An internal error has occurred. Please retry your request. ( when trying to create Ads)

9 views
Skip to first unread message

jrj10

unread,
Jul 2, 2009, 12:09:48 PM7/2/09
to AdWords API Forum
I'm also having this issue trying to add Ads... Campaigns and
AdGroups work fine. I've had a few issues where things work in
Production, but not the Sandbox.


<adWordsApiError>
<code>0</code>
<message>An internal error has occurred. Please retry your
request.</message>
<trigger>N/A</trigger>
<faultOrigin>daoTest.php:addTextAd()</faultOrigin>
<soapParameters>
<addAds><ads><adGroupId>5412237968</adGroupId><headline>Headline
Test</headline><description1>Description1 Test</
description1><description2>Description2 Test</
description2><status>Enabled</status><displayUrl>http://
www.displayUrl.com/Test</displayUrl><destinationUrl>http://www.destinationUrl.com/Test?a=1&b=2&c=3</destinationUrl><adType>TextAd</adType></ads></addAds>
</soapParameters>
</adWordsApiError>
Array
(
[0] => POST /api/adwords/v13/AdService HTTP/1.0
Host: sandbox.google.com
User-Agent: NuSOAP/0.7.2 (1.94)
Content-Type: text/xml; charset=UTF-8
SOAPAction: ""
Content-Length: 1380

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-
ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://
www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-
instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:ns9296="http://tempuri.org"><SOAP-
ENV:Header><email>jr...@virtualtourist.com</email>
<password>2009bringit</password>
<clientEmail>client_...@virtualtourist.com</
clientEmail>
<developerToken>jr...@virtualtourist.com++USD</
developerToken>
<applicationToken></applicationToken>
<useragent>Google APIlity PHP Library for AdWords</
useragent></SOAP-ENV:Header><SOAP-ENV:Body><addAds>
<ads><adGroupId>5412237968</adGroupId>
<headline>Headline Test</headline>
<description1>Description1 Test</description1>
<description2>Description2 Test</description2>
<status>Enabled</status>
<displayUrl>http://www.displayUrl.com/Test</
displayUrl>
<destinationUrl>http://www.destinationUrl.com/
Test?a=1&amp;b=2&amp;c=3</destinationUrl>
<adType>TextAd</adType>
</ads>
</addAds></SOAP-ENV:Body></SOAP-ENV:Envelope>
)
Array
(
[0] => ���n charset=utf-8
Date: Thu, 02 Jul 2009 15:57:46 GMT
Expires: Thu, 02 Jul 2009 15:57:46 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
Content-Length: 1389
Server: GFE/2.0

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Header>
<responseTime soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">35</responseTime>
<operations soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">0</operations>
<units soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">0</units>
<requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">c7eec5b1747dea3bbc3678f275017060</requestId>
</soapenv:Header>
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server.generalException</faultcode>

<faultstring>An internal error has occurred. Please retry your
request.</faultstring>

<detail>
<ns1:fault xmlns:ns1="https://adwords.google.com/api/adwords/
v13">
<ns1:code>0</ns1:code>

<ns1:message>An internal error has occurred. Please retry your
request.</ns1:message>

</ns1:fault>

</detail>

</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
)



Thanks,
Joe

AdWords API Advisor

unread,
Jul 2, 2009, 12:32:25 PM7/2/09
to AdWords API Forum
Hello Joe,

Please see

http://groups.google.com/group/adwords-api/browse_thread/thread/da1417b7d2500871#

The engineering team is looking into things as we speak. Apologies for
the inconvenience in the meantime.

Cheers,
-Jeff Posnick, AdWords API Team


On Jul 2, 12:09 pm, jrj10 <jr...@virtualtourist.com> wrote:
> I'm also having this issue trying to add Ads...  Campaigns and
> AdGroups work fine.  I've had a few issues where things work in
> Production, but not the Sandbox.
>
> <adWordsApiError>
>   <code>0</code>
>   <message>An internal error has occurred.  Please retry your
> request.</message>
>   <trigger>N/A</trigger>
>   <faultOrigin>daoTest.php:addTextAd()</faultOrigin>
>   <soapParameters>
>                 <addAds><ads><adGroupId>5412237968</adGroupId><headline>Headline
> Test</headline><description1>Description1 Test</
> description1><description2>Description2 Test</
> description2><status>Enabled</status><displayUrl>http://www.displayUrl.com/Test</displayUrl><destinationUrl>http://www.destinationUrl.com/Test?a=1&b=2&c=3</destinationUrl><adType>TextAd</adType></ads></addAds>
>         </soapParameters>
> </adWordsApiError>
> Array
> (
>     [0] => POST /api/adwords/v13/AdService HTTP/1.0
> Host: sandbox.google.com
> User-Agent: NuSOAP/0.7.2 (1.94)
> Content-Type: text/xml; charset=UTF-8
> SOAPAction: ""
> Content-Length: 1380
>
> <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-
> ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-
> instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"
> xmlns:ns9296="http://tempuri.org"><SOAP-
> ENV:Header><email>jr...@virtualtourist.com</email>
>               <password>2009bringit</password>
>               <clientEmail>client_1+jr...@virtualtourist.com</

bar...@hotmail.com

unread,
Jul 2, 2009, 2:56:44 PM7/2/09
to AdWords API Forum
Hi,

Just for the record I'm having the same problem with v13 (sandbox). I
did some tests with the latest api v2009 and there were no problems
adding textAds.


Here is my requestID found in the response headers:

<requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next"
soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
adwords/v13">6e485fd76dfc8cce9d84fad6c51e8136</requestId>

Thanks,
Toli

On Jul 2, 7:32 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> Hello Joe,
>
>  Please see
>
>  http://groups.google.com/group/adwords-api/browse_thread/thread/da141...
Reply all
Reply to author
Forward
0 new messages