bigbluebutton 2.4 not installing on ubuntu 18.04

[Sani Usnain]

I have been trying to install bigbluebutton 2.4 using the script given in the docs, but it is not getting installed.

Following are the errors:
cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory
cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory
Updating rubygems-update
ERROR:  Error installing rubygems-update:
There are no versions of rubygems-update (= 3.4.8) compatible with your Ruby & RubyGems
rubygems-update requires Ruby version >= 2.6.0. The current ruby version is 2.5.0.
ERROR:  While executing gem ... (NoMethodError)
    undefined method `version' for nil:NilClass
dpkg: error processing package bbb-record-core (--configure):
 installed bbb-record-core package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-playback-presentation:
 bbb-playback-presentation depends on bbb-record-core; however:
  Package bbb-record-core is not configured yet.

dpkg: error processing package bbb-playback-presentation (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bbb-libreoffice-docker:
 bbb-libreoffice-docker depends on bbb-record-core; however:
  Package bbb-record-core is not configured yet.

dpkg: error processing package bbb-libreoffice-docker (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bbb-playback:
 bbb-playback depends on bbb-record-core; however:
  Package bbb-record-core is not configured yet.

dpkg: error processing package bbb-playback (--configure):No apport report written because the error message indicates its a followup error from a previous failure.
    No apport report written because the error message indicates its a followup error from a previous failure.

 dependency problems - leaving unconfiguredNo apport report written because MaxReports is reached already

dpkg: dependency problems prevent configuration of bbb-web:
 bbb-web depends on bbb-libreoffice-docker; however:
  Package bbb-libreoffice-docker is not configured yet.

dpkg: error processing package bbb-web (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-playback-presentation; however:
  Package bbb-playback-presentation is not configured yet.
 bbb-config depends on bbb-playback; however:
No apport report written because MaxReports is reached already
                                                                Package bbb-playback is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bbb-html5:
 bbb-html5 depends on bbb-web; however:
  Package bbb-web is not configured yet.
No apport report written because MaxReports is reached already

dpkg: error processing package bbb-html5 (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

No apport report written because MaxReports is reached already
                                                              dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports is reached already
                                                              Processing triggers for libc-bin (2.27-3ubuntu1.6) ...
Processing triggers for udev (237-3ubuntu10.57) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Processing triggers for dbus (1.12.2-1ubuntu1.4) ...
Processing triggers for fontconfig (2.12.6-0ubuntu2) ...
Errors were encountered while processing:
 bbb-record-core
 bbb-playback-presentation
 bbb-libreoffice-docker
 bbb-playback
 bbb-web
 bbb-config
 bbb-html5
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

# BigBlueButton does not appear to be installed.  Could not
# locate: /etc/bigbluebutton/bigbluebutton-release


# BigBlueButton does not appear to be installed.  Could not
# locate: /etc/bigbluebutton/bigbluebutton-release

I tried updating my ruby version, but when i ran the script again, it reverted my version to old one

[huy luu van]

I got the same issue and found the solution after 4 hours.
You have to manually install  rubygems-update  and re-run the install script and everything works fine.

Vào Th 2, 20 thg 3, 2023 vào lúc 12:50 Sani Usnain <sani....@onescreensolutions.com> đã viết:

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-dev" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/84f7472b-9e2a-4a93-b498-d0ec4ad0fde9n%40googlegroups.com.

[Sani Usnain]

i updated my rubygems-update, now my error has changed:

Setting up bbb-demo (1:2.4.0-3) ...
Reloading nginx.service using systemd
Adding nginx.service to autostart using systemd
Synchronizing state of nginx.service with SysV service script with /lib/systemd/systemd-sysv-install.
Executing: /lib/systemd/systemd-sysv-install enable nginx
Job for nginx.service failed because the control process exited with error code.
See "systemctl status nginx.service" and "journalctl -xe" for details.
dpkg: error processing package bbb-demo (--configure):
 installed bbb-demo package post-installation script subprocess returned error exit status 1
Setting up bbb-html5 (1:2.4.0-2568) ...
Job for nginx.service failed because the control process exited with error code.
See "systemctl status nginx.service" and "journalctl -xe" for details.

dpkg: error processing package bbb-html5 (--configure):

 installed bbb-html5 package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-html5; however:
  Package bbb-html5 is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured

No apport report written because the error message indicates its a followup error from a previous failure.

No apport report written because MaxReports is reached already

Errors were encountered while processing:

 bbb-demo
 bbb-html5
 bbb-config

 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

# BigBlueButton does not appear to be installed.  Could not
# locate: /etc/bigbluebutton/bigbluebutton-release


# BigBlueButton does not appear to be installed.  Could not
# locate: /etc/bigbluebutton/bigbluebutton-release

[huy luu van]

Which script did you run on the server?

Vào 15:14, T.2, 20 Th3, 2023 Sani Usnain <sani....@onescreensolutions.com> đã viết:

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/9542fa4a-61df-4b52-b24d-6e793ce0bf1dn%40googlegroups.com.

[Sani Usnain]

wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v bionic-240 -s <domain> -e <email>  -a -w -g -d

[Fred Dixon]

Hi Sani,

> I have been trying to install bigbluebutton 2.4 using the script given in the docs, but it is not getting installed.

Is there a particular reason you need to install 2.4?

The current release version is 2.5, and soon to be 2.6.  If you're installing BigBlueButton for the first time, is it an option for you to install the latest release candidate for 2.6, which is 2.6-rc.9?

  https://groups.google.com/g/bigbluebutton-dev/c/Luvoag2Xh0Q/m/LDVRRnJjEwAJ

When 2.6 releases, it will become the recommended release.  2.5 will receive security updates.  2.4 will no longer receive.  See

https://github.com/bigbluebutton/bigbluebutton/blob/develop/SECURITY.md

BigBlueButton is open source.  We recommend you install 2.5 or 2.6-rc.9 (and help us test the latest build).

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/f0e42d47-0b48-4e95-9237-50ce4a04fe8fn%40googlegroups.com.

--

Co-founder BigBlueButton

http://bigbluebutton.org/

Like BigBlueButton?  Tweet us at @bigbluebutton