Batch Jobs Stuck In Running State

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Ricky Cortopassi

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Feb 14, 2023, 5:18:24 PM2/14/23
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Today, sometime around after noon ( Feb 14th 2023 ). Starting seeing many BATCH JOBS  that are not unusually large ( being STUCK in a RUNNING state for over a few hours in some cases ).  Normally these are expected to and usually do complete in a reasonable amount of time.. expected to FAIL or be DONE. 

Currently there are many that are RUNNING / at 0 PCT completed .. 

Any insight as to what might be causing this? ( the non batch jobs MUTATE requests seems to be working fine at the moment ) 


Thanks, 
Ricky C


Ershov Aleksandr

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Feb 14, 2023, 5:25:00 PM2/14/23
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I'm seeing the same issue, reported an hour ago
https://groups.google.com/g/adwords-api/c/3hh63Pa8Dag
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Ricky Cortopassi

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Feb 14, 2023, 5:47:30 PM2/14/23
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Yes, started noticing this around this afternoon... It is at least good to know that i am not the only one.. i can see in the logs batch jobs that were OK and DONE up till about 11:30 am ( central time.. is where this started happening )  Appears to be for ALL of them and even very simple ones that usually complete in no more than a few seconds at most , but usually less than a minute. 
Hopefully Get some insight into this sooner than later...

Ricky C

Ricky Cortopassi

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Feb 14, 2023, 8:48:18 PM2/14/23
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As of around 6:30 PM ( Central Time ) , it appears that most all the batch jobs have FINALLY processed and are done ( with 0 errors ). 

Not sure what the cause of this was.. But for now, appears to be back to normal ( seems like these were stuck in RUNNING state for about ~5 Hours , before finally completing. ) 

- Batch Job Crisis of 2023 is hopefully over.. - for now , looking to get some insight on what caused this though. 

Ricky C 

Google Ads API Forum Advisor

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Feb 15, 2023, 6:32:18 AM2/15/23
to ricky.co...@dealereprocess.com, adwor...@googlegroups.com
Hi All,

Thank you for raising this concern to the Google Ads API. Allow me to raise this concern to the rest of our team and we will provide updates shortly. 

Best regards,
Google Logo
Jinky
Google Ads API Team
 


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Ershov Aleksandr

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Feb 15, 2023, 8:30:44 AM2/15/23
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Confirming, we see it as resolved, too

Google Ads API Forum Advisor

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Feb 16, 2023, 4:51:53 PM2/16/23
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Hi,

This issue is resolved now; let me know if you continue to see issues.

Regards
Anash

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Ershov Alexander

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Feb 17, 2023, 4:17:09 AM2/17/23
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Hello, Anash!

Great, thank you!
As of now, it seems to be working.
--
Best regards,
Ershov Alexander
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