UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 80769: ordinal not in range(128)

[Sam]

Hello,

I am trying to post a review and getting the following error:
Traceback (most recent call last):
    load_entry_point('RBTools==0.7.4', 'console_scripts', 'rbt')()
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/commands/main.py", line 133, in main
    command.run_from_argv([RB_MAIN, command_name] + args)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/commands/__init__.py", line 612, in run_from_argv
    exit_code = self.main(*args) or 0
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/commands/post.py", line 691, in main
    extra_args=extra_args)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/clients/clearcase.py", line 751, in diff
    return self._do_diff(changeset)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/clients/clearcase.py", line 882, in _do_diff
    dl = self._diff_files(old_file, new_file)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/clients/clearcase.py", line 793, in _diff_files
    translate_newlines=False)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.4-py2.6.egg/rbtools/utils/process.py", line 180, in execute
    % (rc, command, data))
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 80769: ordinal not in range(128)


rbt version:
$ rbt --version
RBTools 0.7.4

Can you please help me to resolve the failure.

[Christian Hammond]

Hi,

This problem should be fixed in 0.7.5, which we're preparing to release. (To the astute observer, we've said this before, but many things have come up, but it should be out by this weekend.)

Christian

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[Sam]

Thank you Christian for quick response.
We are also seeing followng error:

ERROR: Could not load SCM Client "git": [Errno 2] No such file or directory

From other threads, it is mentioned that will be fixed in next drop. Do you know if the fix included in version 0.7.5 as well.

Thank you in advance!
Regards,


========================

[Griffin Myers]

Yes, I'm 99% certain this has been fixed in 7.0.5 as well.

[Sam]

Thanks Griffin,

Is there any way to get notified for version 7.0.5 and the location to pick up this version?

=====================

On Friday, October 16, 2015 at 3:35:31 PM UTC-4, Sam wrote:

[Christian Hammond]

Hi Sam,

You can subscribe to our announcements list at https://www.reviewboard.org/mailing-lists/, and you'll receive an e-mail when it's released.

Christian

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[Sam]

Thank you I have subscribed. I wanted to check as if there is any new word on when the RBTools 7.0.5 will be out?

On Friday, October 16, 2015 at 3:35:31 PM UTC-4, Sam wrote:

[Christian Hammond]

Hi,

We had a regression reported to us right before the intended release date, and were working to fix it since. We're gearing up for the release again.

Christian

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Review Board - https://www.reviewboard.org

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[Sam]

Hello,

I tried this with RBTools 0.7.5 and still seeing the same error:
CRITICAL: 'ascii' codec can't decode byte 0xc2 in position 81162: ordinal not in range(128)

[Christian Hammond]

Hi Sam,

Can you provide an updated debug log, along with the content containing non-ASCII characters?

Thanks,

Christian

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Review Board - https://www.reviewboard.org

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[er...@tibco.com]

I suspect this is the same problem as this:

https://groups.google.com/d/msg/reviewboard/7B09m8X70UU/Ml3ocxNuDQAJ

I'm guessing rbt is merely faithfully passing along the problem encountered on the server.

Eric.

[Sam]

I have over 400 files to review. When I run the cleartool diff on the last file in the trace I dont see any error but seems when rbt tries it fails.

>>> Running: diff -uN /vbs/e/nq/file1.C@@/main/310 /vbs/e/nq/file1.C@@/main/br1_main_int/13

Traceback (most recent call last):

  File "/home/sam/bin/rbt", line 9, in <module>
    load_entry_point('RBTools==0.7.5', 'console_scripts', 'rbt')()
  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/main.py", line 133, in main

    command.run_from_argv([RB_MAIN, command_name] + args)

  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/__init__.py", line 622, in run_from_argv

    exit_code = self.main(*args) or 0

  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/post.py", line 691, in main
    extra_args=extra_args)
  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 751, in diff
    return self._do_diff(changeset)
  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 882, in _do_diff
    dl = self._diff_files(old_file, new_file)
  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 793, in _diff_files
    translate_newlines=False)
  File "/home/hotellnx117/sam/bin/RBTools-0.7.5-py2.6.egg/rbtools/utils/process.py", line 180, in execute
    % (rc, command, data))
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 81162: ordinal not in range(128)


    extra_args=extra_args)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 751, in diff
    return self._do_diff(changeset)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 882, in _do_diff
    dl = self._diff_files(old_file, new_file)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 793, in _diff_files
    translate_newlines=False)
  File "/home/hotellnx117/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/utils/process.py", line 180, in execute
    % (rc, command, data))
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 81162: ordinal not in range(128)

[Eric Johnson]

When I posted before, I surmised that the problem might be on the server. To check that, have you tried browsing around in the web UI, fetching the diffs from previous reviews? For a proper test, you may need to restart memcached.

I figured out that the problem I was seeing is a problem with moving the ReviewBoard instance from one machine to another, and not keeping the secret key.

Eric.

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[Sam]

Hello,
I dont have any issue on seeing the diffs, and I did not move the instance of reviewboard. I can post reviews but only on this single set of the post I am seeing the failure.
restarting memcached did not help either.
Regards,

[Sam]

Hi Christian,

Do you know what am I missing here?

[Sam]

 I really need an expert advise on this. I still see this failure when I try to post the review but when I try to diff the same version of the file in clearcase I dont see any issue. I upgraded the RBTools but did not help. Really appreciate your input on this?

Traceback (most recent call last):

  File "/wsdb/oemtools/linux/bin/db2rbt", line 9, in <module>
    load_entry_point('RBTools==0.7.5', 'console_scripts', 'rbt')()
  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/main.py", line 133, in main

    command.run_from_argv([RB_MAIN, command_name] + args)

  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/__init__.py", line 622, in run_from_argv

    exit_code = self.main(*args) or 0

  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/commands/post.py", line 691, in main
    extra_args=extra_args)
  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 751, in diff
    return self._do_diff(changeset)
  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 882, in _do_diff
    dl = self._diff_files(old_file, new_file)
  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/clients/clearcase.py", line 793, in _diff_files
    translate_newlines=False)
  File "/home/mojgans/bin/RBTools-0.7.5-py2.6.egg/rbtools/utils/process.py", line 180, in execute
    % (rc, command, data))

[Sam]

I have fixed this by adding reload and sys.setdefaultencoding("utf-8") after import sys in "RBTools-0.7.5-py2.6.egg/rbtools/utils/process.py":

import sys
reload(sys)
sys.setdefaultencoding("utf-8")

Do you see any issue with this change? is it possible to get this to your next drop so I dont have to make the change on next update?