Alex,
I hope you don’t take the following as personal, it would apply to any similar service offer.
First, I would reject the provision of this type and scale of service by a member of rLab. Once we start paying some members for services that are so like those which other members give for free, then I think we will cause damage to our sharing community.
Second, this is a new service for you as a supplier. We need a supplier who has a proven delivery capability. Also, I fear you will be too flexible as a supplier of hardware and services, which would mean constant improvements to the equipment and service, which may be hard to distinguish from hacking.
Both of the above are individually show stoppers for me.
I am still eager to find a way to get a 3D print facility at rLab. Maybe we should approach Create3D or similar.
Additionally, I think that to ensure we get full use of a 3D print facility at rLab, we must give high priority to the trainings, on both the printer and on 3D CAD.
Just wanted to declare my own position that I am likely to dismiss the proposal content out of hand, before you make a big effort.
Richard
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Alex Gibson
Sent: Monday, April 10, 2017 10:50 PM
To: reading-...@googlegroups.com
Subject: RE: [RDG-Hack] Re: What should we buy?
Would you like a description of the support model on offer?
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Norro
Sent: 10 April 2017 18:52
To: Reading Hackspace
Subject: Re: [RDG-Hack] Re: What should we buy?
I think there is a feeling that we need more support than a 1 man business can provide.
Personally I like an Ultimaker or something more industrial. But I don't know any specific brands or models.
I would avoid Makerbot on principal since they have taken advantage of community input in the past, which is not really inline with the spirit of the hackspace.
On Monday, 10 April 2017 18:06:47 UTC+1, Alex Gibson wrote:
I can take water jet cutter.
I could take 3D printer, and can make an impartial recommendation for a straight purchase - but I have also proposed a managed solution from my business, so I am conflicted. I suggest I could work with someone else on that.
On 10 April 2017 at 17:19, Tara Martel <prof...@gmail.com> wrote:
The Great Lake for me please.
On Mon, Apr 10, 2017 at 12:53 PM, <gavi...@gmail.com> wrote:
I'll take Hardware Hacking
From: Ian Petrie
Sent: 10 April 2017 11:42
To: Reading Hackspace
Subject: Re: [RDG-Hack] Re: What should we buy?
Please would members take "Ownership" - i.e. become their own "Procurement Officer" - for each item proposed for purchase.
See the Ownership Thread
Items needing "owners" ( not a definitive list, just stuff that has been suggested)
Fire safety evaluation and extinguishers
Hardware hacking proposals
Comprehensive hand tools for both up and down stairs
The Great Lake
Door and windows upgrade ( double glazed?)
The sign
Floor finish downstairs
Rewiring ( I've taken that on )
The helipad.
3D printer
Water jet cutter
Large format CNC router. plasma cutter bed.
Loans or grants to other spaces.
Ownership doesn't mean that you make decisions for the membership - but that you act as a focus for member inputs.
The discussion you moderate needs pulling together into a document to "sell" the proposal to members and directors.
It must include costing details, supplier, arrangements for maintenance, who is going to be responsible for the item if purchased.
I feel there is a degree of urgency and a real danger of making poorly researched purchases if nobody steps up to take on the basic research.
Ian
On Mon, Apr 10, 2017 at 10:19 AM, Tara Martel <prof...@gmail.com> wrote:
Perhaps we need a Procurement Officer?
Someone to tabulate the demands, source them and then put a completed list in front of the directors.
On Sun, Apr 9, 2017 at 6:52 PM, Simon Green <si...@sjg.io> wrote:
It's useful so far, but specifics would be helpful.
Eg Manufacturer, model, cost, supplier.
SimonOn 9 April 2017 15:05:18 BST, 'Toby Williams' via Reading Hackspace <reading-...@googlegroups.com> wrote:
Lots of input in this thread, do the directors have enough information to make a call or would they like any more specific thoughts from the community?
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As I live close to Creat3D I am happy to pop it and have a discussion around supplying an Ultimaker 2+, and see what they can offer in terms support and discount. I assume there is no objection to offering logo on website and on/around the 3D printer (when installed)?Jeremy
Usage is heavy, hundreds of users at least, and probably 20% of our 12 printers are used at any time, and usually at least 2 are down for maintenance.
We don't have any support from ultimakers other than standard warranty and we don't even use that apparently.R
On 11 Apr 2017 10:53 am, "Ryan ." <ry.w...@gmail.com> wrote:
Usage is heavy, hundreds of users at least, and probably 20% of our 12 printers are used at any time, and usually at least 2 are down for maintenance.
