Problem with ReviewBoard installation

[TIDave]

I'm behind a proxy, and setting http_proxy would not work for me with easy_install, so I downloaded the required packages and installed ReviewBoard 1.7.21 for Python 2.6 on Ubuntu 10.  When I try to create a site I get Error: Unknown command: 'registerscmtools'.  I've tried removing, re-installing, and upgrading packages to no avail.

[Christian Hammond]

How did you install the packages?

You're really going to need to get easy_install working. Did you also set https_proxy?

Something like this will work best:

    $ sudo -s

    $ http_proxy=<proxy> https_proxy=<proxy> easy_install -U ReviewBoard

Christian

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Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org

Beanbag, Inc. - http://www.beanbaginc.com

On Wed, Jan 15, 2014 at 11:55 AM, TIDave <david...@gmail.com> wrote:

I'm behind a proxy, and setting http_proxy would not work for me with easy_install, so I downloaded the required packages and installed ReviewBoard 1.7.21 for Python 2.6 on Ubuntu 10.  When I try to create a site I get Error: Unknown command: 'registerscmtools'.  I've tried removing, re-installing, and upgrading packages to no avail.

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[TIDave]

http_proxy and https_proxy are both set:

sudo -E easy_install -U ReviewBoard

Searching for ReviewBoard

Reading http://pypi.python.org/simple/ReviewBoard/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Reading http://pypi.python.org/simple/ReviewBoard/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Couldn't retrieve index page for 'ReviewBoard'

Scanning index of all packages (this may take a while)

Reading http://pypi.python.org/simple/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Best match: ReviewBoard 1.7.21

Processing ReviewBoard-1.7.21-py2.6.egg

ReviewBoard 1.7.21 is already the active version in easy-install.pth

Installing rb-site script to /usr/local/bin

Installing rbssh script to /usr/local/bin

Using /usr/local/lib/python2.6/dist-packages/ReviewBoard-1.7.21-py2.6.egg

Reading http://downloads.reviewboard.org/mirror/

Reading http://downloads.reviewboard.org/releases/ReviewBoard/1.7/

Processing dependencies for ReviewBoard

Finished processing dependencies for ReviewBoard

[Christian Hammond]

It certainly doesn't look like the environment variables are being used.

Can you run 'sudo -E -s' and echo both variables so I can see them? (You can blank out the domain, but I want to see the format and that they're both set.)

We've seen this come up from time to time, and it's always been due to the proxy not being set correctly, or the inability to access the proxy, so I want to be sure of that first.

Christian

--
Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org

Beanbag, Inc. - http://www.beanbaginc.com

[TIDave]

$ sudo -E -s

# env|grep proxy

http_proxy=http://xxxx.xxxx.com:80

https_proxy=https://xxxx.xxxx.com:81

[TIDave]

I was able to use easy_install with .egg file which I downloaded.  I just haven't been able to get it to connect to pyp.python.org for some reason.

[MoonWalker]

try this:

export https_proxy="http://yourid:yourpassword@yourproxy:8081"

export http_proxy="http://yourid:yourpassword@yourproxy:8081"

[David Kitch]

The proxy does not require authentication.

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[Christian Hammond]

If you use easy_install on the eggs, it *should* work, but there's going to be a lot of eggs needed, and these will increase with 2.0.

I'm surprised this isn't working. Can you show me what easy_install --version says? I'm seeing some docs saying that some versions use HTTP_PROXY and HTTPS_PROXY instead of their lowercase equivalents.

Christian

--
Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org

Beanbag, Inc. - http://www.beanbaginc.com

[MoonWalker]

I had several issues with the ubuntu easy_install (13.10) and firewall, so what I did first is to install the newone following the next steps:

1) Firewall access

$ export http_proxy="http://yourid:yourpassword@yourproxy:8081"

$ export https_proxy="http://yourid:yourpassword@yourproxy:8081"

2) Update easy_install

$ sudo -E easy_install -U easy_install

3) Use new easy_install

$ sudo -E /usr/local/bin/easy_install -U ReviewBoard

[TIDave]

$ easy_install --version

distribute 0.6.10

$ export HTTP_PROXY=http://###.###.com:80

$ export HTTPS_PROXY=https://###.###.com:81

$ sudo -E easy_install -U ReviewBoard

Searching for ReviewBoard

Reading http://pypi.python.org/simple/ReviewBoard/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Reading http://pypi.python.org/simple/ReviewBoard/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Couldn't retrieve index page for 'ReviewBoard'

Scanning index of all packages (this may take a while)

Reading http://pypi.python.org/simple/

Download error: [Errno 111] Connection refused -- Some packages may not be found!

Best match: ReviewBoard 1.7.21

Processing ReviewBoard-1.7.21-py2.6.egg

ReviewBoard 1.7.21 is already the active version in easy-install.pth

Installing rb-site script to /usr/local/bin

Installing rbssh script to /usr/local/bin

Using /usr/local/lib/python2.6/dist-packages/ReviewBoard-1.7.21-py2.6.egg

Reading http://downloads.reviewboard.org/mirror/

Reading http://downloads.reviewboard.org/releases/ReviewBoard/1.7/

Processing dependencies for ReviewBoard

Finished processing dependencies for ReviewBoard

[TIDave]

I solved the proxy issue.  The https proxy had changed.  I'm trying another setup now.

[TIDave]

I ran easy_install -U for Django-1.4.10 and ReviewBoard.  That seemed to go ok, but rb-site install still ends with this:
....

Creating table site_localsite
Creating table django_project_version
Creating table django_evolution
Error: Unknown command: 'registerscmtools'

[TIDave]

I ran easy_install -m ReviewBoard, deleted the .egg, ran easy_install -U ReviewBoard, and then I was able to get further with rb-site, but it still said Unknown command: 'evolve'.  I removed and re-installed Django and django_evolution, and that may have resolved the issues.

[Christian Hammond]

I think you just had some broken installs. Looks like the Python Entrypoints were missing.

easy_install will handle registering entrypoints, which are basically a way for Python apps to look up packages and modules providing certain features. It sounds like those weren't registered with your earlier attempts at installing, and it took deleting them for easy_install to know it should try again.

Glad it works now!

Christian

--
Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org

Beanbag, Inc. - http://www.beanbaginc.com