Account performance click type clicks + conversions data mismatch

[Tiana S.]

Hi there,

Running into an issue when requesting data for click types. My query:

SELECT segments.click_type,metrics.clicks,metrics.impressions,metrics.conversions 

FROM customer 

WHERE metrics.impressions > 0 AND segments.date >= '2022-06-01' AND segments.date <= '2022-06-30'

For some click types in the result, conversions and clicks are returned as 0 while there was actually data for them. 

Any known issues in regards to this by any chance? I can provide more details privately of course!

Thank you,

Tiana

[Google Ads API and AdWords API Forum]

Re-posting the last inquiry ( https://groups.google.com/g/adwords-api/c/2exiXkchudo ) from the forum as it wasn't routed to our support queue.

Kind regards,
Darwin

Google Ads API Team

[Google Ads API Forum Advisor]

Hi Tiana,

Thank you for posting your concern. I am from the Google Ads API team and let me provide support to your concern.

In order for us to investigate the issue and to see if it is related to any know issue, would you be able to provide the complete request and response logs with request ID and request header generated on your end for the report with issue? This information can help in our investigation and to address the issue.

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Google Ads API Team

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