On 11 Apr 2017 10:41 am, "Richard Ibbotson" <richard.ibbotson@btinternet.com> wrote:
Ryan, can you give us more detail on the support model for the Ultimakers? Maintenance, technicians, trainings. Also hours and number of users?
We have a bunch of ultimakers at ICAH and the quality of output is very impressive. I've actually enjoyed using a 3D printer there (!!!)However, they do fail, and the prints do take time. It's a decision for the Hackspace to make about leaving printers running unattended.So do roboxes, makerbots, UPs, and the rest i can only assume.The most maintainable, from my understanding, are prusas.Also, dual extruder for soluble support. Our dual extruder robox has been back and forth for repairs so much i haven't been able to give it a proper try. Seems awesome tho.R
On 11 Apr 2017 8:04 am, "Jeremy Poulter" <jer...@bigjungle.net> wrote:
As I live close to Creat3D I am happy to pop it and have a discussion around supplying an Ultimaker 2+, and see what they can offer in terms support and discount. I assume there is no objection to offering logo on website and on/around the 3D printer (when installed)?Jeremy
On Apr 10, 2017 11:31 PM, "Richard Ibbotson" <richard.ibbotson@btinternet.com> wrote:
Alex,
I hope you don’t take the following as personal, it would apply to any similar service offer.
First, I would reject the provision of this type and scale of service by a member of rLab. Once we start paying some members for services that are so like those which other members give for free, then I think we will cause damage to our sharing community.
Second, this is a new service for you as a supplier. We need a supplier who has a proven delivery capability Also, I fear you will be too flexible as a supplier of hardware and services, which would mean constant improvements to the equipment and service, which may be hard to distinguish from hacking.
--
I use Cura with my Prusa i3, it's also integrated with OctoPrint which I can also recommend. It's great for remote monitoring of my printer at home via VPN too.
What ever Tony has.
How much support is given by the technicians to the machine and the users?How is training done?What slicer?Do you recommend toolchain?
Thx.
We don't have any support from ultimakers other than standard warranty and we don't even use that apparently.R
On 11 Apr 2017 10:53 am, "Ryan ." <ry.w...@gmail.com> wrote:
Usage is heavy, hundreds of users at least, and probably 20% of our 12 printers are used at any time, and usually at least 2 are down for maintenance.
To unsubscribe from this group and stop receiving emails from it, send an email to reading-hacksp...@googlegroups.com.
As I live close to Creat3D I am happy to pop it and have a discussion around supplying an Ultimaker 2+, and see what they can offer in terms support and discount. I assume there is no objection to offering logo on website and on/around the 3D printer (when installed)?Jeremy
Could Creat3D be persuaded to come into the lab to do a demonstration? Could be quite valuable to understand the differences
Hi all,I popped along to Creat3D and had a chat. They can't do anything it terms of discount so the cost would be as on their site;- Ultimaker 2+ - £2,154.00- Ultimaker 2 Extended + - £2,814.00This comes with technical support for the duration of our ownership of the printer. However the manufactures warranty is not as good as some others, https://ultimaker.com/en/resources/16575-ultimaker-warrantyThey also suggested some other printers in a similar price range that may be better suited for use in rLab, ie simpler to use (less settings to mess around) and more fault tolerant;- Up Box Plus - £1,920.00Enclosed build chamber, helps with reliabilityOut of filament detection- MakerBot Replicator+ - £2,638.80Smart extruder, can monitor filament flow and detect faultsThe sacrifice for these two however is flexibility, you can not use the amount of materials on these as you can with the Ultimaker. Do any other members have experience with the MakerBot Replicator+ or Up Box Plus?Creat3D also offer an installation and training service for £598.80 - http://www.desktop3dprinter.com/training/3d-printer-onsite-installation-training.htmlFor what it is worth from am veering toward the Up Box Plus as it sounds like it could be a good fit for something that will just work and people can't do too much to mess it up.Jeremy
On 11 April 2017 at 08:04, Jeremy Poulter <jer...@bigjungle.net> wrote:
As I live close to Creat3D I am happy to pop it and have a discussion around supplying an Ultimaker 2+, and see what they can offer in terms support and discount. I assume there is no objection to offering logo on website and on/around the 3D printer (when installed)?Jeremy
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Could Creat3D be persuaded to come into the lab to do a demonstration? Could be quite valuable to understand the differences
I could certainly ask, or alternatively they do have all three out in their showroom (by the M&S in Woodley) might be an easier sell to arrange a group visit?Jeremy
This UK HSF thread is extremely pertinent to this email thread:
https://forum.hackspace.org.uk/t/lulzbot-3d-printers-giveaway/220/2
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The Zortrax M200 is in another league of both print quality and reliability even than the Ultimaker 3, and is considerably cheaper than the Ultimakers and Makerbots. It also has some big advantages over the Ultimaker in terms of accessing the extruder internals to clean and maintain.
