New embed codes not generating - befuddled!

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Jbrandel

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Oct 10, 2013, 5:09:56 PM10/10/13
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We use timeline fairly often where I work and we're trying to publish a new timeline and having trouble. 

We noticed the interface here has changed and the URL has as well (to this: http://timeline.knightlab.com/). 

We're not having luck getting a timeline code to generate for our spreadsheet as we've always been able to do. It just keeps the URL of the sample timeline in the "Step 4" part of the site. We keep refreshing, cutting and pasting the google spreadsheet URL, and still it's the same sample test timeline. Nothing changes and there's no button to generate a new code. The preview is not working, and when we embed the code on our end, it's staying the Verite test timeline and not ours. 

Anyone got a solve for this? 

Thanks for your time!

Joe Germuska

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Oct 10, 2013, 5:32:07 PM10/10/13
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I use the timeline preview just about daily, often more than once. I haven't yet seen a problem.

Can you advise as to which browser you're using, and which operating system? Can you share a URL to a spreadsheet that you're trying to use as a source? (to an old one, if you're not prepared to reveal a new one.)

Jbrandel

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Oct 10, 2013, 6:02:42 PM10/10/13
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Thanks for your help, Joe! Here's the link: 

Joe Germuska

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Oct 10, 2013, 6:08:51 PM10/10/13
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You have an extra column at the front of the spreadsheet.  I copied everything but that into a fresh template and I get a working preview.


Hope that helps!

Joe
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Joe Germuska • joege...@northwestern.edu • @JoeGermuska
Chief Nerd, Knight Lab • http://KnightLab.Northwestern.edu • @KnightLab

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Jennifer Brandel

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Oct 10, 2013, 7:39:04 PM10/10/13
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DAR! Thank you so much! I'll pass it on to our producer who set it up. <blushing> - should have checked that at first. 
Sorry! But more than that - THANK YOU!!!


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