Mongod Failed to Start
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ragul ragul
Apr 6, 2019, 6:36:52 AM4/6/19
to BigBlueButton-Setup
Hi,
I am using bigbluebutton 2.2 , and mongod failed to start
sudo service mongod status
● mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/etc/systemd/system/mongod.service; disabled; vendor preset:
Active: failed (Result: exit-code) since Sat 2019-04-06 15:50:58 IST; 14min a
Process: 25643 ExecStart=/usr/bin/mongod --config /usr/share/meteor/bundle/mon
Process: 25505 ExecStartPre=/usr/share/meteor/bundle/mongod_start_pre.sh (code
Main PID: 25643 (code=exited, status=2)
Apr 06 15:50:46 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performa
Apr 06 15:50:47 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performan
Apr 06 15:50:52 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performan
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main p
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit e
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed
lines 1-14/14 (END)
Regards,
Ragul
Fred Dixon
Apr 6, 2019, 8:43:10 AM4/6/19
to BigBlueButton-.
Hi Ragul,
> I am using bigbluebutton 2.2 , and mongod failed to start
What is the output of
sudo journalctl -u mongod
dpkg -l | grep mongo
bbb-conf --check
Regards,... Fred
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ragul ragul
Apr 6, 2019, 9:27:31 AM4/6/19
to BigBlueButton-Setup
Hi Fred,
Thanks for your Reply
These are the output for following commands
sudo journalctl -u mongod
OUTPUT:
-- Logs begin at Sat 2019-04-06 15:09:26 IST, end at Sat 2019-04-06 18:51:58 IST. --
Apr 06 15:11:01 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 15:11:06 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 15:11:07 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:11:12 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:11:17 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 15:11:17 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 15:11:17 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
Apr 06 15:11:23 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 15:11:28 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 15:11:29 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:11:34 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:11:40 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 15:11:40 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 15:11:40 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
Apr 06 15:21:16 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 15:45:34 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 15:45:34 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:45:36 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 15:45:36 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 15:45:36 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
Apr 06 15:50:40 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 15:50:46 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 15:50:47 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:50:52 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 15:50:58 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
Apr 06 17:23:29 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 17:23:35 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 17:23:36 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 17:23:41 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 17:23:47 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 17:23:47 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 17:23:47 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
Apr 06 17:32:35 e2e-57-175.e2enetworks.net.in systemd[1]: Stopped High-performance, schema-free document-oriented database.
Apr 06 17:32:40 e2e-57-175.e2enetworks.net.in systemd[1]: Starting High-performance, schema-free document-oriented database...
Apr 06 17:32:41 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 17:32:46 e2e-57-175.e2enetworks.net.in systemd[1]: Started High-performance, schema-free document-oriented database.
Apr 06 17:32:51 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
Apr 06 17:32:51 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Unit entered failed state.
Apr 06 17:32:51 e2e-57-175.e2enetworks.net.in systemd[1]: mongod.service: Failed with result 'exit-code'.