I have demo’d one extensively at the iMakr store in Farringdon, and it is the only new single nozzle FDM printer I would buy for my business.
I’d strongly back any move to buy one of these for rLab. The only better featured printer we could get would be the Ultimaker 3, for dual extrusion, which I’d personally love to get to use, but I think the Zortraz would be more robust for the rLab environment and far better value.
I sadly agree with Ryan – Lulzbot Taz 6 would be a great choice – great quality, robust, super open source in both ethos and practice – but it’s not much less ‘hackable’ looking than our current printer. If anyone’s looking for a printer for themselves, take a look at it!
Experience with MakerBot… yes, I have that J I only know from discussions with Creat3D that in the newest machines the Smart Extruder has been much more reliable than I saw when working for their UK distributor in Service & Support. The concept was always good, and so if reliability has moved on significantly, they have the big advantage that spare smart extruders can be kept and swapped out instantly in the event of a jam. Makerbot’s software ecosysytem is the standout benefit however – their network printing, monitoring, front screen interfaces are better than any others, and when it comes to preparing an STL for print, their MakerBot Desktop (Now MakerBot Print) software is by far the easiest to use (and is why I use Replicator 2’s for my 3D Hubs business). But the cost of it plus a spare smart extruder or 2 is a lot higher than the Zortrax.
So, for me, selfishly, I would say I’d love an Ultimaker 3 for its features, but for rLab, I would recommend the Zortrax M200 for best quality, inherent reliability and value for money, or MakerBot Replicator+ for ultimate ease of use especially for newbies.
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Norro
Sent: 13 April 2017 15:13
To: Reading Hackspace
Really? I’d say we pass and should go for it!
- While we have the Thames Valley RepRap (and it works, as I’m always reminding people) it’s clearly below most people’s expectations of ‘reasonably functional’ these days, and its value is as a demonstrator.
- We do meet all the specific criteria of the Hackspace foundation, as of our recent vote for new directors!
Am I missing something?
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Jeremy Poulter
Sent: 13 April 2017 16:15
To: rLab List
Subject: Re: [RDG-Hack] Re: What should we buy? 3D printer
Nice offer but I think rLab (currently) fails both pre-requisites :(
On 13 April 2017 at 16:09, 'Stuart Livings' via Reading Hackspace <reading-...@googlegroups.com> wrote:
This UK HSF thread is extremely pertinent to this email thread: https://forum.hackspace.org.uk/t/lulzbot-3d-printers-giveaway/220/2
On 13/04/2017 16:03, Ian Petrie wrote:
I'd like to join a group visit
On Thu, Apr 13, 2017 at 3:22 PM, Jeremy Poulter <jer...@bigjungle.net> wrote:
I could certainly ask, or alternatively they do have all three out in their showroom (by the M&S in Woodley) might be an easier sell to arrange a group visit?
Jeremy
On 13 April 2017 at 14:50, 'Toby Williams' via Reading Hackspace <reading-...@googlegroups.com> wrote:
Could Creat3D be persuaded to come into the lab to do a demonstration? Could be quite valuable to understand the differences
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Would fully support and be excited by the suggestions of buying something that is ace out the box with a great maker/support community behind it (like the ultimaker).
I'd also worried about coming in to find the printer in a different configuration to what I'm used to or previously created stuff with.
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Ben
Totally agree Oliver. Any new 3D printer we buy is a TOOL not a PROJECT. DO NOT HACK!
And yes, we should keep our existing Thames Valley RepRap, as a demonstrator. Even it doesn’t want to be randomly ripped into the moment we have something shinier, a lot of effort went into making it robust while still appearing 100% open RepRap.
If anyone does want to hack 3D printers at rLab, shout! I’d love to help support that, have a chat - it’s what I do J
Cheers
Alex
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Jeremy Poulter
Sent: 13 April 2017 17:18
To: rLab List
Subject: Re: [RDG-Hack] Re: What should we buy? 3D printer
I fully agree, this is a tool to be used to hack and NOT hacked on itself.
