Re: [Everest-ERP] Digest for everest-erp@googlegroups.com - 4 Messages in 2 Topics

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Carl Camelo

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Feb 21, 2013, 4:29:05 PM2/21/13
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We are also running Everest 5.0.2.6 on a Windows Server 2003 box.  All of our client workstations run Win 7 Pro.  Our local users run the local Everest client, and our remote uses access Everest via our Terminal Server. 
 
The problems we have:
The local users who run the local Everest client sometimes experience a loss of communication between the application server and the database server which brings down their session. We rarely experienced this problem when the workstations ran XP.  When printing home-grown Crystal reports as well as printing Everest delivered reports using the local Everest client, landscape reports will print in portrait unless manual intervention is used.  This printing problem does not occur if access to Everest is via the Terminal Server.  Otherwise, Everest is running as it always did when we used XP workstations.  We have been off Everest maintenance for over a year, and have had great results with GreeneStep support.
 
Carl

On Fri, Feb 15, 2013 at 8:45 AM, <evere...@googlegroups.com> wrote:

Group: http://groups.google.com/group/everest-erp/topics

    sgk...@gmail.com Feb 14 05:18PM -0800  

    Hi,
     
    Does anyone running Everest 5.0.2.6 on Terminal server? We've been running
    for awhile as an alternative to our desktops but found many reports gave
    error 588 sometimes with different error messages like issue with CZdll or
    printer is busy.
     
    I like to know If you have experience moving into Wins7 Pro. as well.
    Everest indicated that Wins 7 Pro is not compatible with 5.0.2.6.
     
    Thanks in advance.
     
    Steve

     

    Torbett <tor...@gmail.com> Feb 15 07:08AM -0500  

    Been running it for over a year I think. Win7 Pro on all stations. Never 1
    problem.
     
    Everest is not keeping up to date to save on their internal costs they have
    told us... this too the reason for V6 not tested for server 2008 Small
    Business platform. They only authorize it for the full blown $5,000
    product. (small biz version about $600.00) Thanks Everest. Keep pushing us
    away.
     
     
    --
    C Torbett Crocker
    @JacksonDriving

     

    sgk...@gmail.com Feb 14 05:07PM -0800  

    Hi Jimmy,
    I just join the group! We use Everest in house (but not Everest's POS) and
    we manufacture POS machines as well. Our website
    http://www.posiflexusa.com/ has a lot of information on our product. If you
    want I can have someone contact you.
     
    Steven K.
     
    On Tuesday, January 29, 2013 6:57:06 AM UTC-8, James Daugherty wrote:

     

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Carl Camelo

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Feb 21, 2013, 4:31:29 PM2/21/13
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Forgot to mention: our Win 7 Pro is 64-bit version.
 
Carl

Matthew Merhaut

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Feb 22, 2013, 9:27:27 AM2/22/13
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How much does GreeneStep Support cost?

Joseph Pierce

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Feb 22, 2013, 4:49:16 PM2/22/13
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Matthew:

 

I am not sure.  I believe they quote per project.  But, they are on the forum so they should respond.  If not you can email sun...@greenestep.com.

 

-Joe

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sgk...@gmail.com

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Feb 27, 2013, 1:15:03 PM2/27/13
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Hi NCI,

We have quite a bit of issues but not the loss of communication so far. We don't get the print issue either. 
we have issue with system error 87 about parameter is not correct after we save a Task. Another one is Access violation at address xxxxxx in modulr "Everest.exe". Read of address 000000F4. I have seen this error in WinsXP Pros as well.

Steve

Torbett

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Feb 28, 2013, 5:23:00 AM2/28/13
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Greenstep Support... they still wont help us with work they did for us and we paid thousands for it and I know they are reading these emails. But if u left Everst they are about all you have. Hope you never ask for warranty type support and its outside their scope cause the person that did the original work is no longer with them.
--
C Torbett Crocker
 
 

Kevin Tinkelman

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Feb 28, 2013, 9:20:13 AM2/28/13
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Hi all,

Not sure where greenstep went wrong with you Torbett,

 

I just want to add another perspective here.

 

Have used Greenstep on a bunch of projects, and their pricing, timing, follow-up, and warranty have all been better than I expected. 

 

I agree with you Torbett they are one of the only players in town outside of Everest themselves, so they could really take advantage of that fact, and I have found that not to be the case.

 

In fact, they have answered many question at no cost, and have always made themselves available.

 

In an emergency, they will be there for all of us.