dpkg -l | grep mongo
OUTPUT:
ii mongodb-org 4.0.8 amd64 MongoDB open source document-oriented database system (metapackage)
ii mongodb-org-mongos 4.0.8 amd64 MongoDB sharded cluster query router
ii mongodb-org-server 4.0.8 amd64 MongoDB database server
ii mongodb-org-shell 4.0.8 amd64 MongoDB shell client
ii mongodb-org-tools 4.0.8 amd64 MongoDB tools
bbb-conf --check
OUTPUT:
BigBlueButton Server 2.2.0-beta3 (835)
Kernel version: 4.4.0-127-generic
Distribution: Ubuntu 16.04.6 LTS (64-bit)
Memory: 6007 MB
CPU cores: 1
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
bigbluebutton.web.serverURL: http://101.53.157.175
defaultGuestPolicy: ALWAYS_ACCEPT
svgImagesRequired: true
/etc/nginx/sites-available/bigbluebutton (nginx)
server name: 101.53.157.175
port: 80, [::]:80
bbb-client dir: /var/www/bigbluebutton
/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
Port test (tunnel): rtmp://101.53.157.175
red5: 101.53.157.175
useWebrtcIfAvailable: true
/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
local_ip_v4: 101.53.157.175
external_rtp_ip: stun:stun.freeswitch.org
external_sip_ip: stun:stun.freeswitch.org
/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
ext-rtp-ip: $${local_ip_v4}
ext-sip-ip: $${local_ip_v4}
ws-binding: :5066
wss-binding: :7443
/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
playback_host: 101.53.157.175
playback_protocol: http
ffmpeg: 4.1.1-0york1~16.04
/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
proxy_pass: 101.53.157.175
/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
kurento.ip: 101.53.157.175
kurento.url: ws://101.53.157.175:8888/kurento
localIpAddress: 101.53.157.175
recordScreenSharing: true
recordWebcams: true
codec_video_main: H264
codec_video_content: H264
/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
build: 349
kurentoUrl: ws://101.53.157.175/bbb-webrtc-sfu
enableListenOnly: true
** Potential problems described below **
# Error: Found text in freeswitch.log:
#
# Thread ended for mod_event_socket
#
# FreeSWITCH may not be responding to requests on port 8021 (event socket layer)
# and users may have errors joining audio.
#
#
# Error: Unable to connect to the FreeSWITCH Event Socket Layer on port 8021
#
# Warning: The API demos are installed and accessible from:
#
#
# and
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# apt-get purge bbb-demo
Regards,
Ragul
Fred Dixon
Apr 6, 2019, 1:02:11 PM4/6/19
to BigBlueButton-.
Hi Ragul,
Just checking one of our servers and we are running mongod 3.4.20
dpkg -l| grep mongo
ii mongodb-org 3.4.20 amd64 MongoDB open source document-oriented database system (metapackage)
ii mongodb-org-mongos 3.4.20 amd64 MongoDB sharded cluster query router
ii mongodb-org-server 3.4.20 amd64 MongoDB database server
ii mongodb-org-shell 3.4.20 amd64 MongoDB shell client
ii mongodb-org-tools 3.4.20 amd64 MongoDB tools
Try installing the recommended version
and let us know if that gets you going. Also, you can use bbb-install.sh to setup your server (it will automatically install the correct version of mongo).
Regards,... Fred
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ragul ragul
Apr 7, 2019, 3:12:15 AM4/7/19
to BigBlueButton-Setup
Hi Fred,
Thanks , I have tried what you have suggested , and now html5 works in our server , but while joining audio we choose microphone on that time we
get
error:1007 ICE negotiation failed and error:1007 ICE negotiation timedout . Kindly help me to overcome this issue.
Regards,
Ragul
Fred Dixon
Apr 7, 2019, 7:46:49 AM4/7/19
to BigBlueButton-.
Hi Ragul,
> but while joining audio we choose microphone on that time we get
Have you setup your BigBlueButton server to use a fully qualified domain name or only IP address? Can you test against
and let us know if you can connect via audio to this server.
Regards,... Fred
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ragul ragul
Apr 8, 2019, 12:40:08 AM4/8/19
to BigBlueButton-Setup
Hi Fred,
> Have you setup your BigBlueButton server to use a fully qualified domain name or only IP address?
We use only IP address , and while testing https://test.bigbluebutton.org/ it works fine.
Regards,
Ragul
Fred Dixon
Apr 9, 2019, 7:39:02 PM4/9/19
to BigBlueButton-.
Hi Ragul,
Recommend setting up your server with bbb-install.sh as it can automate setting up a SSL certificate with your server. You'll need to obtain a fully qualified domain name that points to your server, but once you have that, bbb-install.sh can setup the SSL certificate from Let's Encrypt. See
Regards,... Fred
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