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I think Malcolm makes a good comparison with the Pirhana Laser Cutter. To date, the support and repair of this has been down to Ryan, and the success likely down to fast reaction to faults, personal restraint and his authority.
We don’t not have a support contract, and we have not sourced spares (mirrors, lenses, air fittings) from the manufacturer.
We did make a modification to the Pirhana when we first installed it to force the laser off immediately if the cover is opened. Other than a few cabling fixes, and the addition of a port to allow access control (not actually implemented), it is not modified.
There are two things which don’t work, the aiming laser and the bed height sensor.
So, we need to ensure we both maintain/recover the “tool” status of the Pirhana, and have the same for a 3D printer.
From: reading-...@googlegroups.com [mailto:reading-...@googlegroups.com] On Behalf Of Malcolm Napier
Sent: Friday, April 14, 2017 12:10 PM
To: Reading Hackspace <reading-...@googlegroups.com>
Subject: Re: [RDG-Hack] Re: What should we buy? 3D printer
What is our support situation with the Pirhana laser cutter? And are we planning on changing as part of the process that we are going through?
In my view the Ultimaker is a good choice of machine and the one that I would vote for. The support is unlikely to be worse that we currently have with the Pirhana - which is recognised as a tool not a project (So I suspect that there are other things that define a tool as well as the level of support..
I would not argue against the other options if that is what people wish to buy. I am unlikely to be use a 3d printer at the space unless we wander into Zortrax territory (printing materials that I currently can't and offering a much larger print volume than I have.
However, can I repeat the request that I made in the other thread - that the current 3d printer, which was donated by TVRRUG and has had a lot of work done to it by Alex and others since then, is returned to TVRRUG - either in the form of Alex or myself? There are other organisations and projects that could benefit from machine.
On Thursday, 13 April 2017 15:16:53 UTC+1, Jeremy Poulter wrote:
Oh forgot to say the Up Box and MakerBot have a better manufactures warranty than the Ultimaker. The Up Box and MakerBot have a full 12 month warranty, but the Ultimaker will only supply replacement parts after the first 3 months.
On 13 April 2017 at 14:38, Jeremy Poulter <jer...@bigjungle.net> wrote:
Hi all,
I popped along to Creat3D and had a chat. They can't do anything it terms of discount so the cost would be as on their site;
- Ultimaker 2+ - £2,154.00
- Ultimaker 2 Extended + - £2,814.00
This comes with technical support for the duration of our ownership of the printer. However the manufactures warranty is not as good as some others, https://ultimaker.com/en/resources/16575-ultimaker-warranty
They also suggested some other printers in a similar price range that may be better suited for use in rLab, ie simpler to use (less settings to mess around) and more fault tolerant;
- Up Box Plus - £1,92000
On Sun, Apr 9, 2017 at 6:52 PM, Simon Green <si...@sjg.io> wrote:
It's useful so far, but specifics would be helpful.
Eg Manufacturer, model, cost, supplier.
SimonOn 9 April 2017 15:05:18 BST, 'Toby Williams' via Reading Hackspace <reading-...@googlegroups.com> wrote:
Lots of input in this thread, do the directors have enough information to make a call or would they like any more specific thoughts from the community?
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MakerBot Replicator+
Great for print reliability due to the detachable Smart Extruder+ which features filament error detection to identify problems with filament flow during printing. This is a consumable item which has a 6 month warranty, independent from the 12 month warranty on the printer.
Can print using PLA and also Tough PLA (requires Tough PLA Smart Extruder+).
http://www.desktop3dprinter.com/3d-printers/makerbot-replicator-plus.html
UP Box Plus
A real ABS specialist, but can also print in ABS. Reliable ABS printing within an enclosed build space with perforated heated bed. Auto-levelling and nozzle height detection for easy calibration.
http://www.desktop3dprinter.com/3d-printers/up-box-plus.html
Ultimaker 2+ / Ultimaker 2 Extended+
Great for material variety but does not have the same features to promote print reliability as the other two printers. Easier for users to get themselves ‘into bother’ with customisable various settings. Does not print ABS well, but you can use colorFabb nGen for very similar material properties.
http://www.desktop3dprinter.com/3d-printers/ultimaker-2-plus.html
http://www.desktop3dprinter.com/3d-printers/ultimaker-2-extended-plus.html
For those not following the thread: RLab were not randomly selected as the winner of one of the Lulzbots. Winners were Basingstoke, Hitchin, Maidstone and York.
Stuart