Google Ads API & Azure Error: PERMISSION_DENIED

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Olivia Höwing

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Jul 26, 2023, 9:37:29 AM7/26/23
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Hello! 

We are trying to connect Google Ads to Azure Synapse but we keep getting errors - can you please help us resolve the error?

The latest Error Message that we received when running the connection via Airbyte is: 

StatusCode.PERMISSION_DENIED Unable to connect to Google Ads API with the provided configuration - The developer must sign the terms of service. They can be found here: ads.google.com/aw/apicenter "The caller does not have permission"

When following the link, it is not clear where to sign the terms of service. 

Looking forward to receiving any pointers!

Best,
Olivia

Google Ads API and AdWords API Forum

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Jul 26, 2023, 4:19:08 PM7/26/23
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Re-posting the last inquiry (https://groups.google.com/g/adwords-api/c/AoPXZzH0jG4) from the forum as it wasn't routed to our support queue.

Regards,
Google Ads API Team

Google Ads API and AdWords API Forum

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Jul 26, 2023, 4:36:52 PM7/26/23
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Hi Olivia,

Thank you for raising this concern to the Google Ads API support team.

Regarding your concern, as per this guide (https://developers.google.com/google-ads/api/docs/first-call/dev-token#step-2), please note that all fields on the API Access form must be completed, and the Terms and Conditions accepted. Make sure your information is correct and your company's website URL is functioning. If the website is not a live page, we won't be able to process your application.

If you are having issues locating this in the Google Ads UI/Interface, then I would recommend reaching out to the Google Ads Product support team (https://support.google.com/google-ads/gethelp) as they are the appropriate team who can provide guidance to this matter.

For this type of request in the future, please use this link to file your issue directly: https://developers.google.com/google-ads/api/support

Regards,
Google Ads API Team
On Wednesday, July 26, 2023 at 9:37:29 PM UTC+8 olivia....@project-a.com wrote:
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