Whiteboard tools do not work

[Behzad Rezaie]

Hi pals!

I have installed the BBB, but, unfortunately, the whiteboard tools are not working. When I drag the mouse over the whiteboard, nothing happens. Is it a problem to update the BBB? If so, please guide me how to update it!!

Thanks in advance!

[Fred Dixon]

Behzad,

Your not posting enough information for us to help you.

- What version of BigBlueButton are you running?

- How did you install it?

- Did it initially work?

- Did you make any modifications to BigBlueButton?

We could make assumptions about all the above, try to answer your question, then find out the scenario is different, then ask more questions, and so on.  

Instead, when you post to the mailing list with a question, give the readers enough information to re-create your scenario.  That way, if you've found a bug, we can quickly duplicate it.

Regards,... Fred
-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[danrdven]

Good afternoon,
I have the same problem... just finish to get the last version for development from GitHub, install in my dev environment, and test withour any modifications yet, and all look well a exception that the whiteboard don't work, even don't lod the default pdf (or ppt) and don't load any document. The mouse over the whiteboard don't show neither the red point that we have in the standard 0.8 version. What we can do?? what happened?

Thanks...

[Fred Dixon]

Hi  danrdven,

We're current working on getting BigBlueButton 0.81 to beta, so, until then, BigBlueButton master may break or parts of the client/server may not work.  We're currently finishing development and going through internal testing. 

By 'internal' I mean that we (the core developers) tend to test new features first before bringing in others in the community.  This way, when we do go to beta, we have fixed all the obvious bugs.

As you are building off of master, you are electing to encounter all the development bugs as we work our way towards beta.

For the moment, we recommend you build off of the release tagged for 0.8, which is the last stable release.   When we release 0.81 beta, it will be much more stable, and we'll post to this mailing list to broaden the testing of 0.81.

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[Fred Dixon]

One last point ... if you want to build off of Master, find bugs, *and* fix them, that would be a *big* help.  For more information, see

    http://code.google.com/p/bigbluebutton/wiki/FAQ#Contributing_to_BigBlueButton 

You'll need to have some skills as a developer.  If someone is not a strong developer and posts "I found a bug in master, please tell me how to fix it", there is not much we can do to help them directly.

However, if someone posts a detailed analysis of the bug, with some ideas on how to fix it, and demonstrates they have the skills to fix it, and is looking for our feedback, then we'll definitely jump in and help out.

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

[danrdven]

Thanks... i got it !

can you give me the link where i can downlowd the dev zip of BBB v.0.8 that is publish and working now? I will like to start from there... from the good one to check if i can solve the bug in the version i just download (i hav some programming skils).

Thanks again,

[Fred Dixon]

See

    http://code.google.com/p/bigbluebutton/wiki/DevelopingBBB#Checking_out_the_Source 

where it reads

Let's say you are trying to fix  Issue 100  and want to develop on v0.8. (Note: v0.81 is in development, so we recommend if you starting to develop on BigBlueButton you checkout the release 0.8 as show below.)

git checkout -b fixing-issue-100 v0.8

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

To view this discussion on the web visit https://groups.google.com/d/msg/bigbluebutton-dev/-/uGZJHTE5_n8J.

[Behzad Rezaie]

Dear Fred,

I am running the BBB 0.8-Beta-4.

I installed it about 2-3 weeks ago. Before this version, I had installed the previous version, but the tools were working properly. In this version, some tools (like triangle, I think) are added, and none of the tools are working. 

I installed the BBB 0.8-Beta-4 just as the tutorial. 

Now, what should I do? And how should I update it?

Any helps would be appreciated!

[Fred Dixon]

Richard had posted some notes recently on building off of master.  See

   https://groups.google.com/d/msg/bigbluebutton-dev/Mch4-o28t4w/90rhYFreIuMJ

During the development of 0.81, the master branch may break.  We're fixing bugs now and working towards 0.81-beta.  

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[Behzad Rezaie]

Dear Fred,

Since the BBB 0.81 is not still stable, I deiced to back to the BBB 0.8 and as you mentioned, I did 

       git checkout -b fixing-issue-100 v0.8

but I received the following error:

   fatal: branch fixing-issue-100 already exists

With this in mind, the whiteboard tools are not still working.

Could you help me more?

Thanks in advance!

[Behzad Rezaie]

And here is what I receive after 

            git status

# On branch fixing-issue-100

# Changed but not updated:

#   (use "git add <file>..." to update what will be committed)

#   (use "git checkout -- <file>..." to discard changes in working directory)

#

# modified:   bigbluebutton-client/locale/fa_IR/bbbResources.properties

# modified:   bigbluebutton-client/resources/prod/lib/bbb_localization.js

# modified:   bigbluebutton-client/src/branding/css/Blue.css

# modified:   bigbluebutton-client/src/branding/css/theme.css

# modified:   bigbluebutton-client/src/org/bigbluebutton/main/views/MainApplicationShell.mxml

# modified:   bigbluebutton-client/src/org/bigbluebutton/modules/chat/views/ChatView.mxml

# modified:   bigbluebutton-client/src/org/bigbluebutton/util/i18n/ResourceUtil.as

#

# Untracked files:

#   (use "git add <file>..." to include in what will be committed)

#

# bigbluebutton-client/src/branding/css/assets/team.ttf

# bigbluebutton-client/src/branding/css/secondtheme.css

no changes added to commit (use "git add" and/or "git commit -a")

[Fred Dixon]

Hi Behzad,

You want to switch to the branch 'fixing-issue-100' by using the checkout command as follows

  git checkout fixing-issue-100

There's lots of good information on getting started with git at

  http://git-scm.com/book/en/Getting-Started-Git-Basics

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

Thanks in advance!

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[Behzad Rezaie]

Dear Fred,

I have made some changes to a number of file. When I use the

       git checkout fixing-issue-100
command, I receive the following output which shows the files I have made the changes in

      M    bigbluebutton-client/locale/fa_IR/bbbResources.properties
      M    bigbluebutton-client/resources/prod/lib/bbb_localization.js
      M    bigbluebutton-client/src/branding/css/Blue.css
      M    bigbluebutton-client/src/branding/css/theme.css
      M    bigbluebutton-client/src/org/bigbluebutton/main/views/MainApplicationShell.mxml
      M    bigbluebutton-client/src/org/bigbluebutton/modules/chat/views/ChatView.mxml
      M    bigbluebutton-client/src/org/bigbluebutton/util/i18n/ResourceUtil.as
      Already on 'fixing-issue-100'
 
But still says that I'm on "fixing-issue-100" and no changes have happened to the whiteboard tools. I am not still working with version 0.8beta I guess. I am not led to version 0.8.

I also read the article you posted the link.

Please help me!

[Behzad Rezaie]

By the way, shouldn't I read this one to go from v0.8Beta to v0.8?

      http://code.google.com/p/bigbluebutton/wiki/InstallationUbuntu#Upgrading_from_BigBlueButton_0.80_beta/RC