API performance and hung jobs

[Maddy Blakeslee]

Hi all,

We've been having very hard time getting data from the API since it was enabled for 2026. Once we are finally able to download the files and we aren't receiving errors it is taking us up to 20 hours to download files for a single ACO. We still have not gotten data for all 68 of our MSSP and ACO REACH ACOs in 2026 to date. We are downloading compressed files. 

I wanted to flag these three jobs in particular. They were created on 2/24 and hung sitting at 0% progress until we killed them today. job ids: 162328, 162329, 162244

While our other jobs have taken significantly longer than normal we did get errors and/or the job failed.