then, I would recommend you to reach out to the publisher support team via the Ad Manager Help Community to enable features in your network on your behalf.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vH07Q:ref" (ADR-00287052)

Thanks,
 

Ad Manager API Team

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[Joakim Lundberg]

Hi and thank you for quick reply. I have an admin user to our Google Ad Manager but I can not find any setup where I can enable/disable this video upload feature.

Do you mean that I will have to contact someone at Google to enable this feature?

[Ad Manager API Forum Advisor]

Hi,

 Please refer to this help center article on how to enable features in UI.

[Joakim Lundberg]

Thank you for trying to help but when signing in to Ad Manager as an administrator and going to the Admin -> Global Settings -> Features there is only two options

1) Guaranteed roadblocks

Enables the "All" option in your display creative settings, which only serves a line item if all assigned creatives can be served on the same page. This feature only works on pages tagged with Google Publisher Tags (GPT) using single-request mode.

2) Auto-name creatives

Allows you to set up a default automatic naming format for new creatives. It can include information about the creative, such as the size, the advertiser name, and the creative type.

None of those seem to be related to being able to upload video with a video source URL. Could you specify what feature I need to enable?

[Ad Manager API Forum Advisor]

Hi,

I would recommend you to reach out to the publisher support team via the Ad Manager Help Community to enable features in your network on your behalf.