Error in installing HTML5 Client
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ragul ragul
Apr 5, 2019, 4:22:48 AM4/5/19
to BigBlueButton-Setup
Hi ,
I have tried installing html5 client but getting this error
sudo apt-get install -y bbb-html5
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
bbb-html5 : Depends: bbb-webrtc-sfu but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
I have also tried reinstalling bigbluebutton , and again while installing html5 client i am getting this same error . Kindly help me to overcome this issue.
Regards,
Vineeth
satyakam goswami
Apr 5, 2019, 4:36:59 AM4/5/19
to bigbluebu...@googlegroups.com
I have also tried reinstalling bigbluebutton , and again while installing html5 client i am getting this same error . Kindly help me to overcome this issue.
are you trying it on a local system or a remote server , either way i can help if you share your screen ?
what is the output of
#dpkg -L bbb-html5
#bbb-conf --status
#bbb-conf --check
paste the output of command on a sevice like dpaste.de
thanks
-Satya
Satyakam.dev | afrost.org | fossevents.in-Satya
** For all official purposes use my name as Satyakam Goswami **
ragul ragul
Apr 5, 2019, 6:00:00 AM4/5/19
to BigBlueButton-Setup
Hi ,
We are installing it on Remote Server
dpkg -L bbb-html5
OUTPUT:
dpkg-query: package 'bbb-html5' is not installed
Use dpkg --info (= dpkg-deb --info) to examine archive files,
and dpkg --contents (= dpkg-deb --contents) to list their contents.
bbb-conf --status
OUTPUT:
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server.service ——► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
bbb-conf --check
OUTPUT:
BigBlueButton Server 2.0.0-RC11 (1105)
Kernel version: 4.4.0-127-generic
Distribution: Ubuntu 16.04.6 LTS (64-bit)
Memory: 6007 MB
/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
Port test (tunnel): rtmp://101.53.157.175
red5: 101.53.157.175
useWebrtcIfAvailable: true
/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
websocket: :7443
WebRTC enabled: true
/etc/nginx/sites-available/bigbluebutton (nginx)
server name: 101.53.157.175
port: 80, [::]:80
bbb-client dir: /var/www/bigbluebutton
/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
bbb-web host: 101.53.157.175
/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
voice conference: FreeSWITCH
/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
playback host: 101.53.157.175
ffmpeg: 4.1.1-0york1~16.04
** Potential problems described below **
# Error: Found text in freeswitch.log:
#
# Thread ended for mod_event_socket
#
# FreeSWITCH may not be responding to requests on port 8021 (event socket layer)
# and users may have errors joining audio.
#
#
# Error: Unable to connect to the FreeSWITCH Event Socket Layer on port 8021
#
# Warning: found only 1 cores, whereas this sherver should have (at least) 4 CPU cores
# to run BigBlueButton in production.
#
#
# Warning: Did not find yq, some packages my not have been installed. To resolve, see
#
Regards,
Ragul
satyakam goswami
Apr 5, 2019, 6:17:33 AM4/5/19
to bigbluebu...@googlegroups.com
On Fri, Apr 5, 2019 at 3:30 PM ragul ragul <ragulcha...@gmail.com> wrote:
Hi ,We are installing it on Remote Server
would you be able to share the screen with me ?
Distribution: Ubuntu 16.04.6 LTS (64-bit)Memory: 6007 MB
Memory is low 8GB is recommended according to docs
# Warning: found only 1 cores, whereas this sherver should have (at least) 4 CPU cores# to run BigBlueButton in production.
Also only one core of CPU
thanks,
ragul ragul
Apr 5, 2019, 6:39:26 AM4/5/19
to BigBlueButton-Setup
Hi,
would you be able to share the screen with me ?
Do you want to share screen in skype..?
Regards,
Ragul
Chad Pilkey
Apr 5, 2019, 1:20:49 PM4/5/19
to BigBlueButton-Setup
The reason that you can't install is because of this:
# Warning: Did not find yq, some packages my not have been installed. To resolve, see
#
Get yq installed and then try the install again. You'll probably also want to do a full "apt-get update" "apt-get dist-upgrade" because you will be missing other packages also.
ragul ragul
Apr 6, 2019, 12:29:20 AM4/6/19
to BigBlueButton-Setup
Hi Chad ,
Thanks , I have tried what you have suggested , i got installed html5 but it is not starting.
This is my html 5 client service status . Kindly help me to overcome this issue
sudo systemctl status bbb-html5.service
OUTPUT:
● bbb-html5.service - BigBlueButton HTML5 service
Loaded: loaded (/usr/lib/systemd/system/bbb-html5.service; enabled; vendor preset: enabled)
Active: failed (Result: timeout) since Fri 2019-04-05 16:21:46 IST; 45s ago
Process: 12057 ExecStartPre=/bin/sh -c while ! /usr/bin/mongo --eval "db.version()" > /dev/null 2>&1; do sleep 0.1; done (code=killed, signal=TERM)
Apr 05 16:20:16 e2e-57-175.e2enetworks.net.in systemd[1]: Starting BigBlueButton HTML5 service...
Apr 05 16:21:46 e2e-57-175.e2enetworks.net.in systemd[1]: bbb-html5.service: Start-pre operation timed out. Terminating.
Apr 05 16:21:46 e2e-57-175.e2enetworks.net.in systemd[1]: Failed to start BigBlueButton HTML5 service.
Apr 05 16:21:46 e2e-57-175.e2enetworks.net.in systemd[1]: bbb-html5.service: Unit entered failed state.
Apr 05 16:21:46 e2e-57-175.e2enetworks.net.in systemd[1]: bbb-html5.service: Failed with result 'timeout'.
Regards,
Ragul
Fred Dixon
Apr 6, 2019, 1:29:54 PM4/6/19
to BigBlueButton-.
Hi Ragul,
Without mongo running you won't be able to start the HTML5 client, see
Let's move this discussion to the above thread and first get mongo running.
Regards,... Fred
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