 

 

 

Sincerely,

 

Kevin

 

Kevin Tinkelman

Kevins Wholesale LLC

Managing Director

570.344.8985 Ext.205

 

From: evere...@googlegroups.com [mailto:evere...@googlegroups.com] On Behalf Of Torbett
Sent: Thursday, February 28, 2013 5:23 AM
To: evere...@googlegroups.com
Subject: Re: [Everest-ERP] Digest for evere...@googlegroups.com - 4 Messages in 2 Topics

 

Greenstep Support... they still wont help us with work they did for us and we paid thousands for it and I know they are reading these emails. But if u left Everst they are about all you have. Hope you never ask for warranty type support and its outside their scope cause the person that did the original work is no longer with them.

Info Akute

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Feb 28, 2013, 11:03:47 AM2/28/13
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Hi All,
We are providing support on Everest. If any one required support/ customization please drop an email.

In...@akutesoft.com
www.akutesoft.com

Eddie Walters

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Feb 28, 2013, 11:16:30 AM2/28/13
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There is another company called info-sourcing that does support Everest. I’ve used them to do some DB trimming but nothing more than that so far. I do not know what their capabilities as for as mods and such, but at least it’s another option to check out.

Harsha Sarjapur

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Feb 28, 2013, 12:11:48 PM2/28/13
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Hey Eddie,

Thanks for dropping our name into this, we don't participate actively on this forum since few customers are opinionated, however wanted to address the question about our capabilities so it could help others.

1. We have been providing Everest support and customization's for last 8 yrs in US/India
 2. We primarily work with Ecommerce companies and cover all areas of integration SEO, SEM, Google, eBay, Amazon, 3rd party shopping carts
3. We have EDI integration with SPS Commerce and Payment gateway with Authorize.Net solution 
4. We are the only ones supporting flagship product Everest Standard or Accware ohh yeah it works grt even now :) 
5. We are re-sellers for Interprise Suite and have customers migrated from Everest & if your interested we cld talk further
6. We have dedicated support for Everest through our support portal www.MyErpHelp.com 

I hardly get time to update my blog http://everestsoftware.blogspot.com/ and we got legal emails from Versata for having this blog since it has trademark "Everest Software" and we dealt with it too. 

We don't have Everest source code and we don't need it, neither the SDK. We work directly with your database and customize/integrate.

We are blessed to have good list of customers with long term relationship and have used our services with wow factor, we would like to serve any new customers willing to work based on time and material basis.

Thank you for your time.

Regards

Harsha Sarjapur
Co-Founder & Director

 

InfoSourcing Inc,

Tel: 703-831-1973 Extn: 1

Fax: 408-716-2743
Email: In...@Info-Sourcing.com
Web: www.Info-Sourcing.com
ERP Support: http://www.MyERPHelp.com
Leading Solution Provider for ERP Softwares for Small and Medium Business

Torbett

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Feb 28, 2013, 12:59:19 PM2/28/13
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Glad they work for you. Not the same for everyone and I'm just trying to give a heads up to everyone. We worked with them for a long time, have given them ample opportunities to step up to the plate. They continue to refuse to do so and hope someday they will stand behind their work or give me a refund. 
 
Only fair?

Torbett

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Feb 28, 2013, 2:33:02 PM2/28/13
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I have gone to your website and cant find where you are located, what's that about?  Looks like India?
 
How many Everest clients do you have?

C Torbett Crocker
 
 

Tom

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Feb 28, 2013, 2:38:55 PM2/28/13
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Singapore?

Torbett

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Mar 1, 2013, 5:42:08 AM3/1/13
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I was trying to get the advertiser to answer since their site is misleading and their statements unfounded...
 
I think this site needs some kind of control as to who is allowed to monitor and join it.

Info Akute

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Mar 1, 2013, 5:58:40 AM3/1/13
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Hi All,
We are providing support from india

www.akutesote.com
John

Torbett

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Mar 1, 2013, 6:15:17 AM3/1/13
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Could you please respond to the rest of the question, How many Everest clients do u have? How long have you been providing  Everest support?
 
Thank you.


Info Akute

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Mar 1, 2013, 6:23:32 AM3/1/13
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Hi Torbett ,
Can i have your official email id i will provide you all details.p
We have few active clients whome we are providing support with timely and cost efficiently . We have 5+ years experience on Everest ERP.

John

Sent from my iPhone

Paul Mandeltort

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Mar 1, 2013, 9:53:30 AM3/1/13
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Tough crowd!

Thanks,

--Paul
(from mobile)
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