Clusterctrl Alert led ON and ERROR no devices Found

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LAB's VMLAB

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Apr 20, 2021, 10:19:43 AMApr 20
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hi,
Recently ordered 2 ClusterHat's v2.5  and I have an issue with 1 ClusterHat

When starting up with this ClustreHat it is not recognized and does not work. the blue alert led is on .
When performing a reboot it Fails to start cluster-init as alos rc.local fails to start

Went through all treads for issue solutions but no can do

when connecting my other clusterHat all work fine on the same raspberry to exclude the raspberry pi.


any ideas of fixing this or is this device defect? 

 
her output from all commands and log files from the clusterHat:

FAULTY HAT
--------------------
  `.::///+:/-.        --///+//-:``    pi@piCLUSTER 
 `+oooooooooooo:   `+oooooooooooo:    ------------ 
  /oooo++//ooooo:  ooooo+//+ooooo.    OS: Raspbian GNU/Linux 10 (buster) armv7l 
  `+ooooooo:-:oo-  +o+::/ooooooo:     Host: Raspberry Pi 3 Model B Plus Rev 1.3 
   `:oooooooo+``    `.oooooooo+-      Kernel: 5.10.17-v7+ 
     `:++ooo/.        :+ooo+/.`       Uptime: 32 mins 
        ...`  `.----.` ``..           CPU: BCM2835 (4) @ 1.400GHz 
     .::::-``:::::::::.`-:::-`        Memory: 79MiB / 924MiB 
    -:::-`   .:::::::-`  `-:::-       Disk (/): 7.3G / 29G (27%) 

pi@piCLUSTER:~ $ lsusb -t
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=dwc_otg/1p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 1: Dev 3, If 0, Class=Hub, Driver=hub/3p, 480M
            |__ Port 1: Dev 5, If 0, Class=Vendor Specific Class, Driver=lan78xx, 480M
            |__ Port 2: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M
                |__ Port 2: Dev 6, If 0, Class=Hub, Driver=hub/4p, 480M
                    |__ Port 1: Dev 7, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
                    |__ Port 1: Dev 7, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
                    |__ Port 4: Dev 8, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
pi@piCLUSTER:~ $ clusterhat status
ERROR: No ClusterHAT/CTRL devices found

pi@piCLUSTER:~ $ systemctl status clusterctrl-init.service
● clusterctrl-init.service - ClusterCTRL init
   Loaded: loaded (/lib/systemd/system/clusterctrl-init.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Tue 2021-04-20 15:17:06 CEST; 13min ago
  Process: 331 ExecStart=/sbin/clusterctrl init (code=exited, status=1/FAILURE)
 Main PID: 331 (code=exited, status=1/FAILURE)

Apr 20 15:17:05 piCLUSTER systemd[1]: Starting ClusterCTRL init...
Apr 20 15:17:06 piCLUSTER clusterctrl[331]: ERROR: No ClusterHAT/CTRL devices found
Apr 20 15:17:06 piCLUSTER systemd[1]: clusterctrl-init.service: Main process exited, code=exited, status=1/FAILURE
Apr 20 15:17:06 piCLUSTER systemd[1]: clusterctrl-init.service: Failed with result 'exit-code'.
Apr 20 15:17:06 piCLUSTER systemd[1]: Failed to start ClusterCTRL init.

Chris Burton

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Apr 21, 2021, 2:28:57 AMApr 21
to ClusterHAT
Hi, 
When starting up with this ClustreHat it is not recognized and does not work. the blue alert led is on .
When performing a reboot it Fails to start cluster-init as alos rc.local fails to start

I'd advise checking it's pushed onto the GPIO pins all the way, it should be flush with the 12mm spacers on the Pi.

Chris. 

LAB's VMLAB

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Apr 26, 2021, 9:49:23 AMApr 26
to clust...@googlegroups.com
Hi Chris,

sorry for the late response
Yes I checked that, like I said if I connect my other clusterhat board and this works fine.

also did the test on one of my other Pi's with the same result.
this board always give blue"alert" led and previous message and my other one works fine.
 
Is there a way to initialize the board to some factory reset mode?

thanks4ur time,

VMLAB

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Chris Burton

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Apr 27, 2021, 8:19:55 AMApr 27
to ClusterHAT
Hi, 
sorry for the late response
Yes I checked that, like I said if I connect my other clusterhat board and this works fine.

also did the test on one of my other Pi's with the same result.
this board always give blue"alert" led and previous message and my other one works fine.
 
Is there a way to initialize the board to some factory reset mode?

Can you send the serial number on the board and if possible a picture of the GPIO pin area of the board (top/bottom) to sup...@8086.net.uk please.

Chris.
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