Sara,
You might also try explicitly setting the E-Prime resolution to
something else, e.g., 800x600, or 1024x768, or 1280x800. Look at
settings in Windows to see what resolutions your system might allow.
Beyond that, you could also fiddle with the color bit depth, etc.
If all that fails, you might submit this to PST Support.
-- David McFarlane
On 2017-11-02 12:37 PM, Sara Gallant wrote:
> Hi all,
>
> I am having a similar issue to Ed. I receive the same error:
>
> "An error occurred while attempting to open the devide
>
> Devide Name: Display
> Error: 0x000003ec
> Message: 'Unable to set display mode 0x80004001'
>
> Line: 1269
> Error Number: 10051"
>
> However, when I edited the Display resolution to match the desktop
> resolution at runtime, it did not resolve the issue. Would anyone happen to
> have other troubleshooting suggestions?
>
> Thank you,
> Sara
>
> On Tuesday, July 23, 2013 at 9:03:54 AM UTC-7, Edward Justin Modestino,
> Ph.D. wrote:
>>
>> Hello all,
>> I have just started with E-prime2 with a new laptop (Toshiba Satellite
>> L855 running Windows 8). I have been following the tutorial in the
>> "Getting Started Guide". Everything ran smoothly up to page 38, even
>> generating a script for the example task. However, when I attempted to run
>> the experiment (page 39), I was given the following error:
>>
>> *Runtime Error*
>> *The following error occurred:*
>> *An error occured while attempting to open the device.*
>>
>> *Device name: DisplayError 0x000003ec*
>> *Message: 'Unable to set display mode: 0x80004001'*
>> *Line 958*
>> *Error number 10051*
>>
>> *Output window:*
>> *Error: 0x000003ec*
>> *Message: 'Unable to set display mode: 0x80004001'*
>>
>> I have looked at the script.
>> *Line 958 of the script reads:*
>> *Display.Open DisplayDisplayDeviceInfo*
>>
>> *I have gone through Chapter 7 of the guide through the Troubleshooting
>> section (starting on page 89.) There is nothing there to help me. I have
>> searched this list for this error and been unable to find it. Perhaps I am
>> using the wrong terms to search this archive.*
>>
>> *Can someone please tell me how to fix this display error to get the
>> program working?*
>>
>> *Thanks so much!*
>> *Ed Modestino*
>>
>>
>>
>