WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down

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James

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May 9, 2013, 5:55:54 AM5/9/13
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I have a WD Scorpio Blue 640GB WD6400BPVT which spins up, beeps 4 times then spindle powers down. The beeps are in a particular pattern of 3 fast beeps, slight pause then 1 beep. After 5 or so seconds the process repeats. I can hear and feel the motor spinning so stiction out of equation. I removed the PCB and noticed a tinge of brown colour on outer copper pin contacts for heads on the PCB. I’m thinking a heat issue and possibly suspect board. Am I on the right track please?

James

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May 9, 2013, 7:28:18 AM5/9/13
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I forgot to mention I tried cleaning the contacts but the symptoms persist. I'm still leaning towards a controller board but also curious if the heads may have lodged in the ramp. Is this known to occur with this particular drive? The owner has not dropped it as far as I am aware so I can not see this being the case. I will resist opening the drive unless its an absolute last resort.

dradra

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May 10, 2013, 6:33:04 AM5/10/13
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Hi folks

It appears my second thought was correct, the heads were lodged in the park ramp. Not sure if the platters have been scored in any way as I cannot see any residue inside the drive, however I do realize though that does not mean all is well. Will try to source a donor for heads, transplant and hope for the best. I also managed to retrieve the separated head slider (fat load of good it will do though).

 

Please don’t roast me for this comment, I know there are some very knowledgeable people in this group and that is why we join to learn from you, but if a drive has two platters will a head stack from another of different capacity with two platters interchange? I cannot recall from Scott’s class or his curriculum if the pre-amp is married to the capacity of the drive?

 

I’m also still looking to purchase a deepspar does anyone have one for sale?

 

Have an great weekend everyone.

 

Jamie

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sup...@rambuscomputers.co.uk

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May 10, 2013, 6:42:47 AM5/10/13
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DCM info might not be required. 

Loki

Sent from my iPhone 4S

dradra

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May 10, 2013, 7:12:30 AM5/10/13
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Thanks Loki will check that out.

Alandata Recovery

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May 10, 2013, 12:59:50 PM5/10/13
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Your asking if you can use heads from a drive with same platters but different capacity.

If the actual platter density has changed then I wouldn't expect the heads to swap.
We match the dcm and everything else as close as possible first.

However...something that does work is using heads from the next larger model.

Example: we have a drive with 2 platters and 3 heads and capacity is 300gb - 100gb per platter.
So we buy the same model with 400gb  and we get a 4 head head stack - that will work for 3 and 4 head recoveries...

I hope this helps...


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dradra

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May 10, 2013, 10:39:17 PM5/10/13
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Using heads from the next larger drive makes perfect sense. Thanks for letting me know that. I appreciate the help.

 

 

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Alandata Recovery
Sent: Saturday, May 11, 2013 02:30
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down (solved)

 

Your asking if you can use heads from a drive with same platters but different capacity.

If the actual platter density has changed then I wouldn't expect the heads to swap.
We match the dcm and everything else as close as possible first.

However...something that does work is using heads from the next larger model.

Example: we have a drive with 2 platters and 3 heads and capacity is 300gb - 100gb per platter.
So we buy the same model with 400gb  and we get a 4 head head stack - that will work for 3 and 4 head recoveries...

I hope this helps...

 

--
Alandata Data Recovery -  (949)287-3282  
"Cleanroom Data Recovery of RAID, VMware, NAS, Linux, Tape, Disk, Forensics"


On Friday, May 10, 2013 3:33:04 AM UTC-7, James wrote:

Hi folks

It appears my second thought was correct, the heads were lodged in the park ramp. Not sure if the platters have been scored in any way as I cannot see any residue inside the drive, however I do realize though that does not mean all is well. Will try to source a donor for heads, transplant and hope for the best. I also managed to retrieve the separated head slider (fat load of good it will do though).

 

Please don’t roast me for this comment, I know there are some very knowledgeable people in this group and that is why we join to learn from you, but if a drive has two platters will a head stack from another of different capacity with two platters interchange? I cannot recall from Scott’s class or his curriculum if the pre-amp is married to the capacity of the drive?

 

I’m also still looking to purchase a deepspar does anyone have one for sale?

 

Have an great weekend everyone.

 

Jamie

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of James
Sent: Thursday, May 09, 2013 20:58
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down

 

I forgot to mention I tried cleaning the contacts but the symptoms persist. I'm still leaning towards a controller board but also curious if the heads may have lodged in the ramp. Is this known to occur with this particular drive? The owner has not dropped it as far as I am aware so I can not see this being the case. I will resist opening the drive unless its an absolute last resort.


On Thursday, May 9, 2013 7:25:54 PM UTC+9:30, James wrote:

I have a WD Scorpio Blue 640GB WD6400BPVT which spins up, beeps 4 times then spindle powers down. The beeps are in a particular pattern of 3 fast beeps, slight pause then 1 beep. After 5 or so seconds the process repeats. I can hear and feel the motor spinning so stiction out of equation. I removed the PCB and noticed a tinge of brown colour on outer copper pin contacts for heads on the PCB. I’m thinking a heat issue and possibly suspect board. Am I on the right track please?

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dradra

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May 13, 2013, 4:50:15 AM5/13/13
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Having a hard time sourcing a donor for the patient WD Scorpio Blue as follows:

WD6400BPVT–22HXZT3

Date: 14 Jul 2011

DCM: EHCTJBN

Country: Malaysia

 

I managed to find a possible donor with the following details:

WD6400BPVT-24HXZT1 (at least 3 characters match)

Date: 23 Jan 2011
DCM: HVCVJBB (3rd, 5th and 6th characters match)

Country: (still trying to ascertain)

 

I note the possible donor is some 6 months older than the patient. Any thoughts on if this will suit?

 

Regards

IT LAND

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May 14, 2013, 5:20:31 AM5/14/13
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Its hard to say about the donor match, sometimes the only way to know is to try as these rules are to try and deduct the best choice but not always right.
If you find something with close parameters and as close as possible manufacturing date from the same country most chances that the heads will be the same, but WD can change the heads and we wouldn't know unless you already have some pre-knowledge about that from previous experience with same family of drives.
 

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Alandata Recovery

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May 14, 2013, 5:51:18 AM5/14/13
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If there is a head ripped off,
then it was probably dropped.
There is probably platter damage somewhere.



On Friday, May 10, 2013 3:33:04 AM UTC-7, James wrote:

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dradra

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May 14, 2013, 7:37:31 AM5/14/13
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Platter damage is certainly a concern. On that point anyone know is there a tool available that allows inspection of the space between and under the platters without removing them from the drive? There are some pretty small bore scopes and things available but they are still too large to be of use.

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Alandata Recovery
Sent: Tuesday, May 14, 2013 19:21
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down (solved)

 

If there is a head ripped off,
then it was probably dropped.
There is probably platter damage somewhere.


On Friday, May 10, 2013 3:33:04 AM UTC-7, James wrote:

Hi folks

It appears my second thought was correct, the heads were lodged in the park ramp. Not sure if the platters have been scored in any way as I cannot see any residue inside the drive, however I do realize though that does not mean all is well. Will try to source a donor for heads, transplant and hope for the best. I also managed to retrieve the separated head slider (fat load of good it will do though).

 

Please don’t roast me for this comment, I know there are some very knowledgeable people in this group and that is why we join to learn from you, but if a drive has two platters will a head stack from another of different capacity with two platters interchange? I cannot recall from Scott’s class or his curriculum if the pre-amp is married to the capacity of the drive?

 

I’m also still looking to purchase a deepspar does anyone have one for sale?

 

Have an great weekend everyone.

 

Jamie

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of James
Sent: Thursday, May 09, 2013 20:58
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down

 

I forgot to mention I tried cleaning the contacts but the symptoms persist. I'm still leaning towards a controller board but also curious if the heads may have lodged in the ramp. Is this known to occur with this particular drive? The owner has not dropped it as far as I am aware so I can not see this being the case. I will resist opening the drive unless its an absolute last resort.


On Thursday, May 9, 2013 7:25:54 PM UTC+9:30, James wrote:

I have a WD Scorpio Blue 640GB WD6400BPVT which spins up, beeps 4 times then spindle powers down. The beeps are in a particular pattern of 3 fast beeps, slight pause then 1 beep. After 5 or so seconds the process repeats. I can hear and feel the motor spinning so stiction out of equation. I removed the PCB and noticed a tinge of brown colour on outer copper pin contacts for heads on the PCB. I’m thinking a heat issue and possibly suspect board. Am I on the right track please?

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dradra

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May 14, 2013, 7:44:34 AM5/14/13
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The parameters are certainly very close except for the donor manufacture date which is some 6 months prior to the patient. I managed to match the country also so that might help. I will give it a go and see.

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of IT LAND
Sent: Tuesday, May 14, 2013 18:51
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down (solved)

 

Its hard to say about the donor match, sometimes the only way to know is to try as these rules are to try and deduct the best choice but not always right.

dradra

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May 21, 2013, 6:29:04 AM5/21/13
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Swapped the heads from the donor. The platters did not look damaged as best could tell. Drive spins up and the head moves but now beeps 4 fast beeps then shuts down. Repeats continually spinning up and doing the same thing. I understand the alignment issue with the top screw over the head stack on the WD drives. Could this be the problem or maybe a bad PCB?

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of dradra
Sent: Tuesday, May 14, 2013 21:15
To: datarecovery...@googlegroups.com
Subject: RE: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down (solved)

 

The parameters are certainly very close except for the donor manufacture date which is some 6 months prior to the patient. I managed to match the country also so that might help. I will give it a go and see.

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of IT LAND
Sent: Tuesday, May 14, 2013 18:51
To: datarecovery...@googlegroups.com
Subject: Re: WD Scorpio Blue 640GB WD6400BPVT spins up, 4 beeps, powers down (solved)

 

Its hard to say about the donor match, sometimes the only way to know is to try as these rules are to try and deduct the best choice but not always right.

If you find something with close parameters and as close as possible manufacturing date from the same country most chances that the heads will be the same, but WD can change the heads and we wouldn't know unless you already have some pre-knowledge about that from previous experience with same family of drives.

 


On Monday, May 13, 2013 6:50:15 PM UTC+10, James wrote:

Having a hard time sourcing a donor for the patient WD Scorpio Blue as follows:

WD6400BPVT–22HXZT3

Date: 14 Jul 2011

DCM: EHCTJBN

Country: Malaysia

 

I managed to find a possible donor with the following details:

WD6400BPVT-24HXZT1 (at least 3 characters match)

Date: 23 Jan 2011
DCM: HVCVJBB (3rd, 5th and 6th characters match)

Country: Malaysia

 

I note the possible donor is some 6 months older than the patient. Any thoughts on if this will suit?

 

Regards

Jamie

 

 

 

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dradra

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May 30, 2013, 8:01:46 AM5/30/13
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When it comes to head swap compatibility on WD drives is the date really crucial? I’ve done a head swap on this one and think the age difference from my donor to the patient must be too much. Interestingly the rest of the details matched quite well as below:

 

Patient details

WD6400BPVT–22HXZT3
Date: 14 Jul 2011

DCM: EHCTJBN
Country: Malaysia

Donor details


WD6400BPVT-24HXZT1 (at least 3 characters match)


Date: 23 Jan 2011 (well over 6 months older)

DCM: HVCVJBB (3rd, 5th and 6th characters match)

Country: Malaysia (match)

Symptoms

The drive spins up, head moves, 4 beeps then shuts down. I thought that was normally indicative of head failure. The heads have come from a working donor so I am leaning towards an updated component on the assembly line on this one. I’m thinking about the pre-amp. Could it be the head pre-amp has changed during the 6 + months?

 

I don’t have a deepspar yet unfortunately.  Quite stuck on this one, any clues?

 

Jamie

 

 

Peter O'Neill

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May 30, 2013, 8:48:47 AM5/30/13
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Really need to be closer than 6 months....try 2 weeks or less

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Joseph Pint

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May 30, 2013, 9:21:04 AM5/30/13
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I have been told 3 mos in either direction is the perfect world scenario. try this place http://pcbhdd.com/ ask for rick - I have had a ton of success with him and a great guy too - great prices too. Not plugging for them but they might be able to get you closer to your donor and your success of recovering your drive....
--

Joseph E. Pint

Sr. Data Recovery Technician

Experienced DeepSpar Technician

Certified Expert Data Recovery Technician

SAP BI Certified


ID-Dr - Information Delivery & Data Recovery Services
164 E. 14th Street

Elmira Heights, NY 14903

Shop - (607) 733-2902

Cell - (607) 259-3722

E Josep...@ID-Dr.com

Philip Shaw

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May 30, 2013, 10:18:38 AM5/30/13
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According to donordrives.com you probably have a match on the DCM but there are a lot of differences there. The date is definitely out of their suggested range.This is what they recommend::

Head Stack Assembly Exchange Part Requirements

1. First part of model number and 2 or 3 middle characters of the second part. Example: WD6400AAKS-65A7B0, WD10TMVW-11ZSMS1
2. Country of Manufacturer. Example: Product of Malaysia or Made in Thailand
3. DCMs 5th character. Try matching 4th, 5th, 6th, 7th character if possible. Example: EANNHV2MA
4. Closest date of manufacture possible. Preferably within 3 months.

The easiest test would be to see if you can put the heads back on the original drive and have full functionality. These drives can be very finicky when you put the cover back on. You can follow these suggestions from Frank Meincke which are very helpful:

http://www.gefund-it.de/content/site/dateien/22WD%20Head%20Exchange.pdf

Good luck.








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dradra

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May 31, 2013, 6:57:31 AM5/31/13
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Thanks for the help. I did try putting the heads back into the donor and it did not work unfortunately. I might try the torque sequence provided by Frank first and see how that goes. That sequence seems like it is very relevant as I know with a drowned WD drive I did it took a long time of tweaking the tension on the cover to get it to fire up in windows. Failing that I will source another donor. Are there specific torque settings for these WD drives? Judging by feel it only seems to be a couple of pound at most.

 

Thanks again for the help

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