On Sat, 21 Mar 2020 11:35:46 -0000 (UTC), Arlen Holder wrote:
> Currently, our use model is simple, where it must take into account we're
> all over 75 and hence, no one person can always host the meetings:
> a. Everyone has been given the Great Books' administrator email & password.
> b. Anyone can start the meeting using the unique permanent meeting ID.
> c. We meet at a given time so it's expected "someone" will host the meeting.
> d. Others will join the meeting, via Zoom, once someone hosts it.
We tested Zoom out a bit on a few more iOS and Android and Windows 10 Pro
users and all hell broke loose (as can be expected), particularly with the
iOS users (as is almost always the case with anything slightly technical).
For one example, for all participants joining the Zoom meeting, their
"name" is, by default, whatever their device is named, e.g., myiPad or
myAndroid (or whatever the device is named), whereas on the PC, the name is
blank by default.
So we had to admonish everyone, particularly on mobile devices, to make
sure to manually wipe out that default and change it to their name, if they
didn't want to show up as "moto g(7)" instead (which is what my Android
phone shows up as, by default).
On the iOS mobile devices, when they join they see a popup asking them:
"To hear others please join audio"
"Call using Internet Audio"
"Cancel"
Where we have to explain that "Internet Audio" is really just "audio"
(it says on the top when they do that: "You are using the device audio".
On Android devices, when they join they see a popup asking them:
"Please allow Zoom access permission."
"For the best meeting experience, Zoom may ask to access
to your microphone, camera, and storage" [sic]
"Got it"
Then...
"Allow Zoom to record audio?"
The Zoom controls drove some people nuts, where on both Android and iOS, by
default, the Zoom controls disappear after a few seconds.
Worse, the controls aren't even close to consistent among platforms.
So you have to tap the screen to see the control which on iPad puts all the
controls at top for a few seconds, while on an Android phone they're on
bottom mostly (but some are on top) for a few seconds. The Windows 10 Zoom
controls, by default, are far more manageable.
Even worse than that inconsistency on controls, the "3-dot settings"
options are even more highly inconsistent between platforms, where on the
iPad, the 3-dot options for participants are:
o Chat
o Meeting Settings
o Virtual Background
o Raise Hand
o Disconnect Audio
Where at least you can change Meeting Settings to (what we recommend) of:
o Always Show Meeting Controls
But on Android, the 3-dot settings are different & in a different order:
o Disconnect Audio
o Raise Hand
o Hide Non-Video Participants
o Show Name when Participants Join
But worse, there doesn't (yet) seem to be an option on Android to keep the
controls showing permanently!
Luckily, in terms of privacy, in both Android and on ioS, the controls,
once you have them up, both say "Start Video" if video isn't started, and
then "Stop Video" if it is started.
One huge problem is people keep forgetting to hit the red "Leave Meeting"
link on the top left of the iPads and the "Leave" link in red at the
button on iOS and "Leave" button, but the worst issue is getting all of the
participants on audio.
Worrisome is that Zoom popped up a warning during our first long test
saying "A gift from Zoom. Running out of time? We've removed the 40-minute
time limit on your group meeting." which we didn't even know we had!
<
https://i.postimg.cc/sgWc9xmS/zoom02.jpg>
If they turn that limit back on, then Zoom is useless for our purposes.
<
https://i.postimg.cc/8CBm9Yqz/zoom03.jpg>
Based on those 2 popups, does Zoom have a 40-minute default limit or not?
o I don't know; do you?
Also, people don't remember to turn off their video when they don't want it
on, so we had to keep dealing with people asking "can you see me?".
Of course, the person who starts the meeting shows up as "Great Books",
simply because that's the Firstname and Lastname we gave the bogus email
account, where we handed everyone the account bogus login email address and
password "2020GreatBooks".
But we found out that the mobile Zoom apps REMEMBER who they were when they
last logged in, so we are likely going to have to start over on the concept
of having a single shared email/password/meeting-id since Zoom isn't really
set up for that concept on the mobile devices (on Windows it's easier).
Overall, we're still working out the kinks where the biggest problems seem
to be threefold:
a. The user interface between the platforms isn't even close to consistent
b. The concept of a shared account to start the meeting isn't working well
c. If Zoom turns back on the 40-minute default limit, it will be worthless
--
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