Google Ads permission issue when adding business location information

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Jo Kennedy

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Jun 19, 2023, 1:52:22 PM6/19/23
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Hi,

I wonder if someone might be able to help me. I am trying to add my business location under the section:

"Tools and Settings > Setup > Business Data > Business Profile Locations"

Every time I try to add my business details and click the save button I get the error message:

"The user doesn't have permission to perform this action." (See  attached image)

I have checked everywhere and I should have full access to everything so am not sure what to do to rectify this issue. Maybe there is a section I am missing where I need to check permissions?

Any ideas would be greatly appreciated.

Many Thanks

Jo Kennedy

error.PNG

Google Ads Scripts Forum

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Jul 18, 2023, 3:06:47 AM7/18/23
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Reposting the last inquiry (https://groups.google.com/g/adwords-scripts/c/D_KupxRQFaw) from the forum as it wasn't routed to our support queue.

Regards,
Google Ads Scripts Team

Google Ads Scripts Forum

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Jul 18, 2023, 3:10:43 AM7/18/23
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Hi Jo,

Thank you for reaching out to the Google Ads Scripts Support Team. Please excuse us for only getting back now as your message failed to be routed to our support queue.

It appears that you've encountered this issue in the Google Ads UI. I'm afraid that we're unable to further comment on this as our team can only provide support to Google Ads Scripts related concerns and this is already outside our scope. I would advise you reach out to the Google Ads Product Support Team as they are the primary support to the UI and they should be able to provide better insights to resolve this issue.

If you'd have any clarifications regarding Google Ads Scripts, then you may always get back to us.

Reference links:
Best regards,
Google Ads Scripts Team
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