at com.google.unity.ads.Interstitial$1.run(Interstitial.java:69)
I have tried Force Resolve in Unity and this does not fix the issue, as well as deleting and reimporting all of the third party packages. Does anybody know where I should start looking to fix the issue? I am not very familiar at all with Android so I am not sure where to even look.
Hi there,
Thank you for reaching out to us.
Were you able to replicate this issue in our sample apps using our unity package? If yes, can you share the steps on how to replicate it for us to investigate this further in our end.
Also, could you please provide the following details via Reply privately to author option or send it directly to mobileads...@gmail.com?
Regards,
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Hi there,
Thank you for the full detailed replication steps. My way of adding the sample app is a little bit different from yours so I will state how I got the Facebook adapter to work with Interstitial loading, showing and destroying without crashing.
Hi there,
Thank you for reaching out to us.
I'm working with Aryeh and will be assisting you today. With regard to your recommendation, as my colleague mentioned that it's impracticable to publish specific requirements for each unity package update and it seems that it happens on case to case basis. With that, we still want to thank you for your recommendation for the team.
Regards,
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Hi there,
Thank you for reaching out to us.
Were you able to upgrade to newer Unity version and still encountered crashes when importing FB AdNetwork into your project? Also, are you able to try what my colleague steps in adding the sample app and got the Facebook adapter to work with Interstitial loading, showing and destroying without crashing?
Regards,
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Hi Alex,
Thank you for your response.
I work with Aryeh and will be assisting you today. Could you please create a new thread regarding this issue for us to track it better and for other user to use the thread when they face the same problem. Also, for us to investigate further the crashes happened using GoogleMobileAds-native.unitypackage package, could you please provide the following details via Reply privately to author option or send it directly to mobileads...@gmail.com?
Regards,
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Hi there,
Thank you for your response.
I could see that you've created a new thread with the same error logs presented on this existing thread. Have you tried the solution steps that my colleague made? If so, please let me know if the issue still persists.
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