The `sel` array is just the labels. We also need to add `ticket.time` to the array of property values, `pv`, so join another list with the pv list: [('Created', format_datetime(ticket.time))].
The result is:
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Reporter: anonymous
Owner: somebody
Type: enhancement
Status: new
Priority: critical
Milestone: milestone4
Component: component1
Resolution:
Keywords:
Created: 10/03/2013 09:47:15 PM
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Here is the full snippet that you can use to replace $ticket_props, as described in (1):