BatchJobs are running for dozens of minutes with zero progress

[Ershov Aleksandr]

Hello!

Could you please take a look at the following question?

We have a few batch jobs that have been running for dozens of minutes.

We see it from a few web servers.

Best wishes,

Alexander

[Google Ads API Forum Advisor]

Hi Ershov,

Thank you for reaching out to us.

Could you kindly elaborate and provide more details on your concern, like a screenshot of what you are seeing, so that we could provide precise guidance accordingly? If you are doing this batch job through the Google Ads API, could you please provide us with the complete API logs (request and response with request-id) generated on your end so that we can further check this?

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Heidi Google Ads API Team

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[Ershov Aleksandr]

Done, sent you private response.

Thank you, Heidi!