Opinions on HD Doctor, does it work and is it worth it?

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Charles Robison (Panama)

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Apr 16, 2010, 10:21:58 AM4/16/10
to DataRecoveryCertification
I have looked in different forums and the opinions are mixed, but I
would like to hear what the others in this forum think...

Thank you..

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sur...@pcsurgeon.biz

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Apr 18, 2010, 1:34:05 PM4/18/10
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The instruction manual on how to repair firmware is so vague with this
item. There is no info out there for a good general way of how to use it.
Sure you get a manual but that thing only deals with a few drive issues and
thats it. I guess something is better than nothing. I did contact the
company once and they told me the drive I needed info on was not supported.
I dont know if they are good or not if they do support the drive you are
working on. Ill bet you if Scott was to teach this it would be another week
just on this subject. The only thing I can think that this is good for is
that I cant afford 15K on a PC3000 and this device can do repairs that saves
me from having to buy one of those. If my drive is ever supported I plan on
trying to use their tech support and see if it is any good. It only supports
3 drives now though. If you know how to use it (I dont as well as I would
like). This might be a good purchase.

Bud

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Apr 18, 2010, 2:38:01 PM4/18/10
to DataRecoveryCertification
There are new manuals out now with some better info. As with PC3k it
does require a bit of understanding of what is going on with the drive
and neither is really a push button solution. Witht eh HD Doctor
suite there is pretty good support across drive families at least for
drives in the last 6 - 8 years. Updates so far for ours have been
free, The suite includes WD, Seagate, Maxtor, and Hitachi drive
modules. The docs are better with the new versions, but still a bit
sparse. Common problems are handled, but not details of some of the
more obscure problems. Atola is probably the closest to a 'push
button' fix - but of the three, not all support all drives.
> For more options, visit this group athttp://groups.google.com/group/datarecoverycertification?hl=en.

Charles Robison (Panama)

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Apr 18, 2010, 4:45:13 PM4/18/10
to DataRecoveryCertification
Thanks for your comments on this HD Doctor device, I heard the manuals
are alot better and the tech support is good, but you have to call at
5:00am to get in touch with them in china... I have a deepspar and
it is an excellent tool, but the PC3000 is just too expensive..
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