Installing Bonsai

[Peter Chen]

Hi, 

We recently tried installing the newest version of Bonsai on another windows 7 computer and we were met with this error (attached in a screenshot). Any ideas what could be causing this? 

Sincerely, 

Peter Chen

[Peter Chen]

An update- 

We were able to re-install bonsai and get the latest version, but we now get this error when trying to run any workflow:

Thanks, 

Peter

[Gonçalo Lopes]

Hi Peter,

This might be a similar issue to this:

https://groups.google.com/g/bonsai-users/c/5Lkdzcwp7qs/m/9q2DaQWOCAAJ

At the end there is a manual cleanup procedure which might be necessary.

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[Peter Chen]

Hi, 

I followed the instructions and still received the initial error when attempting to download the newest version: "error downloading rx-interfaces..." attached in my first message. Any idea what could be causing this? 

Thanks, 

Peter Chen

[Gonçalo Lopes]

Hi Peter,

Is this a windows 7 machine? If so, can you try the steps here: Installation failed - Could not create SSL/TLS secure channel (google.com)

Hope this helps

To view this discussion on the web visit https://groups.google.com/d/msgid/bonsai-users/2ace726c-8964-4910-b55c-f3fad7168590n%40googlegroups.com.