An error has occured. Please try again later. | Trying to run script

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Jonathan Svensson

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Nov 14, 2022, 7:57:39 AM11/14/22
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Hello,

I am using a budget script that allocates daily budget to each of my search campaign using a supermetrics sheet from Google sheets.

I am using this script on around 18 accounts and it has always worked flawless.
But I just got a new client where this script is not working. And the only error it provides me is 'An error has occoured. Please try again later'. 

There is no more information given to me why there is an error. There is nothing in the history either.

I am not the creator of this Google Ads account, I have only connected myself through our manager account. My thought was that they in some way "disabled" scripts being used on their account but I can't find anything about this.

I have tried remaking the script, duplicating, using both old and new script experience. Nothing is working.

Thanks for any help!

Screenshot_1.png

Google Ads Scripts Forum

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Nov 16, 2022, 4:47:44 AM11/16/22
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Reposting the last inquiry (https://groups.google.com/g/adwords-scripts/c/-xbGHLbKFfE) from the forum as it wasn't routed to our support queue. 

Cheers, 
James
Google Ads Scripts Team

Google Ads Scripts Forum

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Nov 17, 2022, 1:44:01 AM11/17/22
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Reposting the last inquiry (https://groups.google.com/g/adwords-scripts/c/-xbGHLbKFfE) from the forum as it wasn't routed to our support queue. 

Cheers, 
Michael Angelo
Google Ads Scripts Team

Google Ads Scripts Forum

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Nov 17, 2022, 3:53:20 AM11/17/22
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Hello Jonathan,

I am from Google Ads scripts support team and I am here to assist you.

For us to investigate further on our end, would you be able to share to us the below information?
  • Google Ads account ID / CID where the issue occurs
  • Scriptname where you encountered the error
  • Shareable link to the spreadsheet used (if applicable)
You may send the requested details privately via "Reply To Author" button. If that option won't work for you, you may directly send it to our support alias googleadsscr...@google.com instead.

Regards,
Michael Angelo
Google Ads Scripts Team
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