TIFF export

[Markus Zuber]

Hi

I am experiencing problems when exporting panos to TIFF, 16bit, with Alpha channels.

I do not see any Alpha channel and the TIFF shows up in Photoshop 2026 on layer 0 and not on the background. This is new – and I have not change anything in my settings. A bug?

Thanks for checking, Markus

[Erik Krause]

Am 03.05.2026 um 20:46 schrieb Markus Zuber:

> I do not see any Alpha channel and the TIFF shows up in Photoshop 2026 on
> layer 0 and not on the background. This is new – and I have not change
> anything in my settings. A bug?

Looks as if that was changed in v13. In v12 under Settings I could
choose between associated, unassociated, separate and no alpha.
"separate" gave a background image and an additional alpha channel.

v13 has only with or without alpha. "With alpha" gives a layer with
transparency, same as associated and unassociated in v12.

However, it is easy to get the separate alpha channel in photoshop: Do
Select -> Save Selection, then Select -> Load Selection, choose New
Channel and name it alpha. Last Press Ctrl+D to deselect. You can record
an action to have this as a one click solution. You can even create a
droplet (via ‘File’ -> ‘Automate’) and register this droplet as a
‘Viewer’ under ‘PTGui Tools’ -> ‘Options’ -> ‘Viewer’, so that it runs
automatically in Photoshop when you click ‘View’ on the ‘Create
Panorama’ tab.
--
Erik Krause
http://www.erik-krause.de

[Markus Zuber]

The question is not whether and how this can be "solved" in Photoshop. The problem is that I am expecting a progress in a new (paid) upgrade – and here I see a loss of functionality, which has to be handled by a tedious procedure.

Therefore, I ask Joost to bring back the old functionality of a.) separate alpha channel selectable and b.) image appearing on the background instead of level 0.

For the moment I am tempted to go back to v12 since I do not see an advantage over v12 - for my personal needs, since my wishes are still on the wishlist and have never managed to enter a new release (cropping with selected aspect ratio).

But Apple will force us anyway to go for the very latest version if we want to work on their latest OSs...

[PTGui Support]

Hi Markus,

This was changed recently to be in line with the other file format
output settings (With alpha / Without alpha). I wasn't aware that
Photoshop actually distinguishes between these different kind of alpha
channels. It will be reverted to the old behavior in the next update.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

> http://www.erik-krause.de <http://www.erik-krause.de>
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[Markus Zuber]

Cool, thanks Joost
Very much appreciated
Best, Markus



> Am 04.05.2026 um 16:30 schrieb 'PTGui Support' via PTGui Support <pt...@googlegroups.com>:
>
> Hi Markus,

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[Markus Zuber]

Thanks Joost. 13.8 now works perfectly – as I am used to it :)

Best, Markus

[Ashok Mansur]

I updated to 13.8 still am getting the same message and tif file not opening in Photoshop Mac

Sent from my iPhone

On 28 May 2026, at 1:15 PM, Markus Zuber <in...@macz.ch> wrote:

Thanks Joost. 13.8 now works perfectly – as I am used to it :)

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[PTGui Support]

Hi Ashok,

Which settings did you use in PTGui (see the Settings button in the
Create Panorama tab)? You could try another compression setting and see
if that helps.

You can also try loading the tiff file back into PTGui and see if it is
indeed corrupt.

If you think there's a problem in PTGui, could you share your tif file
with me at sup...@ptgui.com? You might try if the problem also occurs
at smaller sizes so you don't have to upload such a large file.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

On 5/28/26 16:25, Ashok Mansur wrote:
> I updated to 13.8 still am getting the same message and tif file not
> opening in Photoshop Mac
> Sent from my iPhone
>
>> On 28 May 2026, at 1:15 PM, Markus Zuber <in...@macz.ch> wrote:
>>
>> Thanks Joost. 13.8 now works perfectly – as I am used to it :)
>> Best, Markus
>>
>> Markus Zuber schrieb am Montag, 4. Mai 2026 um 17:20:56 UTC+2:
>>
>> Cool, thanks Joost
>> Very much appreciated
>> Best, Markus
>>
>>
>>
>> > Am 04.05.2026 um 16:30 schrieb 'PTGui Support' via PTGui Support
>> <pt...@googlegroups.com>:
>> >
>> > Hi Markus,
>> >
>> > This was changed recently to be in line with the other file
>> format output settings (With alpha / Without alpha). I wasn't
>> aware that Photoshop actually distinguishes between these
>> different kind of alpha channels. It will be reverted to the old
>> behavior in the next update.
>> >
>> > Kind regards,
>> >
>> > Joost Nieuwenhuijse

>> > www.ptgui.com <http://www.ptgui.com>

>> >> http://www.erik-krause.de <http://www.erik-krause.de> <http://

>> www.erik-krause.de <http://www.erik-krause.de>>
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[Ashok Mansur]

Hi Joost,

I set .tif and it’ll not read by Photoshop but if save it in .dng then it’ll open. Earlier I use .tif in photoshop and these’re PhaseOne XT files and quite big around 200mb each files
Yes I can open the .dng file on PTGui

Thank you
Ashok Mansur

Sent from my iPhone

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>
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[PTGui Support]

Hi Ashok,

I don't see the problem, so it must be something specific to your project.

Which settings did you use in PTGui (see the Settings button in the
Create Panorama tab)? You could try another compression setting and see
if that helps.

You can also try loading the tiff file back into PTGui and see if it is
indeed corrupt.

Does the problem also occur if you use only one source image? That would
make sharing the files managable. If you could share the project then I
can probably reproduce the issue.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

[Rob Vercouteren]

Hi PTGui support,

I'm having this same issue; i tried all the .tiff  output options and they " seem to be unsupported or damaged"  (that's the notification in PS ACR and LR) but dng seems to not fail.
version is the latest (just upgraded)

kind regards

Rob

Op zaterdag 30 mei 2026 om 15:47:01 UTC+2 schreef Ashok Mansur:

[PTGui Support]

Hi Rob,

I'm sure there's a problem but I can't reproduce it here. I successfully
stitched and opened a 9GB tiff file from PTGui in Photoshop, using
default settings.

Could you make your project available for download?

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com

> > www.ptgui.com <http://www.ptgui.com>

> >
> >> On 5/28/26 16:25, Ashok Mansur wrote:
> >> I updated to 13.8 still am getting the same message and tif file
> not opening in Photoshop Mac
> >> Sent from my iPhone
> >>>> On 28 May 2026, at 1:15 PM, Markus Zuber <in...@macz.ch> wrote:
> >>>
> >>> Thanks Joost. 13.8 now works perfectly – as I am used to it :)
> >>> Best, Markus
> >>>
> >>> Markus Zuber schrieb am Montag, 4. Mai 2026 um 17:20:56 UTC+2:
> >>>
> >>> Cool, thanks Joost
> >>> Very much appreciated
> >>> Best, Markus
> >>>
> >>>
> >>>
> >>> > Am 04.05.2026 um 16:30 schrieb 'PTGui Support' via PTGui Support
> >>> <pt...@googlegroups.com>:
> >>> >
> >>> > Hi Markus,
> >>> >
> >>> > This was changed recently to be in line with the other file
> >>> format output settings (With alpha / Without alpha). I wasn't
> >>> aware that Photoshop actually distinguishes between these
> >>> different kind of alpha channels. It will be reverted to the old
> >>> behavior in the next update.
> >>> >
> >>> > Kind regards,
> >>> >
> >>> > Joost Nieuwenhuijse

> >>> > www.ptgui.com <http://www.ptgui.com> <http://www.ptgui.com

> >>> <http://40googlegroups.com <http://40googlegroups.com>>
> <https:// groups.google.com/d/msgid/ <http://groups.google.com/d/
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> <http://40googlegroups.com>
> >>> <http://40googlegroups.com <http://40googlegroups.com>>?

> utm_medium=email&utm_source=footer>.
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