Restrict a user to only working with support tickets for a specific customer group.
The customer structure is a bit complex.
Level 1 - head office. 1 Group record
Level 2 - regional office. 12 Group records
Level 3 branch offices 5-7 Customer records per region
1. I set up a special user for this
2. Setup a specific role for this function
3. In permissions manager I setup a record for support tickets for this role
What I cannot setup is a User Permission Restrictions record
Is there a way to achieve what I want todo.
Thanks for your help
John
Great,will forward to hearing when installed.
John
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