Failed LaCie NAS
Tareq Ahmmari
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Scott Moulton
IF THE DRIVE IS STILL FUNCTIONAL STOP USING IT OR TRYING TO RESTART IT, SOMETIME YOU ONLY GET SO MANY CHANCES AT THE DATA BEFORE YOU DESTROY IT!
We charge an evaluation fee of $50 payable by check, Visa, Mastercard or American Express.
DOWNLOAD/PRINT FORMS HERE:
MyHardDriveDied/Data Recovery Agreement Form.pdf
MyHardDriveDied/Credit Card Authorization.pdf
Overview of the Process
We do an evaluation of hard drive for $50 after which we can tell you what is wrong with the drive, the probability of recovery, and if possible we will provide you a list of recoverable files. This process takes a 5 to 7 business days to perform. If we are able to recover the files, the $50 fee is deducted from the data recovery charge. Our standard price for ALL data recovery is $800 per a drive plus parts if needed. Here are the details for recovery:
The Evaluation
We have about a 96% recovery chance and our $50 eval fee is cheaper than the cost of acquiring another hard drive to test with. We have extensive parts and equipment and do an exhaustive test on the drive that takes a week after we receive it. If you would like to have us do the eval then please print and fill out that forms below and send it in with your drive so we have the contact info when the drive arrives. Please let me know if I can be of further assistance.
* We do exhaustive tests of your drive to determine the exact problem BEFORE spending a lot of money to find out what you CAN'T recover!
* We have the same FORENSIC EXPERTS working on your hard drive that reassemble drives for legal cases!
* We use write blocking systems to provide integrity to the drive so additional damage does not occur!
COSTS:
Standard Desktop/Laptop IDE/SATA Drives
We charge $800 for a standard IDE/SATA hard drive recovery. The only additional
charge is if parts are necessary. On some drives, we need what is called a
donor drive. The donor drive is a MATCHING hard drive that we have to locate
and purchase specifically to break it down for parts. It is very necessary to
match the drive exactly. Because of this sometimes the drive costs more than
the same size drive on the shelf at the store. We will let you know if it is
necessary to obtain parts after the evaluation.
USB
MEMORY STICKS or Other Devices
We charge a $50 evaluation fee to review the items, but since there is a
difference in the way the device works the pricing is not fixed. The average
price for rebuilding a USB memory stick is around $200 depending on the type of
damage. Other items need to be reviewed during evaluation to know what the type
of damage is and what the cost will be. You will be contacted after the
evaluation and details will be discussed.
RAID 0 or
RAID 5
If you have a Raid configuration we charge that price per a drive in the RAID
array. It is based on the number of drives and the size due to the fact
rebuilding RAID is so much more difficult and requires much larger quantities
of space and time to perform the recovery. In most cases, all drives, including
the good ones, have to be imaged, the bad drive rebuilt, the array reassembled
in software, then extracted as a final image, after which the data is
extracted. Other items need to be reviewed during evaluation to know what
the type of damage is and what the cost will be. You will be contacted after
the evaluation and details will be discussed.
Returning
the Drive and Data
If we are able to recover your data, we will ask you either for
a destination drive you want us to restore the data to and ship it back to you,
or we can purchase one locally and charge you the price of the drive to return
the data to you on. If you require DVDs or something additional there is a
charge for that and it appears on the forms.
Return
shipping via UPS ground is charged to the customer.
Forensic
Recovery - For Legal Court Cases
If you have a drive is used in a case, and write blockers are required to keep
it clean and the drive is stored in the safe while not in recovery to maintain
chain of custody. Please indicate that in a note with the drive.
This will be kept separate from other hard drives and treated
differently. Doing recoveries with write blockers is quite a bit harder
and extra care is required. These recoveries are $1200 plus parts as described
above and will take about 5 - 7 days to tests. Please do not forget to put a
note with the drive itself that says Forensic Recovery so we can contact you
with details!
SHIPPING
Please Pack the Drive as carefully as you can and send the drive to:
My Hard Drive Died
601b Industrial Court
Woodstock, Georgia 30189
Steps to recovery:
Return shipping via UPS ground is charged to the customer.
1: Ship your drive with the evaluation fee and forms to us we can begin your recovery.
DOWNLOAD/PRINT FORMS HERE:
MyHardDriveDied/Data Recovery Agreement Form.pdf
MyHardDriveDied/Credit Card Authorization.pdf
2: After the
Evaluation (read the details below) we will contact
you primarily via email.
3: We will tell you what we can recover and send you a list of possible files
recoverable.
SHIP YOUR DRIVE HERE!
Hours of Operation: Mon-Fri 9am to 5pm EST
My Hard Drive Died
601b Industrial Court
Woodstock, Ga 30189
Phone: 678-445-9007
Fax: 770-926-7089
email:Sc...@ForensicStrategy.com
Business Hours of Operation: Mon-Fri 9am to 5pm EST
We can recover data from a number
of systems and devices:
Hard Drives: Desktops, Servers, Laptops, RAID arrays
Operating Systems: DOS, Mac OS, UNIX, Netware, OS/2
Windows Operating Systems: NT, Server, XP, NTFS, FAT
Databases: EDB, MDB and more
Exchange/Mail Recovery
Removable Media: JAZ, ZIP, CD ROM, DVD
Data Conversions and duplications
Digital Cameras: Storage Media Cards, Micro Hard Drives
Flash Memory, Pen Drives, USB Drives
Forensic bit-stream copies
Hard drive recovery from internal electronic failure
Exchange Server Recovery
Server Corruption and Failure
Virus Corruption and Deletions
Damage from Lightning, Flood, and Fire
2.5, 1.8, and 1.5 Laptop data recovery
Power Supply Burn Out or Failure.
Full service forensic recovery lab
Formatted Hard Drive Recovery Software
Undelete Lost Data Software
For OST to PST Conversion or OST file recovery
* We do exhaustive tests of your drive to determine the exact problem BEFORE spending a lot of money to find out what you CAN'T recover!
* We have the same FORENSIC EXPERTS working on your hard drive that reassemble drives for legal cases!
* We use write blocking systems to provide integrity to the drive so additional damage does not occur!
Business Hours of Operation: Mon-Fri 9am to 5pm EST
Thank you,
----------------------------------------------------------
Scott A. Moulton / CCFS CCFT CDRP DREC
Certified Computer Forensic Specialist
Certified Computer Forensic Technician
Certified Data Recovery Professional
Data Recovery Expert Certification Instructor
http://www.myharddrivedied.com/presentations_classes/
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Forensic Strategy Services, LLC &
My Hard Drive Died, DBA
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601b Industrial Court, Woodstock, Ga 30189
Phone: 770-926-5588 Fax: 770-926-7089
DATA RECOVERY UPDATES VIA TWITTER: @scottamoulton
DATA RECOVERY Videos on YouTube:
http://www.youtube.com/user/SuperFlyFlippingA#p/p
Google Groups on Data Recovery
http://groups.google.com/group/datarecoverycertification
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Scott Moulton
That’s what happens when you have automation…. Sends out pricing to the group…
Do you have a photo of the LACIE? And the Drives. I have done a lot of them, I just need to see what it looks like on the outside and inside.
Dear Sirs,