AdMob App ID changed. Original, new: (nil), ca-app-pub

[Hoa Duong]

Hi there, we try to execute the Rewarded example in xcode and we have this stack trace (just below) wich return finaly " Rewarded ad failed to load with error: Request Error: No ad to show". We have follow exactly prerequisites. Please guide me to solve this problem. Thanks

2021-06-13 06:39:28.715570+0700 RewardedVideoExample[5090:982997]  - <Google>[I-ACS025031] AdMob App ID changed. Original, new: (nil), ca-app-pub-xxxxxx...~xxxx...

2021-06-13 06:39:28.760163+0700 RewardedVideoExample[5090:982996] [NetworkInfo] Signal strength query returned error: Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied", descriptor: <CTServiceDescriptor 0x28015a7a0, domain=1, instance=1>

2021-06-13 06:39:28.919030+0700 RewardedVideoExample[5090:983009] [MC] System group container for systemgroup.com.apple.configurationprofiles path is /private/var/containers/Shared/SystemGroup/systemgroup.com.apple.configurationprofiles

2021-06-13 06:39:28.919483+0700 RewardedVideoExample[5090:983009] [MC] Reading from public effective user settings.

2021-06-13 06:39:29.492906+0700 RewardedVideoExample[5090:982998]  - <Google>[I-ACS023007] Analytics v.80000000 started

2021-06-13 06:39:29.493341+0700 RewardedVideoExample[5090:982998]  - <Google>[I-ACS023008] To enable debug logging set the following application argument: -APMAnalyticsDebugEnabled (see http://goo.gl/RfcP7r)

2021-06-13 06:39:29.535883+0700 RewardedVideoExample[5090:982996]  - <Google>[I-ACS800023] No pending snapshot to activate. SDK name: app_measurement

2021-06-13 06:39:29.697755+0700 RewardedVideoExample[5090:982996]  - <Google>[I-ACS023012] Analytics collection enabled

Rewarded ad failed to load with error: Request Error: No ad to show.

Rewarded ad failed to load with error: Request Error: No ad to show.

[Google Mobile Ads SDK Developers]

Reposting the last inquiry (https://groups.google.com/g/google-admob-ads-sdk/c/U60i3UCvxpc) from the forum as it wasn't routed to our support queue. 

Regards, 

 

Princess Pamela Pineda  

Mobile Ads SDK Team

[Hoa Duong]

  Hi there, we try to execute the Rewarded example in xcode and we have this stack trace (just below) wich return finaly " Rewarded ad failed to load with error: Request Error: No ad to show". We have follow exactly prerequisites. Please guide me to solve this problem. Thanks

2021-06-13 06:39:28.715570+0700 RewardedVideoExample[5090:982997]  - <Google>[I-ACS025031] AdMob App ID changed. Original, new: (nil), ca-app-pub-xxxxxx...~xxxx...

2021-06-13 06:39:28.760163+0700 RewardedVideoExample[5090:982996] [NetworkInfo] Signal strength query returned error: Error Domain=NSPOSIXErrorDomain Code=13 "Permission denied", descriptor: <CTServiceDescriptor 0x28015a7a0, domain=1, instance=1>

2021-06-13 06:39:28.919030+0700 RewardedVideoExample[5090:983009] [MC] System group container for systemgroup.com.apple.configurationprofiles path is /private/var/containers/Shared/SystemGroup/systemgroup.com.apple.configurationprofiles

2021-06-13 06:39:28.919483+0700 RewardedVideoExample[5090:983009] [MC] Reading from public effective user settings.

2021-06-13 06:39:29.492906+0700 RewardedVideoExample[5090:982998]  - <Google>[I-ACS023007] Analytics v.80000000 started

2021-06-13 06:39:29.493341+0700 RewardedVideoExample[5090:982998]  - <Google>[I-ACS023008] To enable debug logging set the following application argument: -APMAnalyticsDebugEnabled (see http://goo.gl/RfcP7r)

2021-06-13 06:39:29.535883+0700 RewardedVideoExample[5090:982996]  - <Google>[I-ACS800023] No pending snapshot to activate. SDK name: app_measurement

2021-06-13 06:39:29.697755+0700 RewardedVideoExample[5090:982996]  - <Google>[I-ACS023012] Analytics collection enabled

Rewarded ad failed to load with error: Request Error: No ad to show.

Rewarded ad failed to load with error: Request Error: No ad to show.

[Mobile Ads SDK Forum Advisor]

Hi there,

Thank you for reaching out to us.

With regard to your concern, that error that you're getting usually occurs when there is no ads as of the moment your app requested an ad. For ad serving issue, we recommend reaching out to the Product Support Team as the product specialists there can better assist you in this.

As an aside, I have to mask your post as it contains sensitive information. Please refrain from posting sensitive information like Ad Unit ID in the forum. Moving forward, if you want to share anything with us, you can use the "Reply Privately to Author" option to share the details privately. Below is the copy of your post scrubbed.

Hi There, Currently, we check the application and still have the same error as above, hope for your help soon, detailed information about advertising id:
app ID:
ca-app-pub-***~***
rewarded 
ca-app-pub-***/***

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2IvlAp:ref

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for reaching out to us.

For us to proceed with the investigation, kindly provide us the app ID privately. You can provide it via reply privately to author option.

On the other hand, I've deleted your post as it contains private information.

Regards,

Mobile Ads SDK Team

​​​​​​​

ref:_00D1U1174p._5004Q2IvlAp:ref

[Mobile Ads SDK Forum Advisor]

Hi Jesse,

Thank you for reaching out to us.

If you're encountering no ad to show in your end using your ad unit ids, this might be because your app for both iOS and Android are still under review with the status "getting ready" and has limited ad serving. This status means that they are still reviewing your app and usually takes a couple of days, but in some cases we may require more time to evaluate your app. We suggest reaching out to the product support team using this link (https://support.google.com/admob/thread/new?hl=en) to assist you further